Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - POLICY MANAGEMENT REFERENCE 10.3 30-03-2010 Management Manual page 77

Unable to extract iprint client installer from the content
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Possible Cause: The iPrint client attached with the Printer policy is not available on the
managed device. This error message can occur if the policy is enforced
immediately after it's created.
Action: After creating the policy, wait for five to ten minutes before enforcing the
policy, then try to log into the managed device.
Bad iprint install file. Unable to extract setupipp.exe file. Expectation is for a zip file
which extracts setupipp.exe on the root. check the file mentioned for install
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Possible Cause: The Printer policy supports iPrint installation only in silent mode and does not
require user intervention. Hence,
not
Action: If
nipp.zip
file is correct and the extracted files contain
iPrint client install failed. Check if the provided iprint client supports silent install
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Possible Cause: The Printer policy supports iPrint installation only in silent mode and does not
require a user intervention.Hence,
not
Action: If
nipp.zip
file is correct and the extracted files contain
Failed to add smb printer printer_name
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Possible Cause: The SMB printer connection is not valid.
Action: Ensure that there is no problem in the network by using the UNC path to add
the printer through the Windows Add Wizard.
Failed to add iprint printer printer_name
Source: ZENworks 10 Configuration Management; Policy Management; Browser
Bookmarks Policy.
Action: Verify whether the iPrint URL is correct. The iPrint URL must be specified in
the format
Also, check if the iPrint client is installed on the target device. If the client is
not installed, attach it through the Printer policy.
.
nipp.exe
is used for installation, extract it to verify whether the installation
.
nipp.exe
is used for installation, extract it to verify whether the installation
ipp://server-address/ipp/printer name
or
nipp-s.exe nipp.zip
setupipp.exe
or
nipp-s.exe nipp.zip
setupipp.exe
Troubleshooting Policy Management
can be used, but
.
can be used, but
.
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