Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - POLICY MANAGEMENT REFERENCE 10.3 30-03-2010 Management Manual page 80

Unable to install iPrint printer on a Windows 2000 managed device
Explanation: If a printer policy that is configured to install an iPrint printer on a managed
Unable to install iPrint printer on a Windows XP managed device
Explanation: If a printer policy that is configured to install an iPrint printer on a managed
Uninstall does not roll back the previously enforced Printer policies
Explanation: The previously enforced printer policies does not roll back when ZENworks is
Installation of the iPrint printer fails on a device if the printer does not have the
supported drivers
Explanation: If a printer configured in the iPrint policy has assigned drivers that are not
80 ZENworks 10 Configuration Management Policy Management Reference
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
device is assigned to a user who logs in to a Windows 2000 managed device,
the iPrint printer is not installed on the device.
Action: Assign the printer policy to the device.
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
device is assigned to a user who logs in to a Windows XP device that has an
iPrint Client 4.x installed, the iPrint printer is not installed on the device.
Action: Do the following:
1 Uninstall the iPrint Client 4.x from the device.
2 Download the iPrint Client 5.x from the
download.novell.com/index.jsp).
3 Install the iPrint Client 5.x on the managed device.
For more information on installing the iPrint Client, see
Section 2.4, "Printer Policy," on page 23
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
uninstalled.
Action: Before uninstalling ZENworks, disassociate the Printer policy from the users
or devices to unenforce the policy.
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
supported by the operating system on the managed device, then the Installation
of the printer fails.
For example, if a printer that has Windows XP and Windows Vista drivers is
configured in a iPrint policy and the policy is assigned to a Windows 7 device,
the installation of the printer on the Windows 7 device fails.
Action: Before assigning a iPrint policy to a device, ensure that the drivers assigned to
the printer configured in the policy are supported by the operating system on
the device.
Novell Downloads site (http://
Step 8 in