Troubleshooting The Ethernet Controller; Network Connection Problems; Ethernet Controller Troubleshooting Chart - IBM 867413x - Eserver xSeries 330 8674 Hardware Maintenance Manual

Type 8674, intellistation r pro type 6851, and network equipment building system type 8674
Table of Contents

Advertisement

10. Do not reboot your system at this time.
11. Remove the BIOS Flash Diskette from the diskette drive.
12. Turn the server/workstation off.
13. Move the jumper on J19 to pins 2 and 3 to return to normal startup mode.
14. Restart the server/workstation. The system should start up normally.

Troubleshooting the Ethernet controller

This section provides troubleshooting information for problems that might occur
with the 10/100 Mbps Ethernet controller:

Network connection problems

If the Ethernet controller cannot connect to the network, check the following:
v Make sure that the cable is installed correctly.
v Determine if the hub supports auto-negotiation. If not, try configuring the
v Make sure that you are using the correct device drivers, supplied with the
v Check for operating system-specific causes for the problem.
v Make sure that the device drivers on the client and server/workstation are using
v Test the Ethernet controller:

Ethernet controller troubleshooting chart

You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.
7. Select 1 - Update POST/BIOS from the menu that contains various flash
(update) options.
8. When prompted as to whether you want to save the current code to a
diskette, select N.
9. When prompted to choose a language, select a language (from 0 to 7) and
press Enter to accept your choice.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using
a hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the
label contains an X, the hub has an X port.
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
server/workstation.
the same protocol.
How you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
19
Diagnostics

Advertisement

Table of Contents
loading

This manual is also suitable for:

867431x - eserver xseries 330Eserver xseries 330

Table of Contents