Local File Rights Policy Errors; Section A.6, "Local File Rights Policy Errors - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - POLICY MANAGEMENT REFERENCE 10.3 30-03-2010 Management Manual

Explanation: Even after closing a published application or logging out of the shared desktop
A.6 Local File Rights Policy Errors
"The file/folder filename or folder_name was not found while enforcing policy policy_name"
on page 74
"There was an error while unenforcing the policy" on page 74
"There was an error while applying the policy policy_name" on page 75
The file/folder filename or folder_name was not found while enforcing policy
policy_name
Possible Cause: This occurs when a file or folder configured in the policy is not found on the
There was an error while unenforcing the policy
74 ZENworks 10 Configuration Management Policy Management Reference
of a Citrix server, a user remains logged in to ZENworks. Consequently, some
of the policies might not be unenforced on the device.
Action: Perform the following steps on the device:
1 Open the Registry Editor.
2 Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citri
x\wfshell\TWI
3 Change the value of
to
ZenUserDaemon.exe,ZCMUMHelper.exe
4 Reboot the device.
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
managed device.
Action: On the managed device, do the following:
1 Verify whether the file or folder exists and the name and path are correct.
2 Ensure that Windows Explorer is configured to display extensions for a
file of a known type. In Windows Explorer, click Tools > Folder Options
to display the Folder Options dialog box. Click the View tab, then ensure
that the Hide Extension for known file types option is not selected.
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Action: Turn on debug logging on the managed device and refer to the
messages.log
information on how to turn on debug logging, see the
ZENworks 10 Configuration Management System Administration
Action: If the problem persists, contact
support).
.
LogoffCheckSysModules
file to obtain more details about the error. For more
Novell Support (http://www.novell.com/
from
ZCMUMHelper.exe
zmd-
"Message Logging" in
Reference.