Page 1 This manual covers installation and operating instructions for the following U.S. Robotics modems: Sportster Voice 56K internal and external modems U.S. Robotics, the USRobotics logo, and Sportster are registered trademarks and Connections, Total Control, Courier, RapidComm, x2, and the x2 logo are trademarks of U.S. Robotics. Windows is a registered trademark of Microsoft Corp.
Page 2: Table Of Contents
ABLE OF ONTENTS U.S. Robotics: The Intelligent Choice in Information Access Welcome to x2 Information Access Product Features Read This First! Part I - Internal Modem Installation Section A: Internal Modem Installation with Windows 3.x A Word about COM Ports and IRQs How to Use ComTest to Determine Your Modem’s Settings What to Do with ComTest’s Recommendation How to Change the Factory Settings...
Page 3 ABLE OF ONTENTS Sending Your First Fax Part II - External Modem Installation Section A: External Modem Installation with Windows 3.x How to Determine Which Serial Cable to Buy How to Hook Up the Modem Installing RapidComm Voice with the Setup Wizard Sending Your First Fax Section B: External Modem Installation with Windows 95 How to Determine Which Serial Cable to Buy...
Page 4 ABLE OF ONTENTS Internal Modem Users Only If You Are Running DOS 6.0 or Higher Online Help Resources Are You Still Having Problems? If You Must Return the Modem to Us RapidComm Voice Troubleshooting Tips A Note to Users with Older Versions of RapidComm on Their Systems Section C: Glossary Section D: Technical Quick Reference Front Panel Lights...
Page 5 ABLE OF ONTENTS Fax Branding Radio and Television Interference For Canadian Modem Users Limited Warranty Index...
Page 6: Robotics: The Intelligent Choice In Information Access
U.S. R OBOTICS NTELLIGENT HOICE IN NFORMATION CCESS ongratulations! You have just purchased the U.S. Robotics owns the core technology, known Sportster Voice 56K faxmodem. Since as the data pump, that works in its access ® 1976, U.S. Robotics has grown to become a key products.
Page 7: Welcome To X2 Information Access
ELCOME TO X NFORMATION CCESS However, due to FCC rules which restrict power output of your service provider’s modems, current download speeds are limited to 53Kbps. This modem is easily upgradable to new features and enhancements as they become available. An integrated end-to-end solution from the leader U.S.
Page 8 ELCOME TO X NFORMATION CCESS The result is a completely new kind of Taking advantage of the transmission technique. Based on “encoding” rather than “modulation,” it can give you modern telephone network download speeds that you never thought x2 technology uses the increasingly digital possible.
Page 9: Product Features
RODUCT EATURES MNP 2-5 Your new x2 modem V.34+ Link Rates provides many advanced 4800, 7200, 9600, 12000, 14400, Fax Modulation Schemes features. Here are just a 16800, 19200, 21600, 24000, ITU-T V.17 few: 26400, 28800, 31200, 33600 ITU-T V.29 ITU-T V.27ter V.32bis Link Rates Modulation Schemes...
Page 10 RODUCT EATURES Speakerphone With Personal Voice Mail, you can record With the addition of an inexpensive set of custom greetings, receive messages, and set up externally powered speakers, your new multiple voice “mailboxes”. You can even Sportster Voice modem provides all the access your voice messages remotely.
Page 11: Read This First
I - I NTERNAL ODEM NSTALLATION IRST Part I, Section A: Internal Modem If you have an external modem and are using Installation with Windows 3.x (page 7). the Windows 3.x operating system, start at Part II, Section A: External Modem If you have an internal modem and are using Installation with Windows 3.x (page 69).
Page 12 A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS You’ll need these items from your THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR SPORTSTER TO Sportster box: YOUR COMPUTER. modem phone cord HARDWARE SOFTWARE TESTING Connections CD manual microphone Plus:...
Page 13: A Word About Com Ports And Irqs
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Each COM port uses an IRQ (interrupt A Word about COM Ports and request). An accessory uses an IRQ to get the IRQs attention of your computer’s CPU (central processing unit) so that the accessory can perform a task.
Page 14: How To Use Comtest To Determine Your Modem's Settings
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS D KEY POINT: Accessories cannot share NOTE: Some communications COM ports and should not share IRQs. software programs require a particular When accessories try to share settings, setting for your modem. (RapidComm they will either not work properly or not Voice, which shipped with your modem, work at all.
Page 15 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS the program that determines which COM ports and IRQs are available for use by your modem. The screen at the top of the next page appears when ComTest starts. If there is a modem in your computer which you are replacing with your new Sportster, you need to go to “Testing an Then click on the Next button.
Page 16 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS If you have a free setting, you will see a Click on the Next button. screen like this. If you DO NOT have a free setting, you will see a screen like this. COM2/IRQ3 is free in this example.
Page 17 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS screen until you see the screen that tells you When you see this screen, click on the “Testing is complete.” This screen will also tell Finish button to exit ComTest. you which COM and IRQ settings your present modem is using.
Page 18: What To Do With Comtest's Recommendation
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS If ComTest recommended COM1/IRQ4 What to Do with ComTest’s You will have to change the factory settings on Recommendation your modem. Write “COM1” and “IRQ4” in the spaces NOTE: If your communications provided on the first page of this manual.
Page 19 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS this manual. You will have to change the If ComTest recommended COM3/IRQ4 or factory settings on your modem. Go to COM4/IRQ3 “How to Change the Factory Settings” on Do not use either of these settings. page 17.
Page 20 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Then return to this point in this manual to computer manufacturer’s manual will tell continue. you how to disable the COM port. After disabling COM2, you can use the If one of the ports is being used by an COM2/IRQ3 setting.
Page 21: How To Change The Factory Settings
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS down on the first page of this manual. Go to “How to Insert the Modem” on page 19. How to Change the Factory Settings (NOTE: If ComTest recommended COM2/IRQ3 for your modem, you can skip this section.) Always touch an unpainted metal part of To change the COM port and IRQ settings,...
Page 22: How To Insert The Modem
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Unlike most COM port settings, the TIP: IRQ setting involves only one shunt. Grasp the shunts with a tweezers Simply move the shunt to the pin labeled or needle-nosed pliers. DO NOT grasp with the IRQ you want.
