Rapidcomm Voice Troubleshooting Tips - US Robotics 002605-00 Manual

P
ART
plenty of packing material. Include your SRO
number, name, and address on the shipping
label as well as inside the package.
Ship to the following address:
U.S. Robotics, Inc.
6201 W. Oakton
East Dock
Morton Grove, IL. 60053
SRO#_____________
RapidComm Voice
Troubleshooting Tips
PROBLEM: The lights in RapidComm
Voice's modem light monitor do not
correspond to the modem's actual lights.
DIAGNOSIS: Under certain circumstances,
the modem light monitor does not correctly
report the activity of the modem. We are
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III: S B: T
ECTION ROUBLESHOOTING AND
3Com
O H R
NLINE ELP
aware of this problem and are working to
rectify the situation in upcoming versions of the
software.
PROBLEM: The station ID works
intermittently.
DIAGNOSIS: Under certain circumstances
(including receiving a fax), the station ID may
not work properly.
PROBLEM: RapidComm Voice does not
work properly at 115.2 Kbps.
DIAGNOSIS: The presence of disk
compression software on your system hampers
RapidComm Voice's ability to work properly
at 115.2 Kbps. Removal of the disk
compression software from your system will
allow RapidComm Voice to operate at 115.2
Kbps.
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