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Dell 2355 Mono Laser User Manual

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Dell™ 2355dn Laser MFP
User's Guide

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  • Page 1 Dell™ 2355dn Laser MFP User’s Guide...
  • Page 2: Delltm 2355Dn Laser Mfp User's Guide

    For information on other documentation included with your printer, see "Finding Information". To order replacement toner cartridges or supplies from Dell: Double-click the Dell 2355dn Laser MFP Toner Reorder icon on your desktop. Visit Dell's website, or order Dell printer supplies by phone. http://www.dell.com/supplies...
  • Page 3 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 4: Finding Information

    CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians. • How to use my printer Quick Reference Guide Quick Reference Guide Dell 2355dn MFP Quick Reference Guide Quick Reference Guide Front Operator Panel Operator Panel Front...
  • Page 5 • Downloads - Drivers • Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 6: Table Of Contents

    Dell 2355dn Laser MFP Menu Functions........
  • Page 7 Dell Printer Configuration Web Tool ........
  • Page 8 Using the Dell Toner Management System ....... . . 66...
  • Page 9 Dell Tab ........
  • Page 10 Editing a Watermark..........120 Deleting a Watermark .
  • Page 11 Scanning Using Dell Scan Manager ........
  • Page 12 Deleting a Group Number ......... . . 169 Editing Group Numbers .
  • Page 13 Sending a Fax Automatically ........190 Sending a Fax Directly .
  • Page 14 Macintosh Installing Software for Macintosh........214 Install the printer driver .
  • Page 15 Maintenance Clearing the printer NVRAM ..........246 Backing up Data .
  • Page 16 Fax Problems ............290 Copying Problems.
  • Page 18: Unpacking Your Printer

    NOTE: Leave the printer in the box until you are ready to install it. In addition to the Dell 2355dn Laser MFP, ensure that you have the following items in the box. If there is a missing item, contact Dell:...
  • Page 19 c Quick Reference Guide may not be provided with your product depending on your country. NOTE: Use the telephone line cord supplied with your printer. If you choose to use a different cord, use an AWG #26 or lower gauge cord that is not more than 250 cm (98 inches) in length. NOTE: The power cord must be plugged into a grounded power socket.
  • Page 20 NOTE: To confirm the scanner is unlocked, open the scanner cover and ensure that the blue latch is in the unlocked ( ) position. If the latch is not in the unlocked position, reach under the operator panel and pull it forward. If the scan switch is locked, you cannot copy or scan. NOTE: When you are moving the printer or do not intend to use it for a long period of time, move the switch BACKWARD to the lock position, as shown.
  • Page 21: About Your Printer

    About Your Printer These are the main components of your printer. The following illustrations show the standard Dell 2355dn Laser MFP and an optional tray 2 attached: Front View document width DADF (Duplex Automatic document input tray guides Document Feeder) cover operator panel (See "Operator Panel...
  • Page 22: Rear View

    Rear View USB port rear door (open for face up output) power switch locking unit slot network port optional tray 2 cable connector telephone line socket (Line) power receptacle control board cover extension telephone socket (EXT) optional tray 2 cable If you want to connect the extension phone or answering machine, see "Making Connections".
  • Page 23: Operator Panel Button Functions

    Operator Panel Button Functions Status LED Fax keys Function keys Common keys Common Keys Press: Stop an operation at any time, or return to main menu. Reverts the current setting to the default values. Start a job. Function Keys Press: Deletes characters in the edit area.
  • Page 24: Understanding The Status Led

    Understanding the Status LED When the problem occurs, the Status LED indicates the machine's condition by the light color of it's action. Status Description • The machine is off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.
  • Page 25: Introducing The Home Screen

    Introducing the Home Screen Touchscreen The home screen on the control panel allows user-friendly operation of the machine. Once you press the home icon ( ) on the screen, it shows the home screen. • Copy: Enters the copy menu. •...
  • Page 26: Understanding The Keyboard

    Understanding the Keyboard You can enter alphabet characters, numbers, diacritical marks, or special symbols using the keyboard on the home screen. This keyboard is specially arranged like a normal keyboard for better usability to the user. Touch the input area where you need to enter alphabet characters, numbers, diacritical marks, or special symbols and the keyboard pops up on the screen.
  • Page 27: Using Shortcut Menu

    Using Shortcut Menu You can set the option which is frequently used on home screen. Creating Shortcut Menu Press Shortcut ( ) from the home screen. Press the left/right arrows to select the you want shortcut. Press the left/right arrows to select the feature you want. If you want to change shortcut name, press when the confirmation window appears and enter the new name using the keyboard.
  • Page 28: Internal Fonts

    Internal Fonts The Dell 2355dn Laser MFP Laser printer supports the PCL and PS fonts. If you want to see the PCL and PS font list, follow these steps: Printing the PCL Font list Press Setup Machine Setup from the home screen.
  • Page 29 200 mm 200 mm (7.8 inches) (7.8 inches) Place the machine on a flat, stable surface so that there is no incline greater than 2 mm (0.08 inch). Otherwise, printing quality may be affected. Unpack the machine and check all the enclosed items. Remove the tape holding the machine tightly.
  • Page 30: Installing The Toner Cartridge

    Installing the Toner Cartridge Open the front cover. CAUTION: To prevent damage, do not expose the toner cartridge to light for more than a few minutes. CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
  • Page 31 Close the front cover.
  • Page 32: Loading Paper

    Loading Paper Load up to 250 sheets of plain paper (75 g/m , 20lb) in the paper tray. NOTE: Set the paper type and size after loading paper into the paper tray. See "Setting the Paper Type" and "Setting the Paper Size" for the paper used in copying and faxing, or "Paper Tab" for computer printing.
  • Page 33 Slide in the paper length guide until it rests against the end of the paper stack. For paper smaller than Letter size, adjust the rear paper length guide so that it lightly touches the paper stack. Pinch the paper width guide, and move it towards the stack of paper until it touches the side of the stack.
  • Page 34 Flex the sheets back and forth to loosen them, and then fan them out. Do not fold or crease the print media. Align the edges on a level surface. Insert the paper stack into the paper tray with the side to be printed on facing down. Do not exceed the maximum stack height indicated by the paper limit marks on both the inside walls of the tray.
  • Page 35: Making Connections

    Set the paper type and size. For more information, see "Setting the Paper Type" and "Setting the Paper Size". Making Connections Connecting the Telephone Line RJ11 telephone line socket (Line) To the wall jack Plug one end of a telephone line cord into the RJ11 telephone line socket (FAX) and the other end into an active wall jack.
  • Page 36 Alternative setup of Fax connected to a wall socket and a external phone or Telephone answering device (TAD): If connecting a FAX using an answering machine or telephone answering device (TAD): Computer Telephone Answering Device NOTE: Set rings to answer to digit greater than the "Ring to Answer" setting for the telephone answering device (TAD).
  • Page 37 Telephone Answering Device NOTE: Set rings to answer to digit greater than the "Ring to Answer" setting for the telephone answering device (TAD). NOTE: For additional information, see "Using an Answering machine" or "Using a Computer Modem". NOTE: Phone adaptor not supplied for the United Kingdom. You are advised to buy from local suppliers.
  • Page 38: Connecting The Printer Cable

    "Connecting the printer to the Network". NOTE: USB cables are sold separately. Contact Dell to purchase a USB cable. NOTE: Connecting the printer to the USB port of the computer requires a certified USB cable. You will need to buy a USB 2.0-compliant cable that is about 3 m in length.
  • Page 39 Connect the other end of the cable to an available USB port on the computer, not the USB keyboard. Connecting the printer to the Network Ensure that the printer, computer, and any other attached devices are powered off and unplugged. Connect one end of a standard category 5 Unshielded Twisted Pair (UTP) network cable to a LAN drop or hub, and the other end to the Ethernet network port on the back of the printer.
  • Page 40: Powering On The Printer

    Powering On the Printer CAUTION: The fusing area at the rear part of the inside of your printer becomes hot once the printer is powered on. CAUTION: Be careful not to be burned when you access this area. CAUTION: Do not disassemble the printer when it is powered on. If you do, it may give you an electric shock.
  • Page 41: Dell 2355Dn Laser Mfp Menu Functions

    Test the fax line. See "Testing Fax line connection". Your printer returns to the Standby mode. Dell 2355dn Laser MFP Menu Functions The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by pressing touching them on the display screen.
  • Page 42: Printing The Printer Setting And Op-Panel Menu Setting

    Printing the Printer setting and Op-panel Menu setting NOTE: This will be helpful for the users to maneuver through the op-panel setting and tree in changing the defaults. Printing the Printer setting Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 43: Changing The Display Language

    Changing the Display Language To change the displayed language that the operator panel displays, follow these steps: Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Initial Setup. Press the up/down arrows to Language. Press the left/right arrows to select the language you want.
  • Page 44: Setting The Time And Date

    Setting the Time and Date The time and date are printed on all faxes. NOTE: It may be necessary to reset the correct time and date if loss of power to the printer occurs. To set the time and date: Press Setup Machine Setup from the home screen.
  • Page 45: Setting The Sound/Volume

    Setting the Sound/Volume You can set the volume for button sounds, notice alarms, and the sound that occurs during a fax job. Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Initial Setup. Press the up/down arrows to select Sound &...
  • Page 46: Scanner Lamp Power Save Mode

    Scanner Lamp Power Save Mode The scan lamp under the document glass automatically turns off when it is not in actual use after a preset period to reduce power consumption and extend the lamp life. The lamp automatically turns on and the warm-up cycle begins whenever any key is pressed or the DADF cover is opened or a document is detected in the DADF.
  • Page 47: Setting The Job Management