Page 23 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Turn off your computer and unplug it from Remove the screws from your computer’s the electrical outlet. cover and then remove the cover, as shown Unplug any peripheral devices (printer, in the following diagrams.
Page 24 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Find an empty ISA expansion slot that’s at Holding the modem at each corner, with the least as long as the gold edge of your gold edge facing the slot, push the modem modem.
Page 25 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS You will need to apply a little pressure to the modem. Plug the other end of the cord seat the modem properly. Sometimes a into the wall jack. gentle back-and-forth motion helps to fit the (If you want to use a telephone on the same modem all the way into the slot.
Page 26 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Plug the microphone into the MIC jack on If you have your modem set to a setting that the modem. Place the microphone where it is not in the preceding list, enter your will pick up your voice.
Page 27 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Double-click on the Control Panel icon. If it’s not already selected, select the COM port for your modem. Double-click on the Ports icon. Click on the Settings button. Click on the Advanced button.
Page 28 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Scroll to select the IRQ you set your modem for. Click the OK button. You will see a brief series of screens after the preceding screen. Click on each screen’s OK button until you see a screen with a Close button.
Page 29: Installing Rapidcomm Voice With The Setup Wizard
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS RapidComm Voice simplifies sending and THIS NEXT SECTION WALKS YOU THROUGH THE receiving faxes directly from your computer STEPS INVOLVED IN INSTALLING THE desktop. You can send faxes to specified FAX/DATA/VOICE SOFTWARE FROM THE groups of numbers after building your own fax CONNECTIONS CD ONTO YOUR COMPUTER.
Page 30 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS You will see a screen that looks like this. In Program Manager, click on the File menu and select Run. In the text box, type D:\usrcd3.exe (If After you read this screen, click on the Yes your CD-ROM drive has a letter name button.
Page 31 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS After reading the following screen, click on When you see this screen, select the correct the Next button. modem, verify that the port setting is correct, and then click on the Next button. You will see this screen for a moment.
Page 32 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see the following two screens, fill in the blank boxes with the appropriate information, using the Tab key to move between fields. Click on each screen’s Next button when you have filled in all of the necessary information.
Page 33 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS As the CD installs the software on your In the following screen, un-check any system, you will see a series of screens that software you do not want by clicking on the guide you through the installation.
Page 34 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS selection in the program from which You will see this screen for a moment as the you're trying to print. Setup Wizard installs the RapidComm Voice files. If you click on the No button, RapidComm Voice will not be chosen as the default printer.
Page 35 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS NOTE: If you click on “No,” the registration screens will appear upon your next restart. After you read the following three screens and verify that the information you typed After you read this screen, click on the OK earlier is correct, click on each screen’s button.
Page 36 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, By Modem will already be selected. We recommend you choose the By Modem option because it's a great way to try out your Sportster. Choose By Modem by clicking on the OK button.
Page 37 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS the prefix before the 1 in the Prefix box After you read this screen, we recommend and then click on the Dial button. you click on the Yes button. If you do NOT have to dial a prefix, simply click on the Dial button.
Page 38 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When your desktop appears, double-click When you see this screen, you should only on the RapidComm Voice icon. have to verify that the information shown is correct and then fill in the Data box (if you have a third phone number for your modem) and the Local Area Code box.
Page 39 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS After you verify the information on this When you see this screen… screen, click on the Next button. Check the COM port your modem is connected to. If you know your modem is on COM 2 (which is selected by default), click on the Next button.
Page 40 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS on screen and then click on the Next If you get this screen instead button. Then go to step 29. If you're not sure which port your modem is on, click on the Auto Detect button.
Page 41 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen After a moment, you will see this screen. This is the main RapidComm Voice screen. For sending your first fax, keep this screen open. (After this initial run, RapidComm Voice will not need to be running in order to send a fax.) If you want RapidComm Voice to start...
Page 42: Sending Your First Fax
I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS functions are explained in the electronic THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE RapidComm Voice manual on your WHILE SENDING YOUR FIRST FAX WITH YOUR NEW Connections CD.) This chapter will walk you SPORTSTER.
Page 43 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS indicate you're ready to print) in the Print dialog box. When you see this screen, fill in the information shown in the text boxes in the following screen. The U.S. Robotics fax number is 847-676-3559.
Page 44 I: S A: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS NOTE: If you have to dial a special prefix (such as 9) to connect to a telephone number outside of your building, make sure you type that prefix in before the telephone number.
Page 45: Section B: Internal Modem Installation With Windows 95
B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS THIS FIRST SECTION WILL WALK YOU THROUGH You’ll need these items from your THE STEPS INVOLVED IN CONNECTING YOUR SPORTSTER TO YOUR COMPUTER. Sportster box: HARDWARE SOFTWARE TESTING modem phone cord Plug and Play Installation With Windows 95, you should be able to Connections CD manual...
Page 46: How To Prepare For Plug And Play Installation
I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS How to Prepare for Plug and Play Installation Touch an unpainted metal part of your computer (the back is usually unpainted) to discharge static electricity. Static can damage your modem. Take the modem out of its plastic bag.
Page 47: How To Insert The Modem
I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Once you have placed all the shunts on single jumper pins, you should be ready to insert the modem into your computer. How to Insert the Modem NOTE: Before installing your modem, write its serial number in the spaces provided on the first page of this manual.
Page 48 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Turn off your computer and unplug it from Remove the screws from your computer’s the electrical outlet. cover and then remove the cover, as shown Unplug any peripheral devices (printer, in the following diagrams.
Page 49 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Find an empty ISA expansion slot that’s at Holding the modem at each corner, with the least as long as the gold edge of your gold edge facing the slot, push the modem modem.
Page 50 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS the rear of the modem. Plug the other end You’ll have to apply a little pressure to seat of the cable into the wall jack. (If you want the modem properly. Sometimes a gentle to use a telephone on the same line as the back-and-forth motion helps fit the modem modem, plug the telephone’s cable into the...
Page 51: How To Move Through The "New Hardware Found" Screens
I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS How to Move Through the “New Hardware Found ” WARNING : The phone jack you Screens use must be for an ANALOG phone line. Most office phones are wired through When Windows restarts, after about a digital lines.
Page 52 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Insert the Connections CD into your CD- Now you can verify that the install was a ROM drive. success. When your desktop returns, click When you see this screen, type in D:\ to on the Start button and scroll up to replace the A:\.
