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Busy Lamp Field View (BLF tab)
The panel at the right of the main window contains four tabs. The first tab
is BLF, or Busy Lamp Field. This display lists only physical extensions
on the AltiWare system.
Figure 5. BLF Tab
You can sort by any of the columns by clicking the column heading.
Clicking the heading repeatedly reverses the sort order from descending to
ascending and vice versa. You can also enter data in the Extension, First
Name and Last Name boxes (above the columns) to find a matched entry
quickly.
In addition to the extension and first and last name of the extension user,
this list further displays the status of calls (described on "Call States" on
page 16), the activity state of the extension (described on "Activity States"
on page 17, and the server that the extension user belongs to (when Multi-
Site Console option is enabled).
Further, at the left of each extension is a colored dot:
•
A solid black dot means the extension is in a Do Not Disturb state.
•
A solid green dot means the extension is Idle.
•
A solid red dot means the extension is busy—off-hook, ringing, or on
hold.
•
A headset icon means the extension to which you are logged on.
AltiConsole Manual
12
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