Troubleshooting Checklist
Before running any of the diagnostic utilities, go through the following checklist to find possible solutions
for workstation or software problems.
•
Are the workstation and monitor connected to a working electrical outlet?
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Is the workstation turned on?
•
Is the green power light illuminated?
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Is the monitor turned on?
•
Is the green monitor light illuminated?
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Turn up the monitor brightness and contrast controls if the monitor is dim.
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Press and hold any key. If the system beeps, then the keyboard is operating correctly.
•
Check all cables for loose or incorrect connections.
•
Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a
diskette drive.
•
Are all of the necessary device drivers installed?
•
Have all printer drivers been installed for each application?
•
Remove all diskettes and CDs from the drives before you turn on the system.
•
Are you running the latest BIOS version, drivers, and software updates?
Troubleshooting Checklist 133