IBM NetVista Hardware Maintenance Manual page 75

Error Symptoms
CD/DVD-ROM drive cannot
load or eject when the
system is turned on and its
eject button is pressed and
held.
CD/DVD-ROM drive does
not read and there are no
error codes or messages
are displayed.
CD/DVD-ROM drive can
play audio CD but no sound
output.
Action/FRU
1. See "CD-ROM
Emergency-exit
<option 1>" on page
128 and "CD-ROM
Emergency-exit
<option 2>" on page
128.
2. Disconnect all cables
from CD/DVD-ROM
drive except power
cable, then press eject
button to try to unload
the disk.
3. CD/DVD-ROM drive
power.
4. CD/DVD-ROM drive
1. CD may have dirt or
foreign material on it.
Check with a known
good disc.
2. Ensure that the CD/
DVD-ROM driver is
installed properly. See
"CD/DVD-ROM Drive"
on page 57.
3. CD/DVD-ROM drive.
1. Ensure that the
headphone jack of the
CD/DVD-ROM has an
output, then check if
the audio cable from
CD/DVD-ROM drive to
system board CN20 is
connected properly.
See "System Board
Jumpers and
Connectors" on page
113.
2. Turn up the sound
volume.
3. Speaker power/
connection/cable.
4. CD/DVD-ROM drive.
Check Procedures 43