Post-Installation - Novell OPEN WORKGROUP SUITE SMALL BUSINESS EDITION 9.3 - INSTALLATION AND ADMINISTRATION GUIDE 10-2007 Administration Manual
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12 Click Next to continue.
13 Review your settings. To make a change, click Back. To proceed with the installation, click
14 The Helpdesk Advanced installation is now complete. Click Finish to proceed to the available
17.3 Post-Installation
Additional information on administering Helpdesk can be found in the
documentation
94
Novell Open Workgroup Suite Small Business Edition 9.3 Administration and Installation Guide
Helpdesk Mail Password: The password used to log in to the designated Helpdesk mail
account.
Helpdesk Mail User Name: The user name of the designated Helpdesk mail account.
Helpdesk Return Address: The e-mail address used by the Helpdesk for responding to
user inquiries.
Helpdesk Mail Provider: The mail service used by your company.
Helpdesk Incoming Mail Port: The port on which the server is listening for incoming
mail.
Helpdesk Outgoing Mail Server: The address of your mail server.
Helpdesk Database Port: The port that the database uses.
Helpdesk Database Host: The host that is running the MySQL server.
Next.
software page. Helpdesk is now listed on the installed software list and can be launched from
the Helpdesk administration link.
(http://www.novell.com/documentation/nows/).
Helpdesk online
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