Troubleshooting Tips - US Robotics USR9001 Quick Installation Manual

Status LEDs
The U.S. Robotics SureConnect ADSL Ethernet Modem contains three LEDs on
the front of the modem. The first from the left is the "PWR" LED, the second is
the data transfer "ENET" LED, and the third is the "ADSL" LED. The operational
status of the modem is indicated by the LED conditions listed below.
On Green
PWR
Off
On Green
Flashing
ENET
Green
Off
On Green
Flashing
ADSL
Green
Off

Troubleshooting Tips

None of the LEDs are illuminated when the ADSL modem is powered on.
Check the connection of the power adapter to the modem and to the wall
outlet. Confirm that you are using the power adapter that was included
with your U.S. Robotics ADSL Ethernet Modem package.
My computer failed the system qualification test.
The setup verifies that your computer has the minimum system require-
ments for several resources including hard drive space, RAM, operating
system level, and processor speed.
If any of these resources are under the required value, the Results screen
will identify which resources did not meet the requirement. In a case of a
resource being under the required value, update your computer to the
recommended resource level. Refer to you computer's documentation for
instructions on how to upgrade your system.
The Registration screen did not display.
The Registration screen will only display if a connection to the Internet has
been established. If your ISP gave you software to install, do so at this time.
Indicates that power is being received from the power
supply in the wall jack.
No power is detected or the modem is not
installed properly.
A physical connection between the modem and the com-
puter has been established and detected.
Data traffic is flowing.
A physical connection between the modem and the com-
puter has not been established.
Indicates that a DSL link has been established.
Indicates that a DSL link is being negotiated.
The DSL link has failed.
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