Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - POLICY MANAGEMENT REFERENCE 10.3 30-03-2010 Management Manual page 71

Policy management reference
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Dynamic Local User is unable to log on to the managed device
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Explanation: If the password of the Dynamic Local User in the user source does not meet
the password complexity requirements, the user fails to log on to the managed
device.
Possible Cause: Password must meet complexity requirements is enabled in the password
policy setting of the Group policy of the device (Computer Configuration >
Windows Settings > Security Settings > Account Policies > Password Policy).
Action: Do one of the following:
Subsequent to the first login, the DLU user is prompted to provide the credentials
when he or she tries to log into the device again during the cache period specified in
the policy
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Explanation: If the Use the credential specified below and Enable Volatile User cache
settings are configured in the Dynamic Local User policy, then subsequent to
the first login, the DLU user is prompted to provide the credentials when he or
she tries to log into the device again during the cache period specified in the
policy.
Action: To enable the user to log into the device without being prompted on
subsequent logins, ensure that the Manage existing user account option is
enabled in the policy. This ensures that the ZENworks Agent manages the
password on behalf of the user.
After logging out of a managed device that is disconnected from the network, a
Dynamic Local User is unable to log in to the device again
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Explanation: If a Dynamic Local User policy that has Use the credential specified below,
Manage existing user account, and Enable Volatile User Cache options
enabled is assigned to a device and a user logs out of the device when the
device is disconnected from the network, the user is unable to log in to the
disconnected device again.
Ensure that the password specified for the user in the user source meets
the password complexity requirements. For information on the password
complexity requirements, double-click Password must meet complexity
requirements in the password policy setting of the Group policy
(Computer Configuration > Windows Settings > Security Settings >
Account Policies > Password Policy).
Disable the Password must meet complexity requirements setting on the
managed device.
Troubleshooting Policy Management
71

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