IBM NetVista Hardware Maintenance Manual page 77

Service level a
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Error Symptoms
Modem ring cannot wake up
system from suspend mode.
Video memory test failed.
Video adapter failed.
Display problem:
- Incorrect colors
- No high intensity
- Missing, broken, or
incorrect characters
- Blank monitor(dark)
- Blank monitor(bright)
- Distorted image
- Unreadable monitor
- Other monitor problems
1. Ensure the "Modem
2. If PCI modem card is
3. If ISA modem card is
4. In Windows ensure that
Video and Monitor
1. Remove all non
2. Load default settings (if
3. System board
1. Monitor signal
2. Monitor
3. Video adapter card
4. System board
Action/FRU
Wake-Up on Ring" in
Configuration/Setup
Utility is set to
[Enabled]. "Power
Management" on page
5.
used, reinsert the
modem card to PCI slot
firmly or replace
modem card.
used, ensure the
modem ring-in cable
from the modem card
to system board CN16
is connected properly.
See "System Board
Jumpers and
Connectors" on page
113.
telephone application is
configured correctly for
your modem and set to
receive messages and/
or fax.
factory-installed cards.
screen is readable).
connection/cable.
Check Procedures 45

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