Common Macintosh Problems - Dell 2355 Mono Laser User Manual

Condition
Can't scan via Gimp
Front-end.
I encounter error "Unable to
open MFP port device file!"
when printing a document.

Common Macintosh Problems

Problems in the choose
r
Condition
The printer does not print a
document from Acrobat
Reader.
The document has printed,
but the print job has not
disappeared from the
spooler in Mac OS 10.3.2.
Some letters are not
displayed normally during
the cover page printing.
When printing a document
in Macintosh with Acrobat
Reader 6.0 or higher, colors
print incorrectly.
NOTE:
Refer to Mac OS User's Guide that came with your computer for further information on Mac OS error messages.
Suggested solutions
• Check if Gimp Front-end has "Xsane:Device dialog." on the "Acquire" menu. If not, you
should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in
package for Gimp on Linux distribution CD or Gimp home page. For the detail
information, refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
Avoid changing print job parameters (via SLPR utility, for example) while a print job is in
progress. Known versions of CUPS server break the print job whenever print options are
changed and then try to restart the job from the beginning. Since Linux MFP driver locks
MFP port while printing, the abrupt termination of the driver keeps the port locked and
therefore unavailable for subsequent print jobs. If this situation occurred, try to release the
MFP port.
Suggested solutions
Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the
Acrobat printing options.
Update your Mac OS to OS 10.3.3. or higher.
This problem is caused because Mac OS cannot create the font during the cover page
printing. English alphabet and numbers are displayed normally at the cover page.
The resolution setting in the printer driver may not be matched with the one in Acrobat
Reader.
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