Page 53 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS Scroll over to select Control Panel. Double-click on the Modems icon.
Page 54: Installing Rapidcomm Voice With The Setup Wizard
I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS In the Modems Properties screen, you THIS NEXT SECTION WALKS YOU THROUGH THE STEPS INVOLVED IN INSTALLING THE should see Sportster Voice 56000 Fax FAX/DATA/VOICE SOFTWARE FROM THE Internal listed. This indicates that your new CONNECTIONS CD ONTO YOUR COMPUTER.
Page 55 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS RapidComm Voice simplifies sending and From the Windows 95 desktop, click on receiving faxes directly from your computer the Start button and then Run. desktop. You can send faxes to specified groups of numbers after building your own fax directory, specify individual cover pages when necessary, and send individual faxes without...
Page 56 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS In the box, type D:\usrcd3.exe You will see a screen that looks like this. (If your CD-ROM drive has a letter name other than D, type that letter in place of D.) After you read this screen, click on the Yes button.
Page 57 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS After you read this screen, click on the When you see this screen, select the correct Next button. modem, verify that the port setting is correct, and then click on the Next button. You will see this screen for a moment.
Page 58 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see the next two screens, fill in the blank boxes with the appropriate information, using the Tab key to move between fields. Click on each screen’s Next button when you have filled in all of the necessary information.
Page 59 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS As the CD installs the software on your In the following screen, un-check any system, you will see a series of screens software you do not want by clicking on the guiding you through the installation.
Page 60 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS You will see this screen for a moment as the selection in the program from which you Setup Wizard installs the RapidComm are printing. Voice files. If you click on the No button, RapidComm Voice will not be selected as the default printer.
Page 61 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS After you read this screen, click on the OK After you read the following three screens button. and verify that the information you typed earlier is correct, click on each screen’s Next button.
Page 62 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, you are ready to register your new Sportster. By Modem will already be selected. We recommend you choose the By Modem option because it’s a great way to try out your Sportster. Choose By Modem by clicking on the OK button.
Page 63 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS If you have to dial a prefix (such as 9) to After you read this screen, we recommend make a call outside your building, type you click on the Yes button. the prefix before the 1 in the Prefix box and then click on the Dial button.
Page 64 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS The following screen is the first screen of the RapidComm Voice Setup Wizard. After you read the screen, click on the Next button. When you desktop appears, double-click on the RapidComm Voice icon.
Page 65 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS After you verify the information on this When you see this screen, you should only screen, click on the Next button. have to verify the information shown, and then fill in the Data box (if you have a third phone number just for your modem) and the Local Area Code box.
Page 66 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see the following screen, make When you see the following screen, select sure the correct modem is selected. Then single or multiple mailboxes for your click on the Next button. personal voice mail system.
Page 67 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS If you do not want RapidComm Voice When you see this screen… to start every time you start Windows, simply click on the Finish button. You will see this screen. This is the main RapidComm Voice screen.
Page 68: Sending Your First Fax
I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS functions are explained in the electronic THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE RapidComm Voice manual that’s on your WHILE SENDING YOUR FIRST FAX WITH YOUR NEW Connections CD.) This chapter will walk you SPORTSTER.
Page 69 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, fill in the information shown in below in the white boxes. For testing purposes, send your “tester” document to the U.S. Robotics fax number, 847-676-3559. From the File menu, select Print.
Page 70 I: S B: I ECTION NTERNAL ODEM NSTALLATION WITH INDOWS you type that prefix in before the telephone Congratulations —you are now number. ready to start using your When you’ve finished, click on the Send Sportster! Fax button. You will see a series of screens as the fax is You can now go to the “Troubleshooting and being transmitted.
Page 71: Part Ii - External Modem Installation
II - E XTERNAL ODEM NSTALLATION This part of the manual covers the installation of your external Sportster and the accompanying fax/data/voice software. The instructions are provided for both Windows 3.1/ 3.11 (hereafter jointly referred to as Windows 3.x) and Windows 95 users. Please refer to the section dealing with the operating system you use.
Page 72: How To Determine Which Serial Cable To Buy
A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS You’ll need these items from your THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR Sportster box: SPORTSTER TO YOUR COMPUTER. modem phone cord HARDWARE SOFTWARE TESTING How to Determine Which Connections CD manual Serial Cable to Buy...
Page 73: Section A: External Modem Installation With Windows 3
II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS If your PC's serial connector looks like this If your PC's serial connector looks like this you need a shielded serial cable with a you need a shielded serial cable with a 9-pin female to 25-pin male connector.
Page 74: How To Hook Up The Modem
II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS Plug the power adapter into the power jack How to Hook Up the Modem on the modem and into a standard wall Turn off your computer and any attached outlet. devices, such as a printer.
Page 75: Installing Rapidcomm Voice With The Setup Wizard
II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS If you wish to use your modem and phone THIS NEXT SECTION WALKS YOU THROUGH THE through the same phone wall jack, plug STEPS INVOLVED IN INSTALLING THE FAX/DATA/VOICE SOFTWARE FROM THE your phone's cord into the modem's phone CONNECTIONS CD ONTO YOUR COMPUTER.
Page 76 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS In Program Manager, click on the File RapidComm Voice simplifies sending and menu and select Run. receiving faxes directly from your computer desktop. You can send faxes to specified groups of numbers after building your own fax directory, specify individual cover pages when necessary, and send individual faxes without exiting your word processing program.
Page 77 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS You will see a screen that looks like this. After reading the following screen, click on the Next button. After you read this screen, click on the Yes You will see this screen for a moment. button.
Page 78 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, select the correct When you see the following two screens, fill modem, verify that the port setting is in the blank boxes with the appropriate correct, and then click on the Next button.
Page 79 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS As the CD installs the software on your In the following screen, un-check any system, you will see a series of screens that software you do not want by clicking on the guide you through the installation.
Page 80 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS You will see this screen for a moment as the If you click on the No button, Setup Wizard installs the RapidComm RapidComm Voice will not be chosen as Voice files. the default printer.
Page 81 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS After you read this screen, click on the OK earlier is correct, click on each screen’s button. Next button. When you see this screen, we recommend you click on the Yes button. NOTE: If you click on “No,”...
