US Robotics 002605-00 Installation Manual

READ
ME
FIRST!
56K* Voice Faxmodem Pro
Installation Guide
For Windows
95, 98, and 2000
Operating Systems
part number 10031194

Before You Begin

Use the Modem Installation Assistant! The Modem
Installation Assistant is a new software tool that will make
the installation of your modem even easier for Windows
95, 98, and 2000 operating systems. In addition, Windows
95 and 98 users can also view a video presentation on
installing your modem.
To use the Modem Installation Assistant, insert the In-
stallation CD included with your modem into your CD-
ROM drive. The Modem Installation Assistant should run
automatically. If it does not, click Windows Start and
then click Run. In the "Run" dialog box, type D:\setup.exe.
If your CD-ROM drive uses a different letter, type that let-
ter in place of "D."
The Modem Installation Assistant will then go to work.
Follow the on-screen instructions to use the Assistant.
When the Assistant tells you to shut down your com-
puter, refer to Step One of this Guide to continue the
installation process.
1
Prepare for installation.
NOTE: Before you begin, we recommend you uninstall any
other modems you have in your system. Refer to your old
modem's documentation for instructions.
Write your new modem's serial number in the box below.
The serial number is located on the white bar code sticker
on the modem and on the modem's box.
NOTE: It is very important that you have your serial number
written down for future reference. If you ever need to call our
Technical Support department, you will need this number to
receive assistance.
Make sure you have run the Modem Installation Assistant.
For information on the Assistant, see the "Before You Be-
gin" section of this Guide. Once you have run the Assistant,
make sure that your computer is shut down. Turn off your
computer and all peripheral devices. Unplug your computer.
USB cable
or
RS-232 serial cable
power supply
Register your modem and
6
install the Connections CD.
-
When your desktop returns, register your modem. At the Installation
CD interface, click on the 3Com Support link. Follow the onscreen
instructions to register your modem and to view the warranty infor-
mation.
Remove the Installation CD and insert the Connections TM
The Connections CD will start automatically once you have suc-
cessfully installed your modem. It will guide you through install-
ing the Connections program group. The Connections CD con-
tains a selection of Internet browsers, ISP offers, and other valu-
able software. If it does not start automatically, click Windows
Start and then click Run. In the "Run" dialog box, type
D:\setup.exe. If your CD-ROM drive uses a different letter, type
that letter in place of "D."
Note: If at any time during the installation you are prompted to
select the location of your installation drivers, the following are
the correct locations on the Installation CD (assumes D: is your
CD-ROM drive).
Windows 95/98 drivers: D:\
Windows 2000 drivers: D:\Win_2000
Windows NT drivers: Refer to the "Installing Your New
Modem in Windows NT" document
2
Connect the modem to the computer.
If you are installing this modem as a serial device:
Connect one end of the RS-232 serial cable to the modem and the
other to your computer's serial port.
NOTE: To find the serial port label on the back of your computer,
look for COM, MODEM, RS-232, , or SERIAL. Do not use
AUX, GAME, LPT, PRINTER, or PARALLEL.
If you are installing this modem as a USB device:
NOTE: You must be running Windows 98 to use this modem as a
USB device.
Connect one end of the USB cable to the modem and the other to
your computer's USB port. If your computer has more than one
USB port, you can use either one.
NOTE: To find the USB port on the back of your computer, look for
USB or .
TELCO
Windows installs the drivers and
5
the Modem Installation Assistant
verifies the installation.
Make sure that the Installation CD is still in your CD-ROM drive, then
turn on your computer. Windows will detect your modem and install its
drivers.
Windows 95/98 Users
The Modem Installation Assistant will restart and verify that the modem
CD.
is properly installed.
If the Assistant detects problems with your modem's installation, it will
automatically provide troubleshooting advice. For further troubleshoot-
ing information and information on contacting technical support, see the
other side of this Guide.
Windows 2000 and NT Users
A "Digital Signature Not Found" screen will appear.* Click Yes.
Windows 2000 will verify that your modem is properly installed.
For further troubleshooting information and information on contacting
technical support, see the other side of this Guide.
The Installation CD includes the electronic User's Guide and Reference
for your modem.
3 Connect the modem to an
analog phone line.
Plug one end of the included phone cord into the jack (labeled
on the modem's underside) and plug the other end into an analog
phone jack.
When you are not using the modem, you can use a telephone on the
modem's phone line. Plug the telephone's cord into the modem's
jack labeled . The label is on the modem's underside.
P H O N E
PHONE
4
Connect the modem to the
power supply.
Plug the power supply into the modem's power jack (labeled
the modem's underside) and into a surge protector or electrical outlet.
Make sure to use the power supply that came with your modem, as
others may be of different voltages and could damage your modem.
Turn on the modem. The power switch is located on the back of the
modem next to the modem's phone jacks (labeled
POWER
underside). I/O
NOTE: NOTE: NOTE: NOTE: NOTE: If the power light does not illuminate or other lights illuminate,
you may be using the wrong power supply, the modem may not be
turned on, or you may be using the wrong serial cable. See the basic
troubleshooting section on the back of this Installation Guide for more
information.
For troubleshooting help or to find out how to contact technical
support, see the other side of this Guide.
IMPORTANT! In accordance with the ITU-T standard for 56K transmissions (V.90), this modem is capable of 56 Kbps down-
loads. Due to current IC/FCC regulations on power output, maximum download speed is limited to 53,333 bps. However, the
download speeds you experience may be lower due to varying line conditions and other factors. Uploads from users to
server equipment travel at speeds up to 31.2 Kbps. An analog phone line compatible with the V.90 standard, and an Internet
provider or corporate host site compatible with the V.90 standard is necessary for these high-speed downloads.
* * * * *
3Com has thoroughly tested this driver in conjunction with the supported hardware and has verified compatibility with Windows
2000. Because 3Com wants its customers to take full advantage of the modem's functionality, we made the driver available.
Copyright ©2000 3Com Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics logo are registered trademarks
and RapidComm is a trademark of U.S. Robotics Corporation. 3Com is a registered trademark and Connections is a trademark
of 3Com Corporation. All other company and product names may be trademarks of their respective companies. All specifications
subject to change without notice.
T E LC O
on
POWER
JACK
on the modem's