    Setting the Job Management Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select the job management and press Job Management. Set each option as you want. • Stored Jobs: Print jobs currently stored in the RAM disk. •...
  • Page 48: Ignoring Blank Pages

    Ignoring Blank Pages The printer detects the printing data from computer whether a page is empty or includes any data. To skip the blank pages at printing document, follow these steps: Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 49: Software Overview

    PS driver- PostScript Printer Description (PPD) file. You can use the PostScript driver to print documents. • Dell Scan Manager- enables you to scan a document on your printer and save it to a network-connected computer. • Linux driver- enables you to print and scan in a Linux environment.
  • Page 50: Dell Printer Configuration Web Tool

    Dell Printer Configuration Web Tool The Dell Printer Configuration Web Tool, also known as the printer Embedded Web Service, lets you monitor the status of your network printer without leaving your desk. You can also view and/or change the printer configuration settings, monitor the toner level, and order replacement toner cartridges by clicking on the Dell supplies link right from your Web browser.
  • Page 51: Printer Status

    Printer Status Get immediate feedback on printer supply status. When the toner is running low, click the toner supplies link on the first screen to order additional toner cartridges. Printer Settings Change the printer settings, view the printer settings status, and update the print server firmware.
  • Page 52: Email Settings

    Available Options for FAX Server Option Description Fax Server Fax Server When you select Enable, you are able to carry out fax server Menu settings. Default Scan Select the default scanning resolution. Resolution Default Select the file format of an attachment. Attachment Type Default [From:] Enter your email address.
  • Page 53 Available Options for Email Alert Option Description Email Alert IP Address or Host Sets the IP address or Host name. Setup Name Primary SMTP Sets the primary SMTP gateway. Gateway SMTP Port Specifies the SMTP port number. This must be 25 or between Number 5000 and 65535.
  • Page 54 Option Description Email Alert Email List 1 Sets acceptable e-mail addresses for the E-Mail Alert feature Setup up to 255 alphanumeric characters. Email List 2 Sets acceptable e-mail addresses for the E-Mail Alert feature up to 255 alphanumeric characters. Select Alerts for •...
  • Page 55 Available Options for LDAP Server Option Description LDAP Server LDAP Server and Specifies the LDAP server address in IP address format of Setup Port "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters. And specifies the LDAP server port number up to 15 alphanumeric characters.
  • Page 56: Copy Printer Settings

    Keep track of printing trends, such as paper usage and the types of jobs being printed. Set Password Dell Printer Configuration Web Tool (Embedded Web Service) can be locked by setting password. When any of the printer settings are changed using this tool, it will prompt for User name and Password.
  • Page 57: Installing Software In Microsoft ® Windows ® Operating System

    2003 Server 2008, ® ® 2008 R2, the system administrator should Windows Vista , Windows 7 and Windows Server install Dell software. Supported Operating Systems • Windows 2000 Professional or Advanced Server • Windows XP Home edition or Professional •...
  • Page 58: Installing Dell Software For Local Printing

    Installing Dell Software for Local Printing A local printer is a printer attached to your computer using a USB cable. If your printer is attached to a network instead of your computer, skip this step and go on to "Installing Dell Software for Network Printing".
  • Page 59 Select Typical Installation to install the software and the User’s Guide. If you select Custom Installation, select the components to be installed. You can also change the destination folder. Click Next. NOTE: If your printer is not connected to the computer, the following printer not founder windows will appear.
  • Page 60: Network Installation

    When the installation is complete, you may print a test page. Click Finish to complete the installation and close the wizard. You are now ready to print. Network Installation Assigning an IP Address Before using the printer on the network, you must set an IP address, subnet mask, and gateway for the printer.
  • Page 61: Installing Dell Software For Network Printing

    After assigning and verifying the TCP/IP settings, you are ready to install the Dell software on each network printer. You can install the Dell software on the network computers locally or remotely. NOTE: You need administrative access to install printer drivers on the network computers.
  • Page 62 If you want to install the drivers on this computer for network operation, select Local Installation, and then click Next. If you want to install the Dell software on remote computers or network servers on the same network, select Remote Installation. The domain administrator’s ID and password are required.
  • Page 63 If you do not see your printer in the list, click Refresh to refresh the list or click Add Printer to add your printer to the network. To add the printer to the network, enter the port name and an existing IP address for the printer. If you want to install the printer on a server, select the I am setting up this printer on a server check box.
  • Page 64 Select Custom Installation. Click Next. If you select Typical Installation, go to step 9. Select the components to be installed, and you can also change the destination folder. Click Next. When the printer installation is complete, you may print a test page. Click Finish to complete the installation and close the wizard.
  • Page 65 NOTE: For information about installing the wireless network interface card and configuring the network parameters, refer to Wireless Network Quick Install Guide.
  • Page 66: Uninstalling Software

    From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP Dell MFP Software Uninstall. Select the software you want to remove. Click Next. The selected driver and all of its components are removed from your computer.
  • Page 67: Using The Dell Toner Management System

    Using the Dell Toner Management System The Printer Status Monitor displays the status of the printer that is connected to the local network. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low alerts will for your printer.
  • Page 68: Printer Settings Utility

    Windows® Operating System". To open the Printer Settings Utility: From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP Printer Settings Utility. The Printer Settings Utility window opens. The Printer Settings Utility window provides several features; Directory (Phonebook, Address Book), Fax Setting, and Setting.
  • Page 69: The Directory Section

    The Directory Section Click the Phonebook or Address Book section and the Setting button to create and edit Phonebook or Emailbook entries. Phonebook entries Retrieve the Phonebook entries from the printer Allows you to edit a to the Printer Settings selected Phonebook Utility.
  • Page 70: The Fax Setting Section

    The Fax Setting Section Click each item under Fax Setting to setup the fax configuration. The printer setup contains the printer ID and printer fax number. You can select Printer Setup, Toll Save, and Default Output Options. Enter your printer ID. Enter your fax number.
  • Page 71: The Network(Ipv4) Section

    Dell 2355dn Laser MFP Firmware Update Utility. Download the latest firmware. Click http://support.dell.com. If your printer is connected with an USB cable, click USB Connected Printer. Or if your printer is connected with a network cable, click Network Connected Printer.
  • Page 72 Click Update Firmware.
  • Page 73: Set Ip Address Utility

    MAC address. From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP Set IP Address. Click in the SetIP window to open the TCP/IP configuration window. Enter the network card's MAC address, IP address, subnet mask, default gateway, and...
  • Page 74: Paper Handling

    Paper Handling Print Media Guidelines Storing Print Media Identifying Print Media Sources and Specifications Selecting an Output Location Loading Print Media in the Paper Tray Using the MPF (Multi purpose feeder) Setting the Paper Size Setting the Paper Type Setting the Paper Tray Tray Behavior...
  • Page 75: Print Media Guidelines

    Print Media Guidelines Print media is paper, card stock, transparencies, labels, and envelopes. Your printer provides high quality printing on a variety of print media. Selecting the appropriate print media for your printer helps you to avoid printing problems. This chapter provides information on how to help you make print media selections, how to care for the print media, and how to load it in the tray 1, optional tray 2, or MPF.
  • Page 76 Moisture Content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original wrapper until you are ready to use it. This limits the exposure of the paper to moisture changes that can degrade its performance. Grain Direction Grain refers to the alignment of the paper fibers in a sheet of paper.
  • Page 77 Unacceptable Paper The following papers are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer •...
  • Page 78 Selecting Preprinted Forms and Letterhead paper Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: • Use long grain papers for best results. • Use only forms and letterheads printed using an offset lithographic or engraved printing process.
  • Page 79 Printing on a Letterhead paper Check with the manufacturer or vendor to determine whether the preprinted letterhead paper that you have chosen is acceptable for laser printers. Page orientation is important when printing on a letterhead paper. Use the following table for help when loading a letterhead paper in the print media sources.
  • Page 80: Transparencies

    Selecting Prepunched Paper Prepunched paper brands can differ in the number and placement of holes and in manufacturing techniques. Use the following guidelines to select and use prepunched paper: • Test paper from several manufacturers before ordering and using large quantities of pre-punched paper.
  • Page 81 • To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers. • For best performance, use envelopes made from 75 g/m (20 lb bond) paper. You can use up to 90 g/m (24 lb bond) weight for the MPF as long as the cotton content is 25 percent or less.
  • Page 82: Labels

    NOTE: You can improve the printing quality of envelopes by pulling down the rear door to open and pushing the two blue pressure levers down. This instruction will be especially helpful for DL and C5 size envelopes. • A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes.
  • Page 83: Card Stock

    • Remove a 0.125 in. (3 mm) strip from the leading edge to prevent labels from peeling inside the printer. • Portrait orientation is preferred, especially when printing bar codes. • Do not use labels that have exposed adhesive. Card Stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality.
  • Page 84: Identifying Print Media Sources And Specifications

    Identifying Print Media Sources and Specifications The following tables provide information on standard and optional sources, including the print media sizes that you can select from the paper size menu and supported weights. NOTE: If you use a print media size not listed, select the next larger size. Media Input Capacity Paper Paper Tray (tray 1 and optional tray 2) MPF...
  • Page 85 Legend Dimensions Paper Tray (tray 1 Duplex printing and optional tray 2) Y- indicates Support Print Media Size JIS B5 7.17 x 10.1 in. (182 x 257 mm) ISO B5 6.93 x 9.84 in. (176 x 250 mm) Letter 8.5 x 11 in. (215.9 x 279.4 mm) Legal 8.5 x 14 in.
  • Page 86 Print Media Supported Print Media (Paper) Types Paper Tray (tray 1 and optional tray 2) Plain, Thin, Recycled, Letterhead Thick, Bond, Preprinted, Colored Card Stock Transparencies Labels Dual-web and Integrated Labels Envelopes Print Media Types and Weights Print Media Type Print Media Weight Tray 1 and Optional Tray 2 Paper...
  • Page 87 Print Media Type Print Media Weight Tray 1 and Optional Tray 2 Labels-maximum Paper 163 g/m (43 lb bond) Dual-web paper 163 g/m (43 lb bond) Polyester 163 g/m (43 lb bond) Vinyl 163 g/m (43 lb liner) Integrated Forms Pressure- 135-140 g/m sensitive area...
  • Page 88: Selecting An Output Location