Page 82 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, By Modem will already be selected. We recommend you choose the By Modem option because it's a great way to try out your Sportster. Choose By Modem by clicking on the OK button.
Page 83 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS the prefix before the 1 in the Prefix box After you read this screen, we recommend and then click on the Dial button. you click on the Yes button. If you do NOT have to dial a prefix, simply click on the Dial button.
Page 84 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you desktop appears, double-click When you see this screen, you should only on the RapidComm Voice icon. have to verify that the information shown is correct and then fill in the Data box (if you have a third phone number for your modem) and the Local Area Code box.
Page 85 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS After you verify the information on this When you see this screen… screen, click on the Next button. Check the COM port your modem is connected to. If you know your modem is on COM 2 (which is selected by default), click on the Next button.
Page 86 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS on screen and then click on the Next If you get this screen instead button. Then go to step 29. If you're not sure which port your modem is on, click on the Auto Detect button.
Page 87 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen After a moment, you will see this screen. This is the main RapidComm Voice screen. For sending your first fax, keep this screen open. (After this initial run, RapidComm Voice will not need to be running in order to send a fax.) If you want RapidComm Voice to start...
Page 88: Sending Your First Fax
II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS functions are explained in the electronic THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE RapidComm Voice manual on your WHILE SENDING YOUR FIRST FAX WITH YOUR NEW Connections CD.) This chapter will walk you SPORTSTER.
Page 89 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS From the File menu, select Print. If it's not already selected as the printer driver, select RapidComm Voice as the printer. This can be changed in the Control Panel or in the print dialog box of most Windows applications.
Page 90 II: S A: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS successfully transmitted, you will see a Congratulations —you are screen that looks like this. ready to start using your Sportster! You can now go to the “Troubleshooting and Online Help Resources” section of this guide for information on how to contact U.S.
Page 91: Section B: External Modem Installation With Windows 95
B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS You’ll need these items from your THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR Sportster box: SPORTSTER TO YOUR COMPUTER. modem phone cord Connections CD manual HARDWARE SOFTWARE TESTING How to Determine Which...
Page 92 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS If your PC's serial connector looks like this If your PC's serial connector looks like this you need a shielded serial cable with a you need a shielded serial cable with a 25-pin female to 25-pin male connector.
Page 93: How To Hook Up The Modem
II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS Plug one end of the phone cord into the How to Hook Up the Modem telephone jack (labeled with a wall plug icon on the bottom of the case) and the Turn off your computer and any attached other end into a phone wall jack.
Page 94: How To Move Through The "New Hardware Found" Screens
II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS How to Move Through the if necessary. (NOTE: You can not use the modem and phone at the same time if they “New Hardware Found ” share the same line.) Screens When Windows restarts, after about a minute you will see this screen pop up...
Page 95 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS Insert the Connections CD into your CD- Now you can verify that the install was a ROM drive. success. When your desktop returns, click When you see this screen, type in D:\ to on the Start button and scroll up to replace the A:\.
Page 96 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS Scroll over to select Control Panel. Double-click on the Modems icon.
Page 97: Installing Rapidcomm Voice With The Setup Wizard
II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS In the Modems Properties screen, you Now you are ready to install the software for should see Sportster Voice 56000 Fax your modem. External listed. This indicates that your new Sportster is installed correctly. THIS NEXT SECTION WALKS YOU THROUGH THE STEPS INVOLVED IN INSTALLING THE FAX/DATA SOFTWARE FROM THE CONNECTIONS CD ONTO YOUR...
Page 98 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS software programs. It also helps you register From the Windows 95 desktop, click on your new Sportster modem. the Start button and then Run. RapidComm Voice simplifies sending and receiving faxes directly from your computer desktop.
Page 99 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS In the box, type D:\usrcd3.exe You will see a screen that looks like this. (If your CD-ROM drive has a letter name other than D, type that letter in place of D.) After you read this screen, click on the Yes button.
Page 100 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS After you read this screen, click on the When you see this screen, select the correct Next button. modem, verify that the port setting is correct, and then click on the Next button. You will see this screen for a moment.
Page 101 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see the following two screens, fill in the blank boxes with the appropriate information, using the Tab key to move between fields. Click on each screen’s Next button when you have filled in all of the necessary information.
Page 102 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS As the CD installs the software on your In the following screen, un-check any system, you will see a series of screens software you do not want by clicking on the guiding you through the installation.
Page 103 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS You will see this screen for a moment as the selection in the program from which you Setup Wizard installs the RapidComm are printing. Voice files. If you click on the No button, RapidComm Voice will not be selected as the default printer.
Page 104 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS After you read this screen, click on the OK After you read the following three screens button. and verify that the information you typed earlier is correct, click on each screen’s Next button.
Page 105 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, you are ready to register your new Sportster. By Modem will already be selected. We recommend you choose the By Modem option because it’s a great way to try out your Sportster. Choose By Modem by clicking on the OK button.
Page 106 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS If you have to dial a prefix (such as 9) to After you read this screen, we recommend make a call outside your building, type you click on the Yes button. the prefix before the 1 in the Prefix box and then click on the Dial button.
Page 107 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS The following screen is the first screen of the RapidComm Voice Setup Wizard. After you read the screen, click on the Next button. When you desktop appears, double-click on the RapidComm Voice icon.
Page 108 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, you should only After you verify the information on this have to verify the information shown, and screen, click on the Next button. then fill in the Data box (if you have a third phone number just for your modem) and the Local Area Code box.
Page 109 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see the following screen, make When you see the following screen, select sure the correct modem is selected. Then single or multiple mailboxes for your click on the Next button. personal voice mail system.
Page 110 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS If you do not want RapidComm Voice When you see this screen… to start every time you start Windows, simply click on the Finish button. You will see this screen. This is the main RapidComm Voice screen.
Page 111: Sending Your First Fax
II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS functions are explained in the electronic THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE RapidComm Voice manual on your WHILE SENDING YOUR FIRST FAX WITH YOUR NEW Connections CD.) This chapter will walk you SPORTSTER.
Page 112 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS When you see this screen, fill in the information shown in below in the white boxes. For testing purposes, send your “tester” document to the U.S. Robotics fax number, 847-676-3559. From the File menu, select Print.
