New In Version 5.0A; Package Contents; System Requirements; Before Installing Alticonsole - Altigen AltiConsole Manual

For altiware open edition (oe)/altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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New in Version 5.0A

Display workgroup name and number in the Workgroup Call Queue
window.
Configuration field added in the Overhead Paging configuration for
station paging.
Auto-answer feature added - A user can enable or disable Auto Answer
Mode, set number of seconds ranging from 0 to 30 seconds, and to ring
IP phone before answering from AltiConsole setup page.

Package Contents

The following items are included in the AltiConsole package:
AltiConsole 5.0A Manual
AltiConsole End User License Agreement
Make sure you have all items listed above. If anything is missing or
damaged, please contact your Authorized AltiGen Dealer.

System Requirements

The client system must meet the following minimum requirements:
Windows 2000 or Windows 2003
Intel 300 MHz (or faster) Pentium
30 MB available hard disk drive space
128 MB DRAM
Additional Requirements for Multi-Site Console
Each site must have AltiWare OE 5.0A (or higher) Server installed in
the LAN in which the application runs.

Before Installing AltiConsole

AltiWare OE, ACC or ACM Release 5.0A (or higher) must be
installed on the system to which the AltiConsole client will connect.
AltiConsole Manual
2

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Alticonsole 5.0a

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