Specifying Tapi Line Redirect Timeout; Tapi Supervisory Monitoring - 3Com 3C10402B Administrator's Manual

354 C 12: V
HAPTER IRTUAL
Specifying TAPI Line
Redirect Timeout
TAPI Supervisory
Monitoring
C
ONNECTIONS
system or each time you click the Reset button in the TAPI Route Point
Statistics dialog box.
To view TAPI Route Point statistics:
1 Log on to the NBX NetSet utility using the administrator login ID and
password.
2 Click Virtual Connections > TAPI Route Points tab.
3 Click the Statistics button.
4 Click the heading of any column to sort the data in ascending or
descending order.
5 Click Reset to erase all data. The system begins collecting new statistical
data.
The Last reset command field displays the date and time of the most
recent Reset. A row of hyphens (---------------) indicates no Reset since the
most recent system reboot.
The Last system reboot field contains the date and time when the system
was most recently rebooted.
See the online Help for information about dialog box fields.
The TAPI Line Redirect Timeout is a system-wide timer that specifies the
amount of time before a redirected call goes back to its original
destination, which allows the TAPI application to redirect the call again.
When a redirected call times out, the system also sends a failure code
back to the TAPI application. After two failures, the call goes to the route
point's call coverage option.
To set the TAPI Line Redirect Timeout:
1 Log on to the NBX NetSet utility using the administrator login ID and
password.
2 Click System-Wide Settings > Timers.
3 See the online Help for the procedure to set timers.
You can configure the system to allow a privileged user to join an
ongoing conversation with or without the knowledge of the parties
involved in that conversation. This feature is called Supervisory
Monitoring.