Page 113 II: S B: E ECTION XTERNAL ODEM NSTALLATION WITH INDOWS you type that prefix in before the telephone Congratulations —you are now number. ready to start using your When you’ve finished, click on the Send Fax button. Sportster! You will see a series of screens as the fax is being transmitted.
Page 114: Part Iii - Beyond Setup
III - B EYOND ETUP This part includes information which may not Section A: Installing Other be necessary for installing your modem or the Fax/Data/Voice Software (page fax/data/voice software included with it, but 115) will help to expand your knowledge of the modem and its capabilities.
Page 115: Section A: Installing Other Fax/Data/Voice Software
A: I ECTION NSTALLING THER OICE OFTWARE You do not have to use the RapidComm KEY POINT: Refer to the manual that Voice fax/data/voice software included with came with your software for its your new Sportster. Your modem has been installation instructions.
Page 116: Flow Control
III: S A: I ECTION NSTALLING THER OFTWARE Find the UART Chip Used line and match it Flow Control with the COM port column that your modem For hardware flow control (highly is attached to. That is your UART type. recommended), select RTS/CTS.
Page 117 B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION The computer or Your modem might Make sure the modem is turned on. The power switch is on software will not be turned on. top of external modems. The CS light on the front panel not recognize should be lit.
Page 118: Section B: Troubleshooting And Online Help Resources
III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES PROBLEM POSSIBLE SOLUTION The computer or To reset the COM port and IRQ settings, lift the black plastic shunts off the modem and software will replace the COM port shunt to 3 and the IRQ shunt to 5. Once you’ve changed the not recognize settings, be sure to make the same changes to your software and Windows settings.
Page 119 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION The modem displays Both the modem and You can turn the local echo off on the modem by double characters on software’s local typing ATEO <enter> in your software’s terminal your monitor.
Page 120 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION Your modem The modem you’re trying to You can disable error control on your modem with the won’t connect connect with could be an following command entered in the terminal mode: at 2400 bps with older model that doesn’t AT&M0 <Enter>.
Page 121 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION Your You may have a bad phone Try placing the call again. The phone company routes communications line. calls differently each time. software is Optimum flow control Type this command in terminal mode to load the reporting many settings may not be...
Page 122 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION Errors are Your modem initialization Enter the following initialization string in your software constantly string could be setup screen: AT&H3&I2&R2S7=90. occurring in insufficient for fax your V.17 fax transmissions.
Page 123: Internal Modem Users Only
III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES Internal Modem Users Only If You Are Running DOS 6.0 or Higher If you use DOS 6.0's DoubleSpace program, you may want to do the following before You may want to run the MEMMAKER DOS running any fax software.
Page 124: Online Help Resources
III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES Enter the following command: ATDS0 Online Help Resources <Enter> Connecting to the U.S. Robotics BBS To connect to the U.S. Robotics Bulletin NOTE: ATDSO automatically dials 1- Board System, follow these steps: 847-982-5092, the U.S.
Page 125 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES The preceding screen shot is what the introduction screen of the U.S. Robotics BBS will look like. Follow the on-screen prompts to enter your name and other relevant information to register your Video Modem and have access to the BBS library.
Page 126 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES A Filename to Download: text box uncompress this file. PKUNZIP.EXE is appears on the screen. also available on the BBS. x2v_HELP.ZIP—The Guide in a zipped Windows Help format. x2v_ASCI.TXT—The Guide in an uncompressed ASCII format.
Page 127 III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES World Wide Web U.S. Robotics offers a number of other online technical support options. Choose any one of A U.S. Robotics Home Page containing the the following if you need help with your new same information as the Internet on Demand Sportster or want to learn more about it.
Page 128: Are You Still Having Problems
III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES Fax and Technical Support Hotline much more efficient and time-saving than returning the modem to U.S. Robotics. Technical questions about U.S. Robotics If your dealer can't help you, contact U.S. modems can also be answered via fax or by Robotics Customer Support.
Page 129: Rapidcomm Voice Troubleshooting Tips
III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES plenty of packing material. Include your SRO aware of this problem and are working to number, name, and address on the shipping rectify the situation in upcoming versions of the label as well as inside the package. software.
Page 130: A Note To Users With Older Versions Of Rapidcomm On Their Systems
III: S B: T ECTION ROUBLESHOOTING AND NLINE ESOURCES A Note to User’s with Older Versions of RapidComm on Their Systems You must uninstall older versions of RapidComm or RapidComm Voice from your system before installing the most recent version (contained on the CD-ROM that came with your new 56K modem).
Page 131 C: G ECTION LOSSARY Cross references are printed in boldface. Cross answer mode references with items in the Command The mode used by your modem when Summary, found in the Technical Quick answering an incoming call from an originating Reference (Section D), are printed in italics. modem.
Page 132: Section C: Glossary
III: S C: G ECTION LOSSARY ASCII auto dial American Standard Code for Information A process where your modem dials a call for Interchange. A code used to represent letters, you. The dialing process is initiated by sending an ATDT (dial tone) or ATDP (dial pulse) numbers, and special characters such as $, !, command followed by the telephone number to and /.
Page 133: Bit Rate
III: S C: G ECTION LOSSARY bit rate byte Also referred to as transmission rate. The A group of binary digits stored and operated number of binary digits, or bits, transmitted per upon as a unit. In user documentation, the term second (bps).
Page 134 III: S C: G ECTION LOSSARY characters per second (CPS) cyclic redundancy checking (CRC) A data transfer rate generally estimated from An error-detection technique consisting of a test the bit rate and the character length. For performed on each block or frame of data by example, at 2400 bps, 8-bit characters with both sending and receiving modems.
Page 135 III: S C: G ECTION LOSSARY data compression table default A table containing values assigned for each Any setting assumed, at startup or reset, by the computer's software and attached devices. The character during a call under MNP5 data computer or software will use these settings compression.
Page 136 III: S C: G ECTION LOSSARY digital loopback duplex A test that checks the modem's RS-232 Indicates a communications channel capable of interface and the cable that connects the carrying signals in both directions. See half terminal or computer and the modem. The duplex, full duplex.
Page 137 III: S C: G ECTION LOSSARY fax mode full duplex The mode in which the faxmodem is capable of Signal will flow in both directions at the same time over one line. In microcomputer sending and receiving files in a facsimile communications, may refer to the suppression format.
