Whisperpage - 3Com 3C10402B Administrator's Manual

68 C 3: F
HAPTER EATURE

WhisperPage

S
ETTINGS
System speed dial numbers are not subject to Class of Service (CoS)
restrictions. Therefore, a speed dial number mapped to a number that is a
toll call is available to telephone users even if their CoS does not allow toll
calls. Personal speed dial numbers are subject to CoS.
To set up system speed dials:
1 Log on to the NBX NetSet utility using the administrator login ID and
password.
2 Click Feature Settings > System Speed Dials.
3 See the online Help for information about how to configure system speed
dials.
The WhisperPage feature allows you to dial an extension that is involved
in an active conversation with another person and speak to that person
without the other party on the call being able to hear you.
WhisperPage is typically used in the workplace by an assistant and
manager. While a manager is on a call, an assistant can start a
WhisperPage session to alert the manager of an important meeting or
call. During the WhisperPage session, the assistant cannot hear the
manager or the third party speaking and the third party cannot hear the
comments of the assistant.
If the manager is not on an active call when the assistant starts a
WhisperPage session, the system places the call as if the assistant dialed
the manager's extension.
A typical WhisperPage session occurs as follows:
1 An assistant initiates a WhisperPage through Feature Code 426 or a
programmed system access button, depending on the type of telephone
and how it is configured.
2 The manager might hear an alert tone announcing the WhisperPage
request.
The display panel on the manager's phone shows the Caller ID of the
assistant and the WhisperPage icon for 5 seconds, and then the display
reverts back to the Caller ID information of the person the manager is
speaking with.