    Selecting an Output Location The printer has two output locations; the output tray (face down) and the rear door (face up). Rear Door Output Tray To use the output tray, ensure that the rear door is closed. To use the rear door, open it. NOTE: If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear door.
  • Page 89: Printing To The Output Tray (Face Down)

    Printing to the Output Tray (Face down) The output tray collects printed paper face-down, in the correct order. The tray should be used for most print jobs. If necessary, expand the paper output extension to keep the print media from falling off the output tray.
  • Page 90: Loading Print Media In The Paper Tray

    Loading Print Media in the Paper Tray You can load approximately 250 sheets of plain paper in the tray 1 or the optional tray 2. If you purchased the optional tray 2, see "Installing an Optional Tray 2" for installing instructions. For faxing, you can use A4, letter or legal paper only.
  • Page 91: Using The Mpf (Multi Purpose Feeder)

    Using the MPF (Multi purpose feeder) Use the MPF to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray. Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized materials can be printed with this printer.
  • Page 92 Load the print material with the side to be printed on facing up Depending on the paper type you are using, keep the following loading method: • Envelopes: load them with the flap side down and with the stamp area on the top left side.
  • Page 93 After loading paper, set the paper type and size for the MPF. See "Setting the Paper Type" for copying and faxing or "Paper Tab" for Computer printing. NOTE: The settings made from the printer driver override the settings on the operator panel. CAUTION: Ensure that the rear door opens when you print on transparencies.
  • Page 94: Setting The Paper Size

    Setting the Paper Size After loading paper in the paper tray, you need to set the paper size from the operator panel. This setting will apply to Fax and Copy modes. For Computer printing, you need to select the paper type in the application program you use. Press Setup Machine Setup from the main screen.
  • Page 95: Setting The Paper Tray

    Setting the Paper Tray This feature allows you to select the tray and paper that you want to use for a printing job. Paper size and paper tray are adjusted here. Setting the Tray linking If tray 1 and tray 2 are filled with letter size paper, when tray1 is empty and this option is On, then the machine continues printing using the paper in tray 2.
  • Page 96: Setting The Paper Feeding Flow

    Setting the paper feeding flow Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Tray Behavior. Press the up/down arrows to select Configure MPF. Press the left/right arrows to select the paper tray you are using. •...
  • Page 97: Tray Behavior

    Tray Behavior Tray Linking Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The printer automatically links the trays; when one tray is not available for paper empty or mismatch, the printer will use the next available linked tray to feed print media for the printing.
  • Page 98: Mpf

    MPF can be configured to behave in Tray Mode or in Bypass Mode by setting the Configure MPF menu in the operator panel. Bypass Mode In this mode the printer pulls the paper from MPF first unless it is closed or empty. MPF gets the highest priority and pulls whatever media is present in the MPF.
  • Page 100: Printing

    Printing Printing a Document Printer Settings Printing Multiple Pages on One Sheet of the Paper Fitting Your Document to a Selected Paper Size Printing Posters Change Percentage of Your Document Printing Booklets Printing on Both Sides of Paper Using Watermarks Using Overlays...
  • Page 101: Printing A Document

    Your printer prints documents using the Printer Control Language (PCL) or PostScript (PS) printer driver. When you install the Dell software, your printer automatically installs the PCL printer driver. Installing the PS printer driver is optional. See "Installing Dell Software for Local Printing".
  • Page 102 Ensure that your printer is selected. Windows XP ▲ Select the printer driver that you want to use from the Print window. To take advantage of the printer features provided by your printer, click Preferences or Properties, depending on the program or operating system in the above window and go to step 5.
  • Page 103: Canceling A Print Job

    Canceling a Print Job There are two ways to cancel a print job: To stop a print job from the operator panel: Press Cancel ( ). Your printer finishes printing the page in progress and deletes the rest of the print job. Pressing the button cancels only the current job.
  • Page 104: Printer Settings

    For Windows Server 2008 R2, click Control Panel Hardware Devices and Printers. Point to the Dell 2355dn Laser MFP printer. Right-click on the printer icon and click Print Setup or click Properties. Change the settings on each tab and click OK.
  • Page 105: Basic Tab

    Basic Tab The Basic tab provides options for you to adjust how the document appears on the printed page. The Layout Options section includes advanced printing options, such as Multiple Pages Per Side Poster Printing ➊ The preview image ➋ shows the sample page with the settings you currently specified.
  • Page 106: Paper Tab

    Property Description ➋ Quality You can select the printing resolution by choosing from Best or Normal. The higher the setting, the sharper the clarity of printed characters and graphics. Higher settings may increase the time it takes to print a document. ➌...
  • Page 107 Property Description ➋ The Size option allows you to choose the size of paper loaded in the paper Size tray. If the required size is not listed in the Size box, click Edit..When the Custom Paper Size Setting window appears, set the paper size and click OK.
  • Page 108: Graphic Tab

    Graphic Tab Use the following graphic options to adjust the print quality for your specific printing needs. Click the Graphic tab to display the properties shown below. ➊ ➋...
  • Page 109 Property Description All Text Black ➊ Font / Text When the All Text Black option is checked, all text in your document is allowed to print solid black, regardless of the color it appears on the screen. When it is not checked, colored text is allowed to print in shades of gray. Advanced True Type Options determines what the driver tells the printer about how to image the text in your document.
  • Page 110 Property Description Selecting this option extends the life of your toner cartridge and reduces your ➋ Toner Save cost per page without a significant reduction in print quality. NOTE: You also change Toner Save in the Printer Settings Utility. This feature is available only when using the PostScript (PS) driver. ➌...
  • Page 111: Advanced Tab

    Advanced Tab Click the Advanced tab to access the following features: ➊ ➋ ➌ ❹ Property Description You can create a background image of text to print on each page of your ➊ Watermark document. See "Using Watermarks". This feature is available only when using the PostScript (PS) driver. ➋...
  • Page 112: Dell Tab

    Dell Tab Use the Dell tab to display the copyright notice and the version number of the driver. If you have an Internet browser, you can connect to the Internet by clicking the Dell Website icon.
  • Page 113: Using A Presets Setting

    Then a pop up window appears with information about that option's feature which is provided from the driver. If you want to search information via a keyword, click the Dell tab in the Printing Preferences window, and enter a keyword in the input line of the Help option.
  • Page 114: Printing Multiple Pages On One Sheet Of The Paper

    Printing Multiple Pages on One Sheet of the Paper You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up to 16 pages on one sheet.
  • Page 115: Change Percentage Of Your Document

    Click the Paper tab and select the paper source, size, and type. Click OK and print the document. Change Percentage of Your Document You can scale your print job on a page. When you change the print settings from your software application, access the printer properties.
  • Page 116: Fitting Your Document To A Selected Paper Size

    Fitting Your Document to a Selected Paper Size You can scale your print job to any selected paper size regardless of the original document size. This can be useful when you want to check fine details on a small document. When you change the print settings from your software application, access the printer properties.
  • Page 117: Printing Posters

    Printing Posters You can print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. When you change the print settings from your software application, access the printer properties.
  • Page 118: Printing Booklets

    Click the Paper tab and select the paper source, size, and type. Click OK and print the document. You can complete the poster by reconstructing the results. Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet.
  • Page 119: Printing On Both Sides Of Paper

    Printing on Both Sides of Paper Your printer prints on both sides of the paper automatically. Before printing, decide on which edge you will be binding your finished document. The binding options are: • Long Edge, which is the conventional layout used in book binding. •...
  • Page 120: Using Watermarks

    Click the Paper tab and select the paper source, size and type. Click OK and print the document. Your printer prints on both sides of the paper automatically. Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT”...
  • Page 121: Creating A Watermark

    Preview image Click OK and start printing. Creating a Watermark When you change the print settings from your software application, access the printer properties. Click the Advanced tab and click Edit... in the section. The Edit Watermarks Watermark window appears. Enter the text message you want to print in the Watermark Message box.
  • Page 122: Deleting A Watermark

    Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options. Click Update to save the changes. Click OK. Deleting a Watermark When you change the print settings from your software application, access the printer properties.
  • Page 123: Using Overlays

    Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper.
  • Page 124: Using A Page Overlay

    In the Edit Overlays window, click Create. In the Save As window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\FormOver). Click Save. You can see the name in the Overlay List. Click OK or Yes until you complete creating.
  • Page 125 Select the desired overlay from the Text drop-down list box. If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load window.
  • Page 126: Deleting A Page Overlay

    Deleting a Page Overlay You can delete page overlays that are no longer used. In the printer properties window, click the Advanced tab. Click Edit... in the section. Overlay Select the overlay you want to delete from the Overlay List box. Click Delete.
  • Page 128: Copying

    Copying Loading Paper for Copying Selecting the Paper Tray Preparing a Document Loading an Original Document Making Copies Setting Copy Options Using Special Copy Features Printing Copies on Both Sides of Paper Preparing a Document...
  • Page 129: Loading Paper For Copying

    Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, faxing, or copying. For further details, see "Loading Paper" for loading paper in the paper tray and "Using the MPF (Multi purpose feeder)" for loading paper in the multi purpose tray. Selecting the Paper Tray After loading the print media for copy output, you have to select the paper tray that you will use for the copy job.
  • Page 130: Loading An Original Document