Page 138 III: S C: G ECTION LOSSARY ITU-T local echo An international organization that defines A modem feature that enables the modem to standards for telegraphic and telephone display keyboard commands and transmitted equipment. For example, the Bell 212A standard data on the screen. See command En. for 1200-bps communication in North America is observed internationally as ITU-T V.22.
Page 139 III: S C: G ECTION LOSSARY nonvolatile memory (NVRAM) originate mode User-programmable random access memory The mode used by your modem when initiating whose data is retained when power is turned an outgoing call to a destination modem. The off. On the Sportster, it includes four stored transmit/receive frequencies are the reverse of phone numbers and the modem settings.
Page 140 III: S C: G ECTION LOSSARY protocol remote echo A system of rules and procedures governing A copy of the data received by the remote communications between two or more devices. system, returned to the sending system, and Protocols vary, but communicating devices must displayed on the screen.
Page 141 III: S C: G ECTION LOSSARY terminal A device whose keyboard and display are used The ITU-T standard specification that covers for sending and receiving data over a the initial handshaking process. communications link. Differs from a microcomputer or a mainframe in that it has V.17 fax little or no internal processing capabilities.
Page 142 III: S C: G ECTION LOSSARY V.22 bis V.32 An ITU-T standard for modem An ITU-T standard for modem communications at 2400 bps. The standard communications at 9600 bps and 4800 bps. V.32 includes an automatic link negotiation fallback to modems fall back to 4800 bps when line quality 1200 bps and compatibility with Bell 212A/V.22 is impaired.
Page 143 III: S C: G ECTION LOSSARY V.34+ XON/XOFF An enhancement to V.34 that enables data Standard ASCII control characters used to tell transfer rates as high as 33,600 bps. an intelligent device to stop/resume transmitting data. V.42 Ymodem An ITU-T standard for modem communications that defines a two-stage An error-checking protocol that can send process of detection and negotiation for LAPM...
Page 144: Section D: Technical Quick Reference
D: T ECTION ECHNICAL UICK EFERENCE This section includes information about: Front Panel Lights Command Summary Dip Switches S-Registers The Serial Interface (cable information)
Page 145: Front Panel Lights
III: S D: T ECTION ECHNICAL UICK EFERENCE Front Panel Lights (external modems) Symbol Meaning Status AA ..Auto Answer....Answer mode: ON when register S0 is set to 1 or higher (Auto Answer), and when answering a call; OFF when modem originates a call.
Page 146: Command Summary
III: S D: T ECTION ECHNICAL UICK EFERENCE Command Summary Type commands in either upper or lower case, not a combination. Use the Backspace key to delete errors. (You cannot delete the original AT command since it is not stored in the modem buffer.) If a command has numeric options and you don’t include a number, zero is assumed.
Page 147 III: S D: T ECTION ECHNICAL UICK EFERENCE Required command prefix, except Command Set with A/ and +++. Use alone to test for OK result code. Use in conjunction with D, S, or & commands (or just AT) U.S./ITU-T answer to display a basic command sequence.
Page 148 III: S D: T ECTION ECHNICAL UICK EFERENCE Dials the phone (Exclamation point) number string stored in Flashes the switch NVRAM at position n hook. (n = 0 3). Phone Delays for 125 ms. numbers are stored before proceeding with with the &Zn=s dial string.
Page 149 III: S D: T ECTION ECHNICAL UICK EFERENCE Sets online local echo of Four-digit product transmitted data ON/OFF. code Results of ROM Local echo ON. checksum Modem sends a copy Results of RAM of data it sends to the checksum remote system to your Product type screen.
Page 150 III: S D: T ECTION ECHNICAL UICK EFERENCE Speaker always OFF. Displays result codes Speaker ON until only in Originate CONNECT. mode. Speaker always ON. Sr.b=n Sets bit .b of register r to n Speaker ON after dial, (0/OFF or 1/ON). until CONNECT.
Page 151 III: S D: T ECTION ECHNICAL UICK EFERENCE Sets result code displayed. Default is X4. Xn Setting Result Codes 0/OK 1/CONNECT 2/RING 3/NO CARRIER 4/ERROR 5/CONNECT 1200 6/NO DIAL TONE 7/BUSY 8/NO ANSWER* 9/Reserved 10/CONNECT 2400 11/RINGING 13/CONNECT 9600 18/CONNECT 4800 20/CONNECT 7200 21/CONNECT 12000 25/CONNECT 14400...
Page 152 III: S D: T ECTION ECHNICAL UICK EFERENCE Xn (continued) Result Codes (cont.) 155/CONNECT 33600 180/CONNECT 33333 184/CONNECT 37333 188/CONNECT 41333 192/CONNECT 42666 196/CONNECT 44000 200/CONNECT 45333 204/CONNECT 46666 208/CONNECT 48000 212/CONNECT 49333 216/CONNECT 50666 220/CONNECT 52000 224/CONNECT 53333 228/CONNECT 54666 232/CONNECT 56000 236/CONNECT 57333 Adaptive Dialing...
Page 153 III: S D: T ECTION ECHNICAL UICK EFERENCE Resets modem to Selects power-on/reset factory default profile default configuration. 1 (&F1) Default is profile 0 Resets modem to setting in NVRAM factory default profile Default is profile 1 2 (&F2) setting in NVRAM &A Displays a list of Resets modem.
Page 154 III: S D: T ECTION ECHNICAL UICK EFERENCE LAPM/MNP/NONE &Dn Controls Data Terminal (error control) and Ready (DTR) operations. V42bis/MNP5 (data &D0 DTR override compression) &D1 DTR toggle causes online Command &Bn Manages modem’s serial mode port rate. &D2 Normal DTR &B0 Variable, follows operations...
Page 155 III: S D: T ECTION ECHNICAL UICK EFERENCE &Gn Sets Guard Tone. &H3 Hardware and software flow control &G0 No guard tone, U.S. and Canada &In Sets Receive Data (RD) &G1 550 Hz guard tone, software flow control (see some European also &Rn).
