New In Version 5.0; Installation - Altigen Advanced Call Router Manual

Advanced Call Router
Advanced Call Router is the standard Call Router application plus call
router service. Advanced Call Router requires the purchase and activation
of a Advanced Call Router license.
Note:
The workgroup to which incoming trunk calls will be routed via
Call Router must be assigned to the Auto Attendant whose Action
is set to "Avd - Data Directed Routing, with Application set to the
virtual extension you use to start Call Router. For further
information on configuring Auto Attendants, refer to the Auto
Attendant Configuration chapter of the AltiWare System
Administration Manual and the AltiAPI Programmer Guide.

New in Version 5.0

• Setting Call Priority - when a call data element matches one of the
business rules configured in Advanced Call Router's database, the
priority of this call can be set to a pre-defined value configued in the
matched business rule.
• Extension password protection for logins - AltiServ maintains a
counter for each extension to track login failures. Up to 8 login
attempts are allowed, after which login will be disabled from 1 to 24
hours (depending on the Adminstrator's setting).

Installation

To install Advanced Call Router, run the .exe file from the Advanced Call
Router folder of the AltiWare 5.0 Installation CD. When prompted, enter
the 20 digit license key for Advanced Call Router in the field and click
Next. Setup will confirm the destination for the Call Router application
(default is C:\Program Files\AltiGen\Call Router). Click Next to proceed.
To select a different location, use the Browse button to choose the new
destination.
Note:
Advanced Call Router Service requires the purchase and
activation of the Advance Call Router license.
Advanced Call Router
Advanced Call Router Manual 1