    – Corner damage caused by excessive stapling/removal. • Remove all staples and paper clips before loading documents. • Ensure that any glue, ink or correction fluid on the paper is completely dry before loading documents. • Do not load documents containing different sizes or weights of paper. •...
  • Page 131 Adjust the document width guides to the correct document size. Ensure that the bottom of the document stack matches the paper size marked on the document input tray. For detailed guidelines for preparing an original document, see "Preparing a Document". To load the document in the document glass: Open the document cover.
  • Page 132: Making Copies

    For detailed guidelines for preparing an original document, see "Preparing a Document". Close the document cover. NOTE: If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open.
  • Page 133: Setting Copy Options

    Setting Copy Options The Manual Copy menus on the operator panel let you customize all the basic copy options; number of copies, copy size, contrast and image quality. Set the following options for the current copy job before pressing Start ( ) to make copies. NOTE: If you press AC while you set the copy options, all of the options you have set for the current copy job will be canceled and return to their default status.
  • Page 134: Contrast

    Contrast Adjust the contrast to make the copy lighter or darker than the original. Press Copy from the home screen. Press the Next ( ) button. Press the up/down arrows to select Contrast. Press the left/right arrows to select the contrast you want. Original Size You can set the size of a copied image, when you copy original documents from the documents glass or the DADF.
  • Page 135: Using Special Copy Features

    Using Special Copy Features NOTE: Some features may not be available depending on where you loaded the document, on the document glass or in the DADF. NOTE: The menu items of Collate Copy, 2 up, and 4 up may be available only when you loaded the document in the DADF.
  • Page 136: Eco Copying

    ECO Copying You can cut toner consumption and paper usage. To make the ECO copying: Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Copy from the home screen.
  • Page 137: Collate Copying

    If necessary, customize the copy settings including number of copies, contrast, original size, and original type. See "Setting Copy Options". Press to go to the upper menu. Press Start ( . (on the touch screen or the operator panel) NOTE: You can cancel the copy job at any time.
  • Page 138: Clone Copying

    Clone Copying This special copy mode can be applied when you load a document using only the document glass. If a document is detected on the DADF, the Clone copying feature does not work. NOTE: You cannot adjust the copy size using the Zoom menu while making a clone copy. To make the Clone copying: Place a single document face down on the document glass.
  • Page 139: Id Copying

    ID Copying When you copy using this feature, the printer prints one side on the upper half of the paper and the other side on the lower half without reducing the original. This feature is helpful for copying a small-sized document, such as a name card. If the original document is larger than the printable area, some portions may not be printed.
  • Page 140: 2-Up Or 4-Up Copying (N-Up)

    2-up or 4-up copying (N-up) The machine reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. This special copy mode can be applied when you load a document using only the DADF. NOTE: You cannot adjust the copy size using the Zoom menu for making a 2 Up or 4 Up copy.
  • Page 141: Changing The Default Settings

    • 1->2 Side Long Edge: Prints pages to be read like a book. • 1->2 Side Short Edge: Prints pages to be read by flipping through it like a note pad. • 2->1 Side Long Edge: Scans both sides of the originals and prints each of them on a separate sheet.
  • Page 142: Scanning

    Scanning Scanning Overview SmarThru Office Scanning Using Dell Scan Manager Scanning to a PC Application Scanning and Sending an Email Scanning and Sending to SMB Server Scanning and Sending to FTP Server Scanning and Sending Custom Email Scan to Fax Server...
  • Page 143: Scanning Overview

    The scanning methods are scan to email, scan to computer (local and network), and scan to USB. Use your Dell 2355dn Laser MFP to convert pictures and text into editable images on your computer. After you install the software from the Software and Documentation CD, you can...
  • Page 144: Using Smarthru Office

    The SmarThru Office appears. For more information about SmarThru Office, click SmarThru Office help SmarThru Office help. The SmarThru Office help window appears; you can view on screen help supplied on the SmarThru Office program. NOTE: Click the SmarThru Office icon in the tray area of the Windows taskbar to activate the SmarThru Office launcher.
  • Page 145 Scan Setting window opens. ➊ ➋ ➌ ➍ Property Description Allows you to select the scanner. ➊ Select Scanner Allows you to save settings frequently used for future use. Click New ➋ Select Profile Profile to save the setting. Allows you to customize settings for Scan Size and Paper Source. ➌...
  • Page 146 Select the file you want to print. Select the machine you want to use for printing. Click Print to start the job. Sending a File via Fax You can fax while working on SmarThru Office. Click the SmarThru Office icon in the tray area of the Windows taskbar to active the SmarThru Office launcher.
  • Page 147: Scanning Using Dell Scan Manager

    My Document folder. When the setup installation is completed, then you have installed the Dell Scan Manager on your computer already. This feature can be used via the local connection or the network connection.
  • Page 148 In the Set Scan Button window, select the scan setting option. • Scan Destination: You can change the add or delete application programs and file format. • Scan Property: You can change the saving destination, resolution, color, and scan size. Press OK after the setting is done.
  • Page 149: Scanning To A Pc Application

    NOTE: You can add more TWAIN-compliant software for scanning, such as Adobe Photoshop, from the Dell Scan Manager. See "Scanning Using Dell Scan Manager". If necessary, customize the scan settings including original size, scan color, scan format, duplex, and image quality by using Options.
  • Page 150: Scanning And Sending An Email

    Pictures Dell folder. NOTE: You can use Twain driver to scan quickly in Dell Scan Manager program. Scanning and Sending an Email Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass.
  • Page 151: Scanning And Sending To Smb Server

    Scanning and Sending to SMB Server Select the folder and share it with the machine in order to receive the scanned file. You need to set the SMB server setting from the Embedded Web Service before following the next steps. See "Setting up an SMB server".
  • Page 152: Scanning And Sending To Ftp Server

    Scanning and Sending to FTP Server Select the folder and share it with the machine in order to receive the scanned file. You need to set the FTP server setting from the Embedded Web Service before following the next steps. See "Setting up an FTP server"...
  • Page 153: Scanning And Sending Custom Email

    Scanning and Sending Custom Email Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Scan from the home screen. Press the left/right arrows to select Custom Email.
  • Page 154: Scan To Fax Server

    To use fax server features as scan to e-mail, you first need to configure the network settings. See "Dell Printer Configuration Web Tool" for network parameters. Press Scan from the home screen. Press the left/right arrows to select Fax Server.
  • Page 155: Scanning Using The Windows Image Acquisition (Wia) Driver

    Scanning Using the Windows Image Acquisition (WIA) Driver Your printer also supports the WIA driver for scanning images. WIA is one of the standard components provided by Microsoft Windows XP/Server 2003/Server 2008/Vista/7 and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver enables you to scan an image and easily manipulate those images without using additional software.
  • Page 156: Scanning To The Usb Memory

    Scanning to the USB Memory You can scan a document and save the scanned image on the USB memory. There are two ways of doing this: you can scan to the USB Memory using the default settings, or you can manually select your own settings.
  • Page 157: Scanning Using The Default Settings

    Scanning Using the Default Settings Insert the USB memory key into the USB memory port on your printer. NOTE: Insert the USB memory key as soon as the pop-up window appears. Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass.
  • Page 158: Changing The Scan Feature Settings

    Changing the Scan Feature Settings The following table shows the options you can select. Original Type Original Size Resolution Color Format Duplex Text, Letter, A4, 100, 200, Color, JPEG, BMP , TIFF, Off, Short Text & Photo, Executive, 300, 600 Gray, PDF, Single-TIFF, Edge, Long...
  • Page 159: Managing The Usb Memory

    Managing the USB Memory You can delete image files stored in the USB memory one by one or all at once by formatting the memory. Deleting an Image File To delete an image file that you scanned and saved on your USB memory stick. Insert the USB memory key into the USB memory port on your printer.
  • Page 160: Printing From The Usb Memory Key

    Printing from the USB Memory Key You can print files stored in the USB memory key. TIFF, BMP, JPEG, PDF, and PRN file formats are supported. NOTE: PDF files generated by this printer, and TIFF 6.0 files are available. Insert the USB memory key into the USB memory port on your printer. NOTE: Insert the USB memory key as soon as the pop-up window appears.
  • Page 161: Scan To Email Setup

    Scan to Email Setup To use e-mail features such as Scanning to E-mail and Fax Forward to E-mail addresses, you first need to configure the network settings and set up your e-mail account. See "Setting Up a Network-connected Printer" for network parameters. Setting up the Email Account Press Setup Machine Setup from the home screen.
  • Page 162: Scanning By A Network Connection

    Option Description Email Forward You can set the printer to forward all of the outgoing or incoming faxes to specified e-mail addresses. See "Fax Forward to E-mail addresses". Control Access You can protect the Email Setup feature with a passcode. a If you want to use the host name in SMTP server, you must set the DNS server first.
  • Page 163 Setting up an e-mail account To scan and send an image as an email attachment, you need to set up network parameters using Embedded Web Service. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
  • Page 164 Setting up an FTP server To use an FTP server, you need to set up parameters to access the FTP servers using Embedded Web Service. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
  • Page 165 Available Options for LDAP Server Option Description LDAP Server LDAP Server and Specifies the LDAP server address in IP address format of Setup Port "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters. And specifies the LDAP server port number up to 15 alphanumeric characters.
  • Page 166 Setting up an e-mail alert To configure detailed settings for email alert. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine. → Click Email Settings Email Alert Setup. Enter the item you want appears.
  • Page 167 Option Description Setup POP3 POP3 Server and Specifies the POP3 server address in IP address format of before SMTP Port "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters. And specifies the POP3 server port number up to 15 alphanumeric characters.
  • Page 168: Setting Up Address Book

