Related Manuals for Novell OPEN WORKGROUP SUITE SMALL BUSINESS EDITION 2.0 - INSTALLATION AND ADMINISTRATION GUIDE 5-02-2008
Summary of Contents for Novell OPEN WORKGROUP SUITE SMALL BUSINESS EDITION 2.0 - INSTALLATION AND ADMINISTRATION GUIDE 5-02-2008
- Page 1 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide Novell Open Workgroup Suite Small Business Edition w w w . n o v e l l . c o m 2 . 0 I N S T A L L A T I O N A N D...
- Page 2 Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
- Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
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Page 5: Table Of Contents
Helpdesk ............17 2 Getting Started Installing Novell Workgroup Suite Small Business Edition ......19 2.1.1 Beginning the Installation . - Page 6 Post-Installation ............46 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
- Page 7 10.3.1 Creating a Samba User ..........46 10.3.2 Creating a Group.
- Page 8 Helpful Links............75 21 Uninstalling Components Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 9: About This Guide
Chapter 20, “Remote Desktop (TightVNC),” on page 73 Chapter 21, “Uninstalling Components,” on page 77 Audience This guide is intended for Novell Open Workgroup Suite Small Business Edition 2.0 administrators. Feedback We want to hear your comments and suggestions about this manual and the other documentation included with this product. - Page 10 Administration and Installation Guide, visit the Novell Documentation Web site (http:// www.novell.com/documentation/nows/). Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark.
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Page 11: Understanding Nows Sbe 2.0
This means that solution providers can remotely manage their small business customers’ IT infrastructures, thus reducing costs and improving service. The Novell Open Workgroup Suite Small Business Edition also has a newly developed integration layer that makes it easier for resellers and service providers to integrate their specialized products into a solution. -
Page 12: Product Components
Section 1.3.6, “Systems Management,” on page 13 1.3.1 Backup, Restore, and Recovery Personal File Backup (iFolder): Novell iFolder is a simple and secure storage solution that enables you to back up, access, and manage your personal files from anywhere, at any time. -
Page 13: Collaboration Groupware And Messaging
Firewall (IPTables): A firewall is a hardware or software device configured to permit, deny, or proxy data through a computer network that has different levels of trust. Novell Open Workgroup Suite Small Business Edition 2.0 includes a fully-configurable firewall service to keep out unwanted traffic and intruders. -
Page 14: Requirements
1 GB of RAM Disk Space 10 GB of unpartitioned disk space Additional disk space might be required, depending on which OES components are selected and how they are used. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 15: Desktop Operating System And Browser Requirements
Mozilla Firefox for Macintosh* 2.0x NOTE: IE 6 is not supported. 1.5 Planning for the NOWS SBE Install When planning your installation of Novell Open Workgroup Suite Small Business Edition, keep the following items in mind: Section 1.5.1, “Server,” on page 15 Section 1.5.2, “Firewall (IPTables ),”... -
Page 16: Component Install Order
For additional information, see the eDirectory Documentation Web site (http://www.novell.com/documentation/edir88/index.html?page=/documentation/edir88/edir88/ data/acavuil.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 17: Network Backup (Amanda)
1.5.5 NetWork Backup (Amanda) If you choose to install Amanda with a tape drive instead of installing on your hard drive, you might need information about supported tape drives. See the Amanda Documentation Web site (http:// www.amanda.org/docs/AMANDA-docs.html). 1.5.6 E-Mail and Collaboration (GroupWise) If you are installing GroupWise and MailScanner, when you install the GroupWise Internet Agent you are given the opportunity to assign the Internet Agent a different port (the default is 26) so that the two programs do not conflict. - Page 18 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 19: Getting Started
Getting Started Section 2.1, “Installing Novell Workgroup Suite Small Business Edition,” on page 19 Section 2.2, “Administering the Novell Open Workgroup Suite Small Business Edition,” on page 22 Section 2.3, “Configuring Components,” on page 24 2.1 Installing Novell Workgroup Suite Small Business Edition ®... -
Page 20: Web Installation And Configuration
Next. 6 Click Check for Updates. If updates are found, select Install Updates. After the check is complete, click Next. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 21: Configuration And Basic Administration
For more information on using the administration page, see Section 2.2, “Administering the Novell Open Workgroup Suite Small Business Edition,” on page 2 To log out, click the red button in the upper left-hand corner of the Web page next to You are logged in as. -
Page 22: Administering The Novell Open Workgroup Suite Small Business Edition
Section 1.3, “Product Components,” on page Help Links Click Help Links to view additional links to documentation sites. Under Choose Component, specify a component. You can also specify a keyword for your search. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 23: Tasks Panel
“Set Language” on page 23 Manage License Keys The license key for your copy of Novell Open Workgroup Suite Small Business Edition 2.0 is saved here. To update your key or add a key for the first time, specify your e-mail address and current license key, then click Validate Key. -
Page 24: Configuring Components
“NOWS SBE Components” on page 24 “Third-Party Components” on page 24 Novell Open Workgroup Suite Small Business Edition 2.0 administration server updates are available at the Updates panel. Click Check now to check for updates for all components. NOWS SBE System Use this menu panel to check for recent system updates, including partches. -
