Troubleshooting Checklist - HP xw4550 Service And Technical Reference Manual

Troubleshooting checklist

Before running any of the diagnostic utilities, use the following checklist to find possible solutions for
workstation or software problems.
●
Are the workstation and monitor connected to a working electrical outlet?
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Is the workstation powered on?
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Is the green power light illuminated?
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Is the monitor powered on?
● Is the green monitor light illuminated?
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Adjust the monitor brightness and contrast controls if the monitor is dim.
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Press and hold any key. If the system beeps, then the keyboard is operating correctly.
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Check all cables for loose or incorrect connections.
●
Reconfigure the workstation after installing a non-Plug and Play expansion board or other option,
such as a diskette drive.
●
Are all of the necessary device drivers installed?
●
Have all printer drivers been installed for each application?
●
Remove all diskettes and CDs from the drives before you apply power to the system.
●
Ensure your workstation is running the latest BIOS version, drivers, and software updates.
120 Chapter 5 System diagnostics and troubleshooting ENWW