    Setting up Address Book You can set up your Address Book with the email addresses that you use frequently. You can then easily and quickly enter email addresses by entering the name you have assigned in the Address Book. Registering local email numbers You can set up Address Book with the email addresses you use frequently via Embedded Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book.
  • Page 169: Group Numbers

    Press the up/down arrows to select Email/Fax List. Press Email List View List. Press Individual. To delete the selected address, press the mark next to the e-mail address you want to delete. To edit the e-mail address, press the name or e-mail address and edit the name or e-mail address using the keyboard.
  • Page 170: Deleting A Group Number

    Press Email List View List. Press Group. Press the button Add. Enter Name in the field with the pop up keyboard and select Speed Dial using the left/right arrows or keypad. Press the Group Members Email List. Select an entry using the up/down arrows from e-mail address list. Press until confirmation window appears.
  • Page 171: Printing Address Book

    To add the e-mail address, press the up/down arrows to select the e-mail address you wand add. To delete the e-mail address, press the mark next to the e-mail address you want to delete. Press the home icon ( ) to return to the Standby mode. Printing Address Book You can check your email address book list by printing it on the paper.
  • Page 172: Networking

    Networking About Sharing the Printer on a Network Setting Up the Locally Shared Printer Setting Up a Network-connected Printer...
  • Page 173: About Sharing The Printer On A Network

    Your printer has a built-in network interface. For details, see "Connecting the printer to the Network". Printing Across a Network Whether the printer is locally connected or network-connected, you need to install the Dell 2355dn Laser MFP software on each computer that prints documents using the printer. Setting Up the Locally Shared Printer You can connect the printer directly to a selected computer, which is called the “host...
  • Page 174 If you are using Windows Vista, you may be prompted to change the sharing options before you can continue. Press the Change Sharing Options button, and the press Continue on the next dialog box. For Windows 2000, check the Shared As box. For Windows XP/Server 2003/Server 2008/Vista/ 7 / Server 2008 R2, check the Share this printer box.
  • Page 175 Install the Shared Printer on Client Computers Point and Print This method is the best use of system resources. The print server handles driver modifications and print job processing. This lets network clients return to their programs much faster. If you use the Point and Print method, a subset of driver information is copied from the print server to the client computer.
  • Page 176 For example: \\<print server host name>\<shared printer name> The print server host name is the name of the print server computer that identifies it to the network. The shared printer name is the name assigned during the print server installation process. Click OK.
  • Page 177: Setting Up A Network-Connected Printer

    Setting Up a Network-connected Printer You must set up the network protocols on the printer to use it as your network printer. Protocols can be set up by the following two methods: 1 Via Network Administration Programs You can configure your printer’s print server settings and manage it via the following programs: Set IP Address Utility: A utility program allowing you to find your network printer and •...
  • Page 178 Item Requirements Network Protocols TCP/IPv4, IPv6 (DHCP , DNS, 9100, LPR, SNMP , HTTP , IPSec), EtherTalk, Novell NetWare NDPS services via TCP/IP & IPP on 5.x, 6.x, DHCP , BOOTP , SLP , SSDP , Bonjour (Rendezvous), DDNS, WINS, TCP (Port 2000), LPR (Port 515), Raw (Port 9100), SNMPv1/2/3, HTTP , Telnet, SMTP (E-mail Notification) Dynamic Addressing Server DHCP , BOOTP...
  • Page 179 Configuring TCP/IP • Static Addressing: TCP/IP address is assigned manually by the system administrator. • Dynamic Addressing BOOTP/DHCP (default): TCP/IP address is assigned automatically by a DHCP or BOOTP server on your network. NOTE: Only the system administrator can set the IP address forTCP/IP (IPv6). Setting TCP/IP To enter the TCP/IP setting from your printer’s operator panel, take the following steps: Press Setup...
  • Page 180 Dynamic Addressing (BOOTP/DHCP) To assign the TCP/IP address automatically using a DHCP or BOOTP server on your network. Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Network Setup. Press the up/down arrows to select TCP/IP (IPv4).
  • Page 182: Faxing

    Faxing Setting the Printer ID Setting the Time and Date Setting Daylight Savings Time Changing the Clock Mode Setting Sounds Toll Save Mode Setting up the Fax System Sending a Fax Receiving a Fax Automatic Dialing Other Ways to Fax Additional Features Fax Data Back-up...
  • Page 183: Setting The Printer Id

    Setting the Printer ID In most countries, you are required by law to indicate your fax number on any fax you send. The printer ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your printer. Press Setup Machine Setup from the home screen.
  • Page 184: Setting Daylight Savings Time

    Setting Daylight Savings Time If your country switches to Daylight Savings Time each year, use this procedure to automatically switch to Daylight Savings Time and to Standard time. Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 185: Setting Sounds

    Setting Sounds Speaker, Ringer, Dial Tone, Fault, Conflict, and Selection Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Initial Setup. Press the up/down arrows to select Sound & Volume. Press the up/down arrows to select the appropriate option you want.
  • Page 186: Setting Up The Fax System

    Press the home icon ( ) to return to the Standby mode. Once Toll Save mode is activated, your printer stores all of the documents to be faxed into its memory and sends them at the programmed time. To turn Toll Save mode off, follow steps 1 and 5 in "Toll Save Mode" and then press the left/right arrows until Off displays.
  • Page 187 Option Description Receive Mode You can select the default fax receiving mode. • Fax mode (automatic receive mode): The printer answers an incoming call and automatically goes into receive mode. The number of rings before the printer answers can be set in the Ring to Answer option. If the user memory is full, the printer can no longer receive any incoming fax.
  • Page 188: Testing Fax Line Connection

    Option Description Discard Size When receiving a document as long as or longer than the paper installed in your printer, you can set the printer to discard any excess at the bottom of the If the received page is outside the margin you set, page.
  • Page 189: Sending A Fax

    Sending a Fax Adjusting the Document Contrast Use the Contrast setting to fax your documents lighter or darker. Press Fax from the home screen. Press the Options or Next ( ) button. Press the up/down arrows to select Contrast. Press the left/right arrows to select the contrast mode you want. •...
  • Page 190: Sending A Fax Manually

    Sending a Fax Manually Load the document(s) face up with top edge in first into the DADF (Duplex Automatic Document Feeder). Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Fax Manual Send from the home screen.
  • Page 191: Sending A Fax Automatically

    Sending a Fax Automatically You need to set fax phone number from the Setup Machine Setup Next ( Default Setting Fax Default Auto Send before following the next steps. Load the document(s) face up with top edge in first into the DADF (Duplex Automatic Document Feeder).
  • Page 192: Sending A Fax Directly

    Sending a Fax Directly Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Fax from the home screen. Press the left/right arrows to select On Hook Dial.
  • Page 193: Automatic Redialing

    When the printer establishes contact with the receiving machine, it dials the number and sends the fax. Receiving a Fax NOTE: The Dell 2355dn Laser MFP can print mono faxes only. If a color formatted fax is received, the data will be automatically changed to mono fax. About Receiving Modes NOTE: To use the Ans/Fax mode, attach an answering machine to the extension telephone socket ) on the back of your printer.
  • Page 194: Loading Paper For Receiving Faxes

    Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except that faxes can only be printed on Letter-, A4-, or Legal-sized paper. For details about loading paper, see "Loading Paper". For details about setting the paper type and size in the tray, see "Setting the Paper Type"...
  • Page 195: Receiving Faxes Using The Drpd Mode

    The printer receives the document. Press the buttons slowly in sequence. If you still hear the fax tone from the remote printer, try pressing *9* once again. *9* is the remote receive code preset at the factory. The first and the last asterisks are fixed, but you can change the middle number to whatever you choose.
  • Page 196: Receiving Faxes In The Memory

    When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To receive faxes in the DRPD mode, you need to set the menu to DRPD; see "Available Fax Defaults Options". NOTE: DRPD must be set up again if you re-assign your fax number, or connect the printer to another telephone line.
  • Page 197 Editing Speed Dial Numbers You can edit a specific speed dial number. Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Email/Fax List. Press Fax List View List. Press Individual. Press the up/down arrows to select the speed dial number you want to edit.
  • Page 198: Group Dialing

    Press the up/down arrows to select the speed dial number you want. Press the button Search. Searches the fax number which currently stored in Individual phonebook. When the keyboard pops up, enter name. Press Start ( . (on the touch screen or the operator panel) When the document is loaded on the document glass, the display asks if you want to send another page.
  • Page 199 Editing Group Dial Numbers You can delete a specific speed dial number from a selected group or add a new number to the selected group. Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Email/Fax List. Press Fax List View List Press Group.
  • Page 200 If necessary, adjust the document contrast and resolution to suit your fax needs. See "Adjusting the Document Contrast" or "Adjusting the Document Resolution" Press the Next ( ) button. Press the up/down arrows to select the group dial number you want. Press the button Search.
  • Page 201: Searching For A Number In The Memory

    Searching for a Number in the Memory There are various ways to search for a number in the memory. You can either scan from A to Z and Z to A sequentially, or you can search using the first letter of the name associated with the number.
  • Page 202: Printing A Phonebook List

    The pop-up keyboard appears. Press the letter you want to search for. A name beginning with the letter displays. Printing a Phonebook List You can check your automatic dial setting by printing a Phonebook list. Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 203: Sending A Priority Fax

    Press the Direct Input and enter the remote fax phone number using the keyboard. Press the Fax List and select speed dial you want. If necessary, adjust the document contrast and resolution to suit your fax needs. See "Adjusting the Document Contrast" or "Adjusting the Document Resolution" Press Start ( .
  • Page 204: Adding Documents To A Scheduled Fax