Page 156 III: S D: T ECTION ECHNICAL UICK EFERENCE &K2 Data compression &Un is greater than 0. See enabled &Un. &K3 MNP5 compression &N0 Variable rate disabled &N1 300 bps &N2 1200 bps &Mn Sets Error Control (ARQ) &N3 2400 bps for connections at 1200 bps &N4 4800 bps and higher.
Page 157 III: S D: T ECTION ECHNICAL UICK EFERENCE &N17 33,333 bps &P0 U.S./Canada ratio, &N18 37,333 bps 39%/61% &N19 41,333 bps &P1 U.K. ratio, 33%/67% &N20 42,666 bps &N21 44,000 bps &Rn Sets Receive Data (RD) &N22 45,333 bps hardware flow control, &N23 46,666 bps Request to Send (RTS) (see &N Continued...
Page 158 III: S D: T ECTION ECHNICAL UICK EFERENCE &Tn Begins test modes. &Un Sets floor connect speed when &Un is set greater &T0 Ends testing than 0. &Nn is the ceiling &T1 Analog Loopback connect speed. See &Nn. &T2 Reserved &T3 Local Digital &U0 Disabled...
Page 159 III: S D: T ECTION ECHNICAL UICK EFERENCE &U15 31,200 bps &Wn Writes current &U16 33,600 bps configuration to NVRAM &U17 33,333 bps templates. &U18 37,333 bps &W0 Modifies the NVRAM &U19 41,333 bps 0 template (Y0) &U20 42,666 bps &W1 Modifies the NVRAM &U21 44,000 bps 1 template (Y1)
Page 160 III: S D: T ECTION ECHNICAL UICK EFERENCE &Zn=L Writes last executed dial string to NVRAM at position n (n = 0 3). &Zn? Displays the phone number stored at position n (n = 0 &ZL? Displays the last executed dial string.
Page 161: Dip Switches (Modems With Dip Switches Only)
III: S D: T ECTION ECHNICAL UICK EFERENCE DIP Switches (Modems with DIP Switches Only) Note: If a DIP switch is on, it is down. If a DIP switch is off, it is up. Defaults are in italics. Factory Switch Setting Function Data Terminal Ready (DTR) Override OFF Normal DTR operations: computer must provide DTR signal for...
Page 162 III: S D: T ECTION ECHNICAL UICK EFERENCE Factory Switch Setting Function Carrier Detect (CD) Override OFF Modem sends CD signal when it connects with another modem, drops CD on disconnect ON CD always ON (Override) Power-on and ATZ Reset Software Defaults OFF Loads Y or Y1 configuration from user-defined nonvolatile memory (NVRAM) ON Loads &F0 Generic template from read only memory (ROM)
Page 163: S-Registers
III: S D: T ECTION ECHNICAL UICK EFERENCE S-Registers To change a setting, use the ATSr=n command, where r is the register and n is a decimal value from 0 255 (unless otherwise indicated). Register Default Function Sets the number of rings on which to answer in Auto Answer Mode. When set to 0, Auto Answer is disabled.
Page 164 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function Sets the number of seconds the modem waits before dialing. If Xn is set to X2 or X4, this is the time-out length if there isn' t a dial tone. Sets the number of seconds the modem waits for a carrier.
Page 165 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function S10 (cont.) A better alternative is to ask your phone company how to temporarily disable call waiting (usually *70W). For example: ATDT *70W phone number. Note: If you set S10 = 255, the modem will not hang up when carrier is lost. Dropping DTR hangs up the modem.
Page 166 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function S13 (cont.) Value Result At power on/reset, Auto Dial the number stored in NVRAM at position 0. Reserved Disable quick retrains. Disconnect on escape code. The 1.5K-byte non-ARQ buffer allows data transfer with Xmodem- and Ymodem-type file transfer protocols without using flow control.
Page 167 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function S15 (cont.) Value Result Disable MNP handshake. Disable MNP level 4. Disable MNP level 3. MNP incompatibility. Disable V.42 operation. Disable V.42 detect phase. Bit-mapped register setup. To set the register, see instructions for S13. Value Result Reserved...
Page 168 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function Sets the duration, in minutes, for the inactivity timer. The timer activates when there is no data activity on the phone line; at time-out the modem hangs up. S19 = 0 disables the timer.
Page 169 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function Bit-mapped register setup. To set the register, see instructions for S13. Value Result Enables ITU-T V.21 modulation at 300 bps for overseas calls; in V.21 mode, the modem answers both overseas and domestic (U.S.
Page 170 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function Eliminates the V.32 answer tones for a faster connection. Default item, all times are in tenths of seconds. Disables all connections except V.32 at 9600 bps. Sets the duration, in tenths of a second, of the V.21 answer mode fallback timer. Reserved Reserved Bit mapped register setup.
Page 171 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function Bit mapped register setup. To set the register, see the instructions for S13. Value Result Disable 2400 symbol rate. Disable 2743 symbol rate. Disable 2800 symbol rate. Disable 3000 symbol rate. Disable 3200 symbol rate.
Page 172 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function S34 (cont.) Value Result Disable TX level deviation. Disable Pre-emphasis. Disable Pre-coding. Reserved S36-S37 Reserved Sets an optional delay, in seconds, before a forced hang-up and clearing of the Transmit buffer when DTR drops during an ARQ call.
Page 173 III: S D: T ECTION ECHNICAL UICK EFERENCE Register Default Function S39-S40 Reserved Bit mapped register setup. To set registers, see instructions for S13. Value Result Distinctive ring enabled. Reserved...
Page 174: The Serial Interface
III: S D: T ECTION ECHNICAL UICK EFERENCE The Serial Interface The serial interface is a standard developed by the Electronic Industries Association (EIA). It defines the signals and voltages used when data is exchanged between a computer and a modem or serial printer. The entire standard covers many more functions than are used in most data communications applications.
Page 175: Serial Interface Pin Definitions
III: S D: T ECTION ECHNICAL UICK EFERENCE Serial Interface Pin Definitions Signal Source DB-25 DB-9 Circuit Function Computer/Modem — Chassis Ground Both Transmitted Data Computer Received Data Modem Request to Send Computer Clear to Send Modem Data Set Ready Modem Signal Ground Both...
Page 176: Section E: Regulatory Information
E: R ECTION EGULATORY NFORMATION received including interference that may cause Manufacturer’s Declaration of undesired operations. Conformity Part 68: U.S. Robotics This equipment complies with FCC Rules Part 7770 North Frontage Road 68. Located on the bottom of the modem is Skokie, Illinois 60077-2690 the FCC Registration Number and Ringer U.S.A.
