IBM NetVista Hardware Maintenance Manual page 79

Service level a
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Error Symptoms
Diagnostics programs
cannot be executed.
Missing diagnostics file(s).
Some or all keys on
keyboard do not work.
Pressing power switch does
not turn off system. (Only
unplugging power cord from
electrical outlet can turn off
system.)
Pressing power switch does
not turn on system.
Executing software
shutdown from
Windwos2000, Windows
ME, or Windows NT Start
menu does not turn off
system. (Only pressing
power switch can turn off
the system).
No system power, or power
supply fan is not running.
Any other problems.
Diagnostic Program
1. Reboot the system
2. Load default settings.
3. Diagnostics diskette.
4. Memory module.
5. System board.
1. Diagnostics diskette.
Keyboard
1. "Keyboard" on page 60.
Power Supply
1. Power switch cable
2. "Power Supply" on
1. Power switch cable
1. Load default settings.
2. Reload software from
1. "Power Supply" on
2. System board.
Other Problems
1. See "Undetermined
Action/FRU
from the diagnostics
diskette.
assembly
page 63
assembly.
Recovery CD.
page 63
Problems" on page 68
Check Procedures 47

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