    Press the Direct Input and enter the remote fax phone number using the keyboard. Press the Fax List and select speed dial you want. If necessary, adjust the document contrast and resolution to suit your fax needs. See "Adjusting the Document Contrast" or "Adjusting the Document Resolution" Press Start ( (on the touch screen or the operator panel) When the document is loaded on the document glass, the display asks if you want to...
  • Page 205: Fax Forward To E-Mail Addresses

    Press the Next ( ) button. Press the up/down arrows until you see the fax job you want to cancel. Press the mark next to the fax job you want to cancel. Press when the confirmation window appears. The selected job is canceled. Fax Forward to E-mail addresses You can set the printer to forward all outgoing or incoming faxes to the e-mail addresses.
  • Page 206: Additional Features

    Additional Features Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on the secure fax mode using the Secure Receive option to restrict printing out received faxes when the printer is unattended. In the secure fax mode, all incoming faxes may go into memory.
  • Page 207: Printing Reports

    Enter the four-digit passcode and press OK. The mode is deactivated and the printer prints all of the faxes which have been stored in memory. Press Close when the confirmation window appears. Press the home icon ( ) to return to the Standby mode. Printing Reports The following reports are available: Printer Settings Report...
  • Page 208 Junk Fax List Report This list shows up to 10 fax numbers specified as junk fax numbers by using the Junk Fax Setup menu; see "Advanced Fax Setting Options". When the Junk Fax Setup feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote machine’s ID.
  • Page 209: Using Advanced Fax Settings

    • Demo Page: Demo page • PCL Font List: PCL Font list • PS Font List: PS Font list The selected information prints out. Using Advanced Fax Settings Your printer has various user-selectable setting options for sending or receiving faxes. These options are preset at the factory, but you may need to change them.
  • Page 210 Option Description Toll Save You can set your printer to store your faxes in memory and to send them at the specified toll-saving time. For details about sending toll save faxes, see "Toll Save Mode". Select Off to turn this feature off. Select On to turn this feature on.
  • Page 211 Line Telephone Answering Device Line Phone Dell 2355dn Laser MFP Figure 1 You can connect a telephone answering device (TAD) directly to the back of your printer as shown in Figure 1. Set your printer to Ans/Fax mode and set the Ring to Answer to a digit greater than the Rings to Answer setting for the TAD.
  • Page 212: Fax Data Back-Up

    Fax Data Back-up The Dell 2355dn Laser MFP has 4 MB (Approx. 200 pages at ITU-T #1 Chart) back-up memory. If there are no paper or no toner left during the fax receiving, the received fax data cannot be printed.
  • Page 214 Macintosh Installing Software for Macintosh Setting Up the Printer Printing Scanning...
  • Page 215: Installing Software For Macintosh

    Your printer supports Macintosh systems with a built-in USB interface or 10/100 Base-TX network interface card. When you print a file from a Macintosh computer, you can use the PostScript driver by installing the PPD file. Installing Software for Macintosh The Software and Documentation CD that came with your printer provides you with the PPD file that allows you to use the PostScript driver, for printing on a Macintosh computer.
  • Page 216: Uninstall The Printer Driver

    UnInstall the printer driver Insert the Software and Documentation CD which came with your printer into the CD-ROM drive. Double-click CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder. Double-click the MAC_Printer folder. Double-click the Printer Driver Uninstaller icon. Enter the password and click OK.
  • Page 217: Setting Up The Printer

    For MAC OS 10.3, if Auto Select does not work properly, select Dell in Printer Model and your printer name in Model Name. For MAC OS 10.4, if Auto Select does not work properly, select Dell in Print Using and your printer name in Model.
  • Page 218: For A Usb-Connected Macintosh

    For MAC OS 10.3, if Auto Select does not work properly, select Dell in Printer Model and your printer name in Model Name. For MAC OS 10.4, if Auto Select does not work properly, select Dell in Print Using and your printer name in Model.
  • Page 219: Printing

    Printing Printing a Document When you print with a Macintosh, you need to check the printer software setting in each application you use. Follow these steps to print from a Macintosh. Open a Macintosh application and select the file you want to print. Open the File menu and click Page Setup (Document Setup in some applications).
  • Page 220: Printing Multiple Pages On One Sheet Of Paper

    Layout Setting The Layout tab provides options to adjust how the document appears on the printed page. You can print multiple pages on one sheet of paper. Select Layout from the Presets drop-down list to access the following features. For details, see "Printing Multiple Pages on One Sheet of the Paper"...
  • Page 221: Duplex Printing

    Select the number of pages you want to print on one sheet of paper on the Pages per Sheet drop-down list. Select the page order from the Layout Direction option. To print a border around each page on the sheet, select the option you want from the Border drop-down list.
  • Page 222 Printer Features Setting The Printer Features tab provides options for selecting the paper type and adjusting print quality. Select Printer Features from the drop-down list to access the following features: ▲ Mac OS 10.4 Reverse Duplex Printing Allows you to select general print order compare to duplex print order. Fit to Page This printer feature allows you to scale your print job to any selected paper size regardless of the digital document size.
  • Page 223: Scanning

    Scanning You can scan documents using Image Capture. Macintosh OS offers Image Capture. Ensure that your machine and computer are turned on and properly connected to each other. Load the document(s) face up into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document".
  • Page 224: Linux

    Linux Getting Started Installing the MFP Driver Using the Unified Driver Configurator Configuring Printer Properties Printing a Document Scanning a Document...
  • Page 225: Getting Started

    Software and Documentation using your printer with a Linux computer. Dell's MFP driver package contains printer and scanner drivers, providing the ability to print documents and scan images. The package also delivers powerful applications for configuring your printer and further processing of the scanned documents.
  • Page 226: Installing The Mfp Driver

    NOTE: It is also necessary to claim swap partition of 300 MB or larger for working with large scanned images. NOTE: The Linux scanner driver supports the optical resolution at maximum. Software • Linux Kernel 2.4 or higher • Glibc 2.2 or higher •...
  • Page 227 Installation is started. When the installation is almost complete, the Add printer wizard appears automatically. Click Next. If you connect your printer using the USB cable, the following window appears. Select your printer from the drop-down list and click Next.
  • Page 228 If you connect your printer using the network cable, the following window appears. Check the Network printer, and select your printer from the drop-down list. Click Next.
  • Page 229 If you connect your printer using the USB cable, you should choose a port you will use with your printer. After choosing the port, click Next. If you connect your printer using the network cable, skip to the next step. Select the driver and click Next.
  • Page 230 Enter your printer’s name, location, description and click Next. Click Finish to complete installation.
  • Page 231 The installation program has added the Unified Driver Configurator desktop icon and Dell MFP group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is available through your system menu or can otherwise be called from the driver package windows applications, such as Unified Driver Configurator or Image Editor.
  • Page 232: Uninstalling The Mfp Driver

    Uninstalling the MFP Driver When the Administrator Login window appears, type in root in the Login field and enter the system password. NOTE: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator.
  • Page 233: Using The Unified Driver Configurator

    Opening the Unified driver Configurator Double-click Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Dell MFP and then Unified Driver Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.
  • Page 234: Printers Configuration

    Printers Configuration Printers configuration has the two tabs; Printers and Classes. Printers Tab You can see the current system’s printer configuration by clicking on the printer icon button on the left side of the Unified Driver Configurator window. Switches to Printer configuration.
  • Page 235 Classes Tab The Classes tab shows a list of available printer classes. Shows all of the printer classes. Shows the status of the class and the number of printers in the class. • Refresh: Renews the classes list. • Add Class...: Allows you to add a new printer class. •...
  • Page 236: Scanners Configuration

    Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Dell MFP devices, change device properties, and scan images. Switches to Scanners configuration. Shows all of the installed scanners. Shows the vendor, model name and type of your scanner.
  • Page 237: Mfp Ports Configuration

    “consumer” applications to these devices via the single I/O port. The Dell MFP driver package provides an appropriate port sharing mechanism that is used by Dell printer and scanner drivers. The drivers address their devices via so-called MFP ports. The current status of any MFP port can be viewed via the MFP Ports Configuration.
  • Page 238: Configuring Printer Properties

    Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your printer on the available printers list and click Properties. The Printer Properties window opens.
  • Page 239: Printing A Document

    Printing a Document Printing from Applications There are a lot of Linux applications that you are allowed to print from using Common UNIX Printing System (CUPS). You can print on your machine from any such application. From the application you are using, select Print from the File menu. Select Print directly using lpr.
  • Page 240 The following four tabs display at the top of the window. • General: allows you to change the paper size, the paper type, and the orientation of the documents, enables the duplex feature, adds start and end banners, and changes the number of pages per sheet.
  • Page 241: Printing Files

    Printing Files You can print many different types of files on the Dell MFP device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that. But the drivers package replaces the standard lpr tool by a much more user-friendly LPR GUI program.
  • Page 242 When you have only one MFP device and it is connected to the computer and turned on, your scanner appears on the list and is automatically selected. If you have two or more scanners attached to your computer, you can select any scanner to work at any time.
  • Page 243 If you want to use one of the preset scan option settings, select from the Job Type drop-down list. For details about the preset Job Type settings, see "Adding Job Type Settings". You can restore the default setting for the scan options by clicking Default. When you have finished, click Scan to start scanning.
  • Page 244: Using The Image Editor

