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Printing Problems

Condition
Possible cause
The printer does not
The printer is not receiving
print.
power.
The printer is not selected
as the default printer.
Check the printer for the
following:
The connection cable
between the computer and
the printer is not connected
properly.
The connection cable
between the computer and
the printer is defective.
The printer may be
configured incorrectly.
The printer driver may be
incorrectly installed.
The printer is
malfunctioning.
The printer selects
The paper source selection
print materials from
in the printer properties
the wrong paper
may be incorrect.
source.
A print job is
The job may be very
extremely slow.
complex.
Suggested solutions
Check the power cord connections. Check the power switch and
the power source.
Dell 2355dn Laser MFP
Select
Windows.
Click the Start button Settings
2355dn Laser MFP
printer icon and select Set as Default Printer.
• The front or rear door is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge is not installed.
If a printer system error occurs, contact your service representative.
Disconnect the printer cable and reconnect it.
If possible, attach the cable to another computer that is working
properly and print a job. You can also try using a different printer
cable.
Check the printer properties to ensure that all of the print settings
are correct.
Remove the printer driver and then reinstall it; see "Uninstalling
Software" and "Installing Software in Microsoft
Operating System" respectively.
Check the display message on the operator panel to see if the
printer is indicating a system error.
For many software applications, the paper source selection is found
under the Paper tab within the printer properties. Select the correct
paper source. See "Paper Tab".
Reduce the complexity of the page or try adjusting the print quality
settings.
The maximum print speed of your printer is up to 35 PPM for
Letter-sized paper.
as your default printer in your
Printers. Right-click the
®
Windows
Dell
®
283

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