Page 177: Caution To The User
III: S E: R ECTION EGULATORY NFORMATION Caution to the User determine the maximum REN for your calling The user is cautioned that any changes or area. modifications not expressly approved by the party responsible for compliance could void This equipment uses the following USOC the user’s authority to operate the equipment.
Page 178: Ul Listing/Cul Listing
III: S E: R ECTION EGULATORY NFORMATION UL Listing/CUL Listing If the modem is malfunctioning, it may affect This information technology equipment is UL- the telephone lines. In this case, disconnect Listed and CUL-Listed for use with UL-Listed the modem until the source of the difficulty is personal computers that have installation traced.
Page 179: Radio And Television Interference
III: S E: R ECTION EGULATORY NFORMATION other number for which charges exceed local provide reasonable protection against such or long-distance transmission charges.) interference in a residential installation. However, there is no guarantee that In order to program this information into your interference will not occur in a particular Sportster, refer to the RapidComm manual on installation.
Page 180: For Canadian Modem Users
III: S E: R ECTION EGULATORY NFORMATION If necessary, consult your dealer or an NOTICE: The Industry Canada (IC) label experienced radio/television technician for identifies certified equipment. This certification additional suggestions. You may find the means the equipment meets certain following booklet, prepared by the Federal telecommunications network protective, Communications Commission, helpful:...
Page 181 III: S E: R ECTION EGULATORY NFORMATION extension cord.) The customer should be water pipe system, if present, are connected aware that compliance with the above together. This precaution may be particularly conditions may not prevent degradation of important in rural areas. service in some situations.
Page 182 III: S E: R ECTION EGULATORY NFORMATION WARRANTY AND REPAIR SERVICE télécommunications. Le matériel doit également CENTER: être installé en suivant une méthode acceptée de raccordement. Dans certains cas, le réseau (Repair/service center name and address) interne de la campagnie associeé avec une (phone number) ligne individuelle peut être étendue en utilisant un connecteur conforme aux reglementations...
Page 183 III: S E: R ECTION EGULATORY NFORMATION La compagnie de télécommunications peut NOTICE: le Ringer Equivalence Number demander à l'utilisateur de débrancher un (REN) de chaque appareil donne une appareil à la suite de réparations ou de indication du nombre maximal de terminaux qui modifications effectuées par l'utilisateur, ou à...
Page 184: Limited Warranty
III: S E: R ECTION EGULATORY NFORMATION OR REPLACEMENT AS PROVIDED Limited Warranty UNDER THIS LIMITED WARRANTY U.S. Robotics Access Corp. warrants to IS THE EXCLUSIVE REMEDY OF THE the original end-user purchaser that this PURCHASER. THIS LIMITED product will be free from defects in WARRANTY IS IN LIEU OF ALL materials and workmanship for a period of OTHER WARRANTIES, EXPRESS OR...
Page 185 III: S E: R ECTION EGULATORY NFORMATION BENEFITS, LOSS OF DATA OR USE, To obtain service under this limited warranty, DAMAGE TO EQUIPMENT, AND contact the U.S. Robotics Technical Support CLAIMS AGAINST THE PURCHASER Department at 847-982-5151 or by mail at BY ANY THIRD PERSON, EVEN IF U.S.
Page 186: Index
INDEX auto dial, 132 Automatic Repeat reQuest (ARQ) light, 142 America Online, U.S. Robotics online support and, 127-128 American Standard Code for Information Interchange. See ASCII baud rate, 132 analog loopback, 131 binary digit, 132 analog phone lines, vs. digital, 22, 46, 71, 91 bit rate, 132 analog signals, 131 bits per second (bps), 132...
Page 187 Index characters per second (cps), 133 Cyclic Redundancy Checking (CRC), 121, low, errors and, 121 class 1 and 2.0 faxing standards, 133 clear to send (CS) light, 142 COM ports, 9-10 conflicts with IRQs, 117-118 data compression table, 133 and Plug and play installations, 41-42 data mode, 134 comdrivers, outdated, 122 data terminal (terminating) equipment (DTE),...
Page 188 Index DTE. See data terminal (terminating) equipment facsimile (fax), 135 duplex, 134 fax mode, 135 fax operations (FAX) light, 142 faxing and DOS, 127 EIA. See Electronic Industries Association with RapidComm Voice, 38-40, 63- Electronic Industries Association (EIA), 135 66, 85-87, 108-111 error control, 135 flow control, 116, 121, 135 disabling, 120...
Page 189 Index ITU-T. See International Telegraph and Telephone Consultative Committee half duplex, 135 hertz (Hz), 136 LAPM. See Link Access Procedure for Modems internal modems Link Access Procedure for Modems (LAPM), and comtest recommendations, 14-17 factory settings, changing, 17-19 local echo, 136 faxing with, 38-40, 63-66 hardware installation, 19-24, 43-47 and Plug and Play installation, 41-43...
Page 190 Index nonvolatile memory (NVRAM), 136 RAM (random access memory), 137 NVRAM. See nonvolatile memory random access memory. See RAM RapidComm Voice faxing with, 38-40, 63-66, 85-87, 108-111 installing, 25-37, 50-63, 72-84, 95- off/on hook, 137 online fallback/fall forward, 137 troubleshooting, 129 originate mode, 137 read only memory (ROM), 138 received data (RD) light, 142...
Page 191 Index troubleshooting, 117-122 RapidComm Voice, 129 s-registers, 159-169 TSR. See Terminate and Stay Resident send data (SD) light, 142 programs serial cable, 69-70, 89-90 serial number, modem, 19, 43 serial (COM) ports, 69-72, 89-92 serial transmission, 138 UART, 116 speakerphone, 5 U.S.
Page 192 Index V.17 fax transmissions, errors and, 122 x2 technology, 3-4 Xmodem, 140 xon/xoff, 140 Windows 3.x external modems and, 69-88 internal modems and, 9-40 Windows 95 Ymodem, 140 external modems and, 89-112 Ymodem G, 140 internal modems and, 41-66 World Wide Web (WWW), U.S. Robotics online support and, 127 Zmodem, 140...

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