Recovery Management; Recovering From Loss Of Administrator Credentials - Cisco CSACSE-1111-K9 - Secure Access Control Server Solution Engine Installation Manual

Recovery Management

Recovery Management
ACS SE functionality includes two procedures that the administrator can perform by using the ACS SE
Recovery CD-ROM:
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Recovering from Loss of Administrator Credentials

If you cannot log in to the system because you have lost the account name or password for the ACS SE
administrator account, perform this procedure. In this procedure you use the ACS SE Recovery
CD-ROM to access the system from the serial console and reset the administrator login credentials.
You should understand the following regarding the ACS SE administrator login credentials:
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To reset the administrator login credentials:
Connect a console to the ACS SE console port. For the location of the console port, see
Step 1
page
Power on the console.
Step 2
Insert the ACS SE Recovery CD-ROM into the solution engine CD-ROM drive.
Step 3
Power on the ACS SE. (Or if already running, reboot the solution engine. For more information, see
Step 4
Rebooting the Solution Engine From a Serial Console, page
Result: The system displays the message:
ACS Appliance Recovery Options
[1] Reset administrator account
[2] Restore hard disk image from CD
[3] Exit and reboot
Enter menu item number: [ ]
Type 1.
Step 5
Result: The system displays the prompt:
Hit the Return key to log in.
Type Y.
Step 6
Result: The system displays the prompt:
Please remove this recovery CD from the drive,
then hit RETURN to restart the system:
Remove the recovery CD from the drive, and then press Enter.
Step 7
Installation Guide for Cisco Secure ACS Solution Engine 4.1
4-24
Recovering from Loss of Administrator Credentials, page 4-24
Re-imaging the Solution Engine Hard Drive, page 4-25
Only one set of administrator login credentials exists at one time.
Administrator login credentials are set (that is, changed from the default) during initial
configuration.
Administrator login credentials may be reset. For more information, see
Engine Administrator Password, page
This recovery procedure entails replacing the administrator login credentials with a new account
name and password.
1-5.
Chapter 4 Administering Cisco Secure ACS Solution Engine
4-15.
4-3.)
Resetting the Solution
Figure 1-2 on
OL-9969-03