Altigen AltiConsole 4.5 Manuals

Manuals and User Guides for Altigen AltiConsole 4.5. We have 1 Altigen AltiConsole 4.5 manual available for free PDF download: User Manual

Altigen AltiConsole 4.5 User Manual

Altigen AltiConsole 4.5 User Manual (41 pages)

for AltiWare Open Edition (OE) Release 4.5

Brand: Altigen | Category: Software | Size: 0 MB

Table of Contents

Table of Contents
4
Warranty

6
Before You Begin

10
- About Alticonsole
  10
  - New in Version 4.5
    10
  - Package Contents
    11
  - System Requirements
    11
- Before Installing Alticonsole
  12
- Installing Alticonsole
  12
Getting Started

14
- Logging in
  14
- About the Alticonsole Main Window
  16
- Busy Lamp Field View (BLF Tab)
  19
- All Extensions View (ALL Tab)
  19
- Trunk Status View (Trunk Tab)
  20
- Speed Dial View (SPEED Tab)
  20
- Call States
  21
- Keyboard Shortcuts
  22
- Mouse Shortcuts
  23
Handling Calls

24
- A General Procedure
  24
- Hands Free Handling
  24
- Dialing
  25
- Answering Calls
  25
- Hold and Hold Pending
  26
- Transferring Calls
  27
  - Blind Transfer
    28
  - Supervised Transfer
    28
  - Transfer to Auto Attendant
    29
  - Transfer to Voice Mail
    29
- System Call Park
  30
- Conference Calls
  31
- Overhead Paging
  31
Configuring Alticonsole Settings

34
Index

40

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