    Click OK. Your setting is added to the Saved Settings drop-down list. To save a Job Type setting for the next scan job: Select the setting you want to use from the Job Type drop-down list. Click Save. The next time you open the Scanner Properties window, the saved setting is automatically selected for the scan job.
  • Page 245 You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action. Restores the action you canceled. Zooms the image out. Zooms the image in. Allows you to scroll through the image. Crops the selected image area. Allows you to scale the image size;...
  • Page 246 Maintenance Clearing the printer NVRAM Backing up Data Cleaning Your Printer Maintaining the Toner Cartridge Replacement Parts Ordering Supplies...
  • Page 247: Clearing The Printer Nvram

    Clearing the printer NVRAM CAUTION: Before clearing the memory, make sure that all fax jobs have been completed, or you will lose those jobs. You can selectively clear information stored in your printer’s memory. Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 248: Backing Up Data

    Backing up Data Date in the printer's memory can be accidentally erased due to power failure or storage failure. Backup helps you protect your Email/Fax List entries and the system settings by storing them as backup files on a USB memory key. NOTE: In case of the phonebook, you can save the phonebook in csv file format.
  • Page 249: Cleaning Your Printer

    Cleaning Your Printer To maintain the print quality, follow the cleaning procedures below, each time the toner cartridge is replaced or if print quality problems occur. NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside the printer.
  • Page 250 With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. CAUTION: Do not touch the transfer roller inside the printer. Oil from your fingers may cause print quality problems. transfer roller Locate the long strip of glass Laser Scanning Unit (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black.
  • Page 251 Reinsert the toner cartridge and close the front cover. Plug in the power cord and power the printer on.
  • Page 252: Cleaning The Scanner

    Cleaning the scanner Keeping the scanner and DADF glass clean ensure the highest quality copies, scans, and sent faxes. Dell recommends cleaning the scanner at the start of each day and during the day, as needed. NOTE: If there are lines present on copied or faxed documents, check your scanner and DADF glass for any particles.
  • Page 253: Maintaining The Toner Cartridge

    Maintaining the Toner Cartridge Storing the Toner Cartridge Store the toner cartridge in the original packaging until you are ready to install it. Do not store the toner cartridge in: • Temperatures greater than 40° C (104° F) • An environment with extreme changes in humidity or temperature •...
  • Page 254 Thoroughly shake the cartridge from side-to-side 5 or 6 times to distribute the toner evenly inside the cartridge. NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water. Hot water sets toner into fabric. CAUTION: Do not touch the green underside of the toner cartridge.
  • Page 255: Replacing The Toner Cartridge

    Order an extra toner cartridge so you will have it on hand when the current cartridge no longer prints satisfactorily. See "Ordering Supplies" to order toner cartridges. CAUTION: For best results, use Dell toner cartridge. Print quality and printer reliability are not guaranteed if you do not use Dell supplies. To replace the toner cartridge: Open the front cover.
  • Page 256 Remove the new toner cartridge from its bag. Remove the packing tape and thoroughly shake the cartridge from side-to-side to distribute the toner. Save the box and the cover for shipping. NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water.
  • Page 257: Cleaning The Drum

    Tray rubber pad Approx. 100,000 pages Pickup roller Approx. 150,000 pages To purchase replacement parts, contact your Dell dealer or the retailer where you bought your printer. We strongly recommend that these items be installed by a trained service professional.
  • Page 258: Ordering Supplies

    Ordering Supplies You can order supplies using the Dell Toner Management System or the Dell Printer Configuration Web Tool. If your printer is connected to a network, type your printer’s IP address in your Web browser and click the toner supplies link.
  • Page 259 NOTE: Refer to the following table to order toner cartridges. Toner cartridge Part number Dell Standard Capacity Toner Cartridge (3,000 pages CR963 Dell High Capacity Toner Cartridge (10,000 pages YTVTC a ISO standard page coverage in accordance with ISO/IEC 19752 testing methodology.
  • Page 260: Troubleshooting

    Troubleshooting Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems...
  • Page 261: Clearing Jams In The Dadf

    Clearing Jams in the DADF When a document jams while it passes through the DADF, a warning message appears on the display. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. Remove the remaining documents from the DADF. If the document is jammed in the paper feed area: Open the DADF cover.
  • Page 262 Open the DADF cover. Open the document input tray upwards and pull the document gently out of the DADF. Remove the document by gently pulling it out.
  • Page 263 Close the DADF cover and the document input tray. Then load the documents back into the DADF. If the document is jammed in the duplex path: Open the DADF cover. Open the DADF inner cover.
  • Page 264 Remove the document by gently pulling it out. Close the DADF inner cover and the DADF cover. Then load the documents back into the DADF. If you cannot see the paper or cannot pull the jammed paper out, open the document cover.
  • Page 265: Clearing Jams In The Paper Tray

    Close the document cover. Then load the documents back into the DADF. Clearing Jams in the Paper Tray When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam. Operator Panel Message Location of Jam Go to...
  • Page 266: Paper Feed Jam (Tray 1)

    Paper Feed Jam (tray 1) Open and close the front cover. The jammed paper automatically exits the printer. If the paper does not exit, go to the next step. Pull the paper tray open. Remove the paper by gently pulling it straight out.
  • Page 267: Paper Feed Jam (Optional Tray 2)

    If you cannot see the paper or the paper does not move when pulled, check the fuser area. For more information, see "Fuser Area Jam". Insert the paper tray into the printer until it snaps into place. Printing automatically resumes. Paper Feed Jam (optional tray 2) Pull the optional tray 2 open.
  • Page 268 If you cannot see the paper in this area or the paper does not move when pulled, go to the next step. Pull the tray 1 half way out. Pull the paper straight up and out. Insert the trays back into the printer. Printing automatically resumes.
  • Page 269: Mpf Jam

    MPF Jam If the paper is not feeding properly, pull the paper out of the printer. Open and close the front cover to resume printing. Fuser Area Jam NOTICE: The fuser area is hot. Take care when removing paper from the printer. Open the front cover and lightly pull the toner cartridge straight out.
  • Page 270: Paper Exit Jam

    Replace the toner cartridge and close the front cover. Printing automatically resumes. Paper Exit Jam Open and close the front cover. The jammed paper automatically exits the printer. If the paper does not exit, go to the next step. Gently pull the paper out of the output tray.
  • Page 271 If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear door. If you see the jammed paper, push the two blue pressure levers down and remove the paper. Skip to step 9. If you do not see the paper, go to the next step.
  • Page 272 Unfold the duplex guide fully. While pushing the fuser lever to the right, open the fuser door. NOTE: Ensure that to unfold the duplex guide before opening the fuser door or you may damage the fuser door.
  • Page 273 Pull the jammed paper out. If the jammed paper does not move when you pull, push the two blue pressure levers up to loosen the paper, and then remove it. Return the fuser door, and duplex guide to their original position. Close the rear door.
  • Page 274: Duplex Jam

    Duplex Jam Duplex Jam 0 Pull the duplex unit out of the printer. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.
  • Page 275 Push the duplex unit to the printer. Open and close the front cover. Printing automatically resumes. CAUTION: If you do not push the duplex unit correctly, paper jam may occur. Duplex Jam 1 Open the rear door. Unfold the duplex guide fully. Pull the jammed paper out.
  • Page 276: Tips For Avoiding Paper Jams

    Return the duplex guide and close the rear door. Open and close the front cover. Printing automatically resumes. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in "Clearing Jams in the Paper Tray". •...
  • Page 277: Clearing Lcd Error Messages

    Clearing LCD Error Messages NOTE: You may see an exclamation mark ( ) or a cross mark ( ) on the upper of the display, in that case, press the cross mark to browse detailed message. NOTE: [xxx] indicates the media type. NOTE: [yyy] indicates the tray.
  • Page 278 Display message Meaning Suggested solutions Duplex Unit is not The duplex unit is not installed. Check duplex unit. installed Paper jam in duplex unit Paper has jammed during duplex printing. Clear the jam. See "Duplex Jam 0". Paper jam in duplex path Paper has jammed during duplex printing. Clear the jam.
  • Page 279 Display message Meaning Suggested solutions Email Job is completed There is a problem in POP3. Configure the POP3 setting. with error : Pop3 Fax Unit Error A problem has occurred in the fax unit. Unplug the power cord and plug it back in. If the problem persists, please call for service.
  • Page 280 Remove the USB hub device from USB USB memory port. memory port. Invalid Cartridge The toner cartridge you have installed is not Install a Dell-genuine toner cartridge, for your printer. designed for your printer. IP Conflict The IP address is used by another user.
  • Page 281 Display message Meaning Suggested solutions Check Paper has jammed in the fuser area. Clear the jam. Cartridge Area See "Fuser Area Jam". Fuser Door Open The fuser door is not securely latched. Open the rear door and close the fuser door until it locks into place.
  • Page 282 Display message Meaning Suggested solutions Toner Almost Empty The toner cartridge is empty. Replace the toner cartridge with a new one. Replace Toner Now See "Replacing the Toner Cartridge". Toner Exhausted The lifespan of the toner cartridge is reached. The toner cartridge is empty. Replace the toner cartridge with a new one for the best print quality.
  • Page 283: Solving Problems

    Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact Dell. Paper Feeding Problems Condition Suggested solutions Paper is jammed during Clear the paper jam.
  • Page 284: Printing Problems

    The printer is not receiving Check the power cord connections. Check the power switch and print. power. the power source. Dell 2355dn Laser MFP The printer is not selected Select as your default printer in your as the default printer.
  • Page 285 Condition Possible cause Suggested solutions Half the page is blank. The page orientation Change the page orientation in your application. See "Basic Tab". setting may be incorrect. The paper size and the Ensure that the paper size in the printer driver settings matches the paper size settings do not paper in the tray.
  • Page 286: Printing Quality Problems

