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Ship to the following address:
3Com Corporation
Attn: RMA
SRO#
6201 W. Oakton, East Dock
Morton Grove, IL 60053
RapidComm
Troubleshooting Tips
PROBLEM: The lights in RapidComm's
modem light monitor do not correspond to
the modem's actual lights.
DIAGNOSIS: Under certain circumstances,
the modem light monitor does not correctly
report the activity of the modem. We are
aware of this problem and are working to
rectify the situation in upcoming versions of the
software.
T
ROUBLESHOOTING AND
O
H
R
NLINE
ELP
ESOURCES
PROBLEM: The station ID works
intermittently.
DIAGNOSIS: Under certain circumstances
(including receiving a fax), the station ID may
not work properly.
PROBLEM: RapidComm does not work
properly at 115.2 Kbps.
DIAGNOSIS: The presence of disk
compression software on your system hampers
RapidComm's ability to work properly at
115.2 Kbps. Removal of the disk compression
software from your system will allow
RapidComm to operate at 115.2 Kbps.
73
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Table of Contents
Troubleshooting
