Roaming Profile Policy Errors; Section A.10, "Roaming Profile Policy Errors - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - POLICY MANAGEMENT REFERENCE 10.3 30-03-2010 Management Manual

Installation of the network printer might fail on a Windows Server 2008 R2 device
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Explanation: If you assign a Printer policy that has a Network printer configured for a
Windows Server 2008 R2 device, the installation of the printer might fail if the
Internet Printing Client is not installed on the device.
Action: Perform the following steps to install the Internet Printing Client on the device:
1 Click Start > All Programs > Administrative Tools > Server Manager.
2 In the Server Manager window, click Features > Add Features.
3 Select Internet Printing Client.
4 Click Install.
5 Restart the device.
Unable to enforce a printer policy on a managed device if the printer driver that is
installed on the device is unsigned
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Explanation: The printer driver that is installed on the device has not been digitally signed
by Microsoft.
Action: Enable using unsigned drivers in the printer policy:
1 On the device, right-click My Computers > Properties.
2 In the System Properties window, click Hardware > Driver Signing.
3 Select Ignore - Install the software anyway and don't ask for my approval.
The Printer policy might fail to install an iPrint printer on a managed device if iPrint
printer drivers are configured in the policy
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Explanation: The iPrint policy might fail to install the iPrint printer on a device if iPrint
printer drivers are configured in the policy. You must not add iPrint printer
drivers in the Printer Driver Installation panel of a printer policy details page
because the iPrint drivers are automatically downloaded from the iPrint servers
when the iPrint printer is installed on the device.
Action: Edit the policy to remove the iPrint printers from the Driver List in the Printer
Driver Installation panel of the printer policy details page.
A.10 Roaming Profile Policy Errors
"The policy policy_name could not be successfully enforced as policy data was empty" on
page 82
Troubleshooting Policy Management 81