Cisco CSACSE-1111-K9 - Secure Access Control Server Solution Engine Installation Manual page 124

Commands
Example
The following command stops the CSAuth and CSAdmin services:
stop csauth csadmin
support
The support command collects a set of logs, Registry information, and other useful information that
details activity. Executing the command compresses this set of logs into a single cab file, which can then
be analyzed by support personnel.
To initiate the support program, use the support command:
support [-d
Syntax Description
Argument
-d n
-u
server
filepath
username
Unlike its counterpart in the web interface, this command restarts the ACS services, which means that
Note
AAA services are interrupted.
Example
The following command packages logs from the past 3 days, together with user database information,
and sends it to the FTP server on the machine host, as diagdir\diag.cab where the user will be prompted
for the password to the sammy account on the FTP server:
support -d3 -u ftp://host\diagdir\diag.cab sammy
tracert
To display the network route to a specified host and identify faulty gateways, use the tracert command:
tracert [-d] [-h maximum_hops] [-j host-list] [-w timeout] target_name
Installation Guide for Cisco Secure ACS Solution Engine 4.1
C-16
n username
] server filepath [ ]
Description
Collect the previous n days logs (up to 9999).
Collect user database information.
The hostname for the FTP server to which the file
is to be sent.
The location under the FTP root for the server into
which the package.cab is to be sent.
The account used to authenticate the FTP session.
Appendix C Command Reference
OL-9969-03