Page 25: Directory Services (Edirectory)
Directory Services (eDirectory) To start the eDirectory component install, click Add/Remove under Components, then click All and select eDirectory. Finally, decide which installation type you want to use: Basic: Installs a new eDirectory tree. Advanced - New Tree: Installs a new eDirectory tree with more options. Advanced - Existing Tree: Installs this server into an existing eDirectory tree. - Page 26 11 The Advanced eDirectory - New Tree install is now complete. Click Finish to return to the available software page. eDirectory is now listed on the installed software list. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 27: Installing Edirectory Advanced - Existing Tree
3.3 Installing eDirectory Advanced - Existing Tree 1 In the Components panel of the NOWS SBE administration page, click Add/Remove, click All in the Add/Remove panel, then click Install in the eDirectory panel. 2 A Recommended Components page appears. Read it and click Continue. 3 To proceed with the Advanced installation, click Advanced - Existing Tree, then click Next. -
Page 28: Installing Edirectory Advanced - Remote Tree
9 Specify NCP settings if you want to enable access to NCP volumes via the Novell Client or other NCP aware utilities. NCP Support: Enables NCP support on top native Linux file systems (not NSS) Name for Default NCP Volume: If NCP support is enabled, a volume with this name is created. -
Page 29: Post-Installation
For additional information on administering eDirectory, see the eDirectory Administration Guide (http://www.novell.com/documentation/edir88/index.html). For additional information on administering eDirectory with ConsoleOne, see the ConsoleOne online documentation (http://www.novell.com/documentation/consol13/). For additional information on the Novell Windows Client, see the Novell Windows Client online documentation (http://www.novell.com/products/clients/windows/xp2000/overview.html). Directory Services (eDirectory) - Page 30 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 31: Management Tools (Imanager)
Management Tools (iManager) iManager is the administration interface for eDirectory and many other Novell services. This is a role-based tool for network and systems management in your environment. Section 4.1, “Installing iManager Basic,” on page 31 Section 4.2, “Installing iManager Advanced,” on page 31 Section 4.3, “Post-Installation,”... -
Page 32: Imanager Features
For more information on how to designate users, see the iManager Web Site (http:// www.novell.com/documentation/imanager27/imanager_admin_27/index.html?page=/ documentation/imanager27/imanager_admin_27/data/b8im2s7.html). 4.3.3 Helpful Links For additional administrator information, see the iManager Administration Guide Web site (http:// www.novell.com/documentation/imanager27/imanager_admin_27/index.html?page=/ documentation/imanager27/imanager_admin_27/data/hk42s9ot.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 33: Personal File Backup (Ifolder)
Personal File Backup (iFolder) ® Novell iFolder is a simple and secure storage solution that enables you to back up, access, and manage your personal files from anywhere, at any time. After you have installed iFolder, you simply save your files locally as you have always done, and iFolder automatically updates the files on your network server and delivers them to the other machines you use. -
Page 34: Post-Installation
3 Under Select Component, click Personal File Backup (iFolder). 4 Under Administrative Console, click iFolder Administration. You are directed to the iFolder Administration page. For additional iFolder information, see the iFolder online documentation (http://www.novell.com/ documentation/ifolder3/index.html?page=/documentation/ifolder3/user/data/prerequisites.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 35: Network Backup (Amanda)
Network Backup (Amanda) Amanda, or Advanced Maryland Automatic Network Disk Archiver, is an archiving tool that backs up data residing on a single server, or multiple computers on a network, to a tape-based or disk- based storage system. Amanda uses native dump and GNU tar facilities, and it can back up a large number of workstations and servers running various versions of Linux, UNIX, or Microsoft Windows operating systems. -
Page 36: Post-Installation
For more information, see the Amanda manual (http:// www.amanda.org/docs/tapechangers.html). 6.3.2 Backup Scheduling and Configuration For more information about administering software, see the Amanda documentation site (http:// www.amanda.org/docs/install.html#id325444). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 37: Openoffice.org
OpenOffice.org OpenOffice.org is a full-featured office suite. It includes word processing, presentation, spreadsheet, and database applications. 7.1 Installing OpenOffice.org Basic Installation for OpenOffice.org copies the installation files to the server, making them available for easy client access. 1 Click Add/Remove under Components, then select All. Scroll down to OpenOffice and click Install. - Page 38 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 39: Mail Collaboration And Groupware (Groupwise)
Admin Password: Specify a password for your admin user. gwSysName: Specify the name of your GroupWise system. 5 Specify your Internet Domain. For example: novell.com. 6 Review the settings. To make a change, click Back. To proceed with the installation, click Next. -
Page 40: Installing Groupwise Advanced
4 Under Desktop Downloads, click the GroupWise Client appropriate to your operating system. 5 To save the install file to your computer, click Save to Disk, then click OK. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 41: Groupwise Instant Messenger Desktop Download
