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Click Windows Start, point to Settings, and click Control Panel.
1.
Double-click the Modems icon.
2.
Click the Diagnostics tab.
3.
Click on the COM port that your modem is assigned to, so that it is highlighted. If
4.
you do not see your modem on this screen, you need to shut down the computer and
uninstall the modem. Reinstall your modem following the directions in the "Installing
the modem with Windows 95, Windows 98, and Windows NT 4.0" chapter.
Click More Info. You should see a list of the modem's ATI commands. Click OK
5.
and exit out of all open screens. If the ATI commands do not appear, your modem is
not properly installed. Reinstall your modem following the directions in the "Installing
the modem with Windows 95, Windows 98, and Windows NT 4.0" chapter.
26
Troubleshooting
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