    Printing Quality Problems The inside of the printer may be dirty or improper paper loading may reduce the print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print If a vertical white streak or faded area appears on the page: •...
  • Page 287 Condition Suggested solutions White Spots White spots appears on the page: • The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine. Contact a service representative.
  • Page 288 Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; see "Cleaning the Drum". After the printout, if you still have the same problems, install a new toner cartridge.
  • Page 289 Condition Suggested solutions Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperatures and humidity can cause paper curl. See "Paper Specifications". • Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the paper tray.
  • Page 290 Condition Suggested solutions Loose toner • Clean the inside of the printer. See "Cleaning the Interior". • Check the paper type and quality. See "Paper Specifications". • Install a new toner cartridge. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. Contact a service representative. Character Voids Character voids have white areas where they should be solid black: •...
  • Page 291: Fax Problems

    Fax Problems Condition Suggested solutions Receiving fax calls are not being • Receive Mode set to Tel mode. (manual receive mode) answered by the printer • The rings-to-answer setting might not be set correctly. (Under Ans/Fax mode, set the Ring to Answer to a digit greater than the Ring to Answer setting for the TAD.) •...
  • Page 292 Condition Suggested solutions Receiving Faxes are not been Receive Forward feature might be turned Off, try enabling this setting. You can set the printed by the printer printer to forward all incoming faxes to specified e-mail addresses. Please carry out Line Test from Op-panel to confirm line status.
  • Page 293: Copying Problems

    Condition Suggested solutions The document stops in the While faxing through DADF any documents smaller than 5.59 by 5.83 in. (142 by 148 middle of faxing. mm) or larger than 8.5 by 14 in. (216 by 356 mm) might result into jam inside DADF. See "Clearing Jams in the DADF".
  • Page 294: Scanning Problems

    Condition Suggested solutions Fewer copies from the toner • Your originals may contain pictures, solids or heavy lines. For example, your originals cartridge than expected prints may be forms, newsletters, books or other documents that use more toner. out. • The document cover may be left open while copies are being made. Scanning Problems Condition Suggested solutions...
  • Page 295: Global Address Problems

    Global address problems Condition Suggested solutions LDAP Maximum Query There exists limitation for number of results from the LDAP server for each LDAP Exceeded... query. The range for the number of results is 0~100. Set the query between 1 and 100. LDAP Server Authentication If a device has invalid credential (ID or PW), LDAP server will return authentication Failed...
  • Page 296: Common Linux Problems

    Condition Suggested solutions “Fail To Print”, “A printer These messages may appear during printing. Just keep waiting until the machine timeout error occurred.” finishes printing. If the message appears in standby mode or after printing has been messages appear. completed, check the connection and/or whether an error has occurred. NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.
  • Page 297 Condition Suggested solutions The printer does not appear • Check if your printer is attached to your computer. Ensure that it is connected properly via on the scanners list. the USB port and is turned on. • Check if the scanner driver for your printer is installed in your system. Open MFP Configurator, switch to Scanners configuration, then press Drivers.
  • Page 298: Common Macintosh Problems

    Condition Suggested solutions Can’t scan via Gimp • Check if Gimp Front-end has “Xsane:Device dialog.” on the “Acquire” menu. If not, you Front-end. should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application.
  • Page 299: Troubleshooting Postscript (Ps) Errors

    Troubleshooting PostScript (PS) Errors NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Problem Possible Cause Solution PostScript file cannot be The PostScript option may not be Print a configuration page and verify that the PS version printed.
  • Page 300: Installing Accessories

    Installing Accessories Precautions When Installing Printer Accessories Installing Printer Memory Installing an Optional Tray 2 Installing Wireless Network interface card...
  • Page 301: Precautions When Installing Printer Accessories

    Just add one more DIMM in the DIMM socket. NOTE: Your printer supports only Dell DIMMs. Order Dell DIMMs online at www.dell.com. Power the printer off and unplug all cables from the printer. Grasp the control board cover and open it.
  • Page 302 Press the memory module into the slot with care until you hear a “click”. NOTE: The notches and grooves illustrated above may not match those on an actual DIMM and its slot. Replace the control board cover. Reconnect the power cord and printer cable, and turn the printer on. After installing the memory DIMM, printer drivers will automatically configure the updated memory.
  • Page 303: Installing An Optional Tray 2

    Installing an Optional Tray 2 You can increase the paper handling capacity of your printer by installing an optional tray 2. This tray holds 250 sheets of paper. Power the printer off and unplug all cables from the printer. Remove the packing tape and the tape fastening the optional tray 2 cable from the bottom of the optional tray 2.
  • Page 304 Connect the cable into the connector on the back of the printer. Load paper in the optional tray 2. For information about loading paper in this tray, see "Loading Paper". Reconnect the power cord and cables and then power the printer on. After installing the optional tray 2, printer drivers will automatically sense tray 2.
  • Page 305: Installing Wireless Network Interface Card

    Installing Wireless Network interface card The machine is equipped with a network interface which allows you to use your printer on a network. You can also purchase a wireless network interface card to enable the use of the printer in wireless network environments. For information about installing the network printer server, see the network printer server user’s guide.
  • Page 306: Specifications

    Specifications General Specifications Scanner and Copier Specifications Printer Specifications Facsimile Specifications Paper Specifications...
  • Page 307: General Specifications

    General Specifications Item Description DADF input capacity Up to 50 sheets (20 lb, 75 g/m DADF document size Width: 5.6-8.5 in. (142-216 mm) Length: 5.8-14 in. (148-356 mm) Paper input capacity Paper tray (tray 1 and optional tray 2): 250 sheets 75 g/m (20 lb) MPF: plain paper 50 sheets 75 g/m (20 lb), special paper: 5 sheets 75...
  • Page 308: Scanner And Copier Specifications

    Item Description Toner cartridge life Dell Standard Capacity Toner Cartridge life: 3,000 pages Dell High Capacity Toner Cartridge life: 10,000 pages Printer dimension 18.3 x 17.5 x 18.1 in. (W x D x H) (465 x 445 x 460 mm)
  • Page 309 Item Description Scan speed (Text mode) document glass: 15 (lineart), 20 (gray), 30 (color) seconds DADF: 15 (lineart), 20 (gray), 30 (color) seconds First Copy Out Time (FCOT) From Standby Mode: • via DADF: As Quick as 15 seconds • via Platen: As Quick as 8.5 seconds From Sleep Mode: •...
  • Page 310: Printer Specifications

    Printer Specifications Item Description Printing method Laser Beam Printing Printing speed (Simplex) Letter: up to 35 ppm (pages per minute) A4: up to 33 ppm Printing speed (Duplex) Letter: up to 21 ipm (images per minute) A4: up to 20 ipm Paper size Paper tray (tray 1 and optional tray 2): Letter, A4, Legal, Oficio, Folio, A5, A6, Executive, JIS B5, ISO B5...
  • Page 311 Item Description First Page Out Time (FPOT) From Standby mode: Less than or equal to 8.5 seconds From Sleep mode: Less than 24 seconds (Measured after less than 10 minutes in power save mode)
  • Page 312: Facsimile Specifications

    Facsimile Specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR (ECM Mode) and JPEG/JBIG for color fax transmission Modem speed 33.6 Kbps Transmission speed Approx. 3 seconds/page * Transmission time applies to memory transmission of text data with ECM compression using only ITU-T No.1 Chart.
  • Page 313: Paper Specifications

    Before purchasing large quantities of paper, ensure the paper meets the requirements specified in this User’s Guide. CAUTION: Using paper that does not meet these specifications may cause problems, requiring repairs. These repairs are not covered by the Dell warranty or service agreements.
  • Page 314 Supported Sizes of Paper Dimensions Paper Weight Capacity Letter 8.5 x 11 in. • 60-90 g/m bond • 250 sheets of 75 g/m bond (20 (216 x 279 mm) (16-24 lb) for the lb) paper for the paper tray paper tray (tray 1 and optional tray 2) 8.3 x 11.7 in.
  • Page 315: Guidelines For Using Paper

    NOTE: You can use A4, Letter, Folio, Oficio, Legal-sized paper for duplex printing. Guidelines for Using Paper For the best result, use conventional 75 g/m (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
  • Page 316: Paper Specifications

    Paper Specifications Category Specifications Acid Content 5.5 pH or lower Caliper 0.094-0.18 mm (3.0-7.0 mils) Curl in Ream Flat within 0.02 in. (5 mm) Cut Edge Conditions Cut with sharp blades with no visible fray. Fusing Compatibility Must not scorch, melt, offset or release hazardous emissions when heated to 180°...
  • Page 317 Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environment damage, especially if they are not wrapped with a moisture-proof barrier. The paper storage environment should be properly maintained to ensure optimum performance.
  • Page 318 Index default setting, 140 DRPD (Distinctive Ring Pattern Detection) mode, number of pages, 132 Address Book, use, 167 receiving mode, 186 problem, 292 alarm sound, 184 quality, 133 drum, cleaning, 256 reduced/enlarged copy, 134 Ans/Fax mode, receiving mode, 186 special features, 134 time out, setting, 45 auto fit, special copy, 136 automatic redialing, 192...
  • Page 319 Linux overlay, using, 122 installing driver, 225 graphic properties, printer properties, 237 printing, 107 printing, 238 group dial, faxing uninstalling driver, 231 paper jam, clearing, 264 dialing, 200 loading, document editing, 198 paper loading in scanner glass, 131 setting, 197 in MPF (multi purpose loading, paper feeder), 90...
  • Page 320 multiple pages on one scanner lamp power save USB memory sheet, 113 mode, 45 managing, 158 posters, 116 scanning, 156 scanner, cleaning, 251 problem, 283 scanning using overlays, 122 from operator panel, 148 watermarks, 119 from WIA, 154 priority fax, 202 problem, 293 volume, adjust problem, solve...

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