NOTE: Because the GroupWise snap-ins to ConsoleOne are required in order to work with GroupWise objects, you cannot use other network management tools, such as Novell iManager, to administer your GroupWise system. Also, you should not use older network management tools, such ®... -
Page 42: Configuring Webaccess
For directions on component configuration, see the GroupWise Administration Guide Web site (http://www.novell.com/documentation/gw7/gw7_userweb/data/front_page.html). 8.3.5 Using GroupWise Monitor For administrative information on using the GroupWise Monitor, see the GroupWise Documentation Web site (http://www.novell.com/documentation/gw7/gw7_admin/index.html?page=/ documentation/gw7/gw7_admin/data/a7q51ga.html) Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 43: Print Services (Iprint)
Print Services (iPrint) iPrint extends print services securely across multiple networks and operating systems. For more information, see the iPrint online documentation (http://www.novell.com/documentation/ oes2/print-services.html#print-services). Section 9.1, “Installing iPrint,” on page 43 Section 9.2, “Post-Installation,” on page 43 IMPORTANT: Both iPrint and CUPS are print services that are compatible with NOWS SBE;... -
Page 44: Creating A Print Manager
Manage Printer > Drivers. 4 Click Next to create the printer. 9.2.4 Installing Printer from /ipp and Print To install and distribute iPrint printers, see Novell iPrint documentation (http://www.novell.com/ documentation/oes2/iprint_lx/index.html?page=/documentation/oes2/iprint_lx/data/front.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 45: Windows File And Print Sharing (Samba)
The Samba file and print sharing service for Windows enables you to configure your network with the security of Linux as well as to access your Linux servers via Windows workstations. For more information, see the Samba online documentation (http://www.novell.com/documentation/ oes2/file_samba_cifs_lx/index.html?page=/documentation/oes2/file_samba_cifs_lx/data/ bookinfo.html#bookinfo). -
Page 46: Creating A Samba User
4 Click the Object Selector icon. 5 Assign the password policy to either the Organizational Unit that the user is in or assign it to the specific user object. 6 Click OK. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 47: Enabling Groups For Lum (Linux User Management)
1 Log in to the NOWS SBE console. 2 Click Products and Services, then click Windows File and Print Sharing (Samba). 3 Click the Novell Samba Wiki link under Help Links. Follow the directions from the Novell documentation site. Windows File and Print Sharing (Samba) - Page 48 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 49: Fax Server (Hylafax)
Fax Server (HylaFAX) HylaFAX is the leading fax server for UNIX-like computer systems. It uses a client-server design and supports the sending and receiving of faxes and text pages on any scale from low to very high volumes, making use of large numbers of modems if necessary. At this time, there is no advanced install for HylaFAX. -
Page 50: Post-Installation
4 Under Desktop Downloads, click JHylaFAX for OS X or Windows. 5 Follow download procedures to download JHylaFax to your desktop. 6 To launch JHylaFAX, click the JHylaFAX icon. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 51: Anti-Virus (Clamav)
Anti-Virus (ClamAV) Clam AntiVirus is an anti-virus toolkit for UNIX, designed especially for e-mail scanning on mail gateways. It provides a number of utilities, including a flexible and scalable multi-threaded daemon, a command line scanner, and an advanced tool for automatic database updates. The core of the package is an anti-virus engine available in the form of a shared library. - Page 52 Clam Exit if Out of Memory Condition Exists: Select the check box to enable stopping the daemon when libclamav reports an out-of-memory condition. 7 Click Next to continue. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 53: Post-Installation
8 Select the appropriate network configuration. Clam Path to Local Socket File: Specify the path to a local socket file for the daemon to listen on. Clam TCP Port Number: Specify the TCP port address. Clam IP Bind Address: Specify the TCP address to bind to. Clam Fix Stale Socket: Select the check box to enable the removal of a stale socket after an unclean shutdown. -
Page 54: Clamav Signatures Desktop Download
4 Under Administrative Console, click Scan Scheduling. 5 Select the days and times you want automatic virus scans to occur. 6 Click Save. 12.3.3 Helpful Links See also scan scheduling information (http://www.clamav.net/). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 55: Anti-Spam (Mailscanner)
Anti-Spam (MailScanner) MailScanner scans all e-mail for viruses, spam, and attacks against your network’s security. After ® the install is complete, no additional configuration is necessary. Be sure to install GroupWise ClamAV before installing MailScanner. IMPORTANT: If you want to install Groupwise and MailScanner on the same server, use the Add/ Remove function to add MailScanner only after Groupwise is installed. -
Page 56: Helpful Links
13.3.1 Helpful Links For information on using MailScanner with GroupWise, see the MailScanner documentation site (http://www.nk.ca/mailscanner/docs.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 57: Firewall (Iptables)
Firewall (IPTables) A firewall is a hardware or software device that is configured to permit, deny, or proxy data through a computer network that has different levels of trust. Section 14.1, “Installing IPTables Basic,” on page 57 Section 14.2, “Installing IPTables Advanced,” on page 57 Section 14.3, “Post-Installation,”... -
Page 58: Post-Installation
5 Specify the port configuration, then click Save Changes. You should disable outside access to this administration interface. For additional recommendations for setting firewall rules, see the Firewall Documentation Web site (http://www.fwbuilder.org/pages/cd/