Configuring Alticonsole Settings; Setting Alticonsole Behavior, Overhead Paging, And Auto Attendant/Ivr - Altigen AltiConsole Manual

For altiware open edition (oe)/altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a

Hide thumbs Also See for AltiConsole:

Table of Contents

Configuring AltiConsole Settings

Click the Setup button at the bottom of the main window to open the Setup

windows where you can set your extension number, the default Auto

Attendant/IVR, audio and popup behavior, the overhead paging connection

and method, and your speed dial numbers.

In these windows, you can save your changes by clicking OK.

Setting AltiConsole Behavior, Overhead Paging,

and Auto Attendant/IVR

The AltiConsole General window is the default that you'll see after

clicking the Setup button.

Figure 11. General window, Setup

In this window, you can configure the audio, video, paging, auto attendant/

IVR settings and auto release tie link option.

•

Select the Screen Pop check box to have AltiConsole pop up when a

call comes in to your extension.

H A P T E R

AltiConsole Manual 33

Table of Contents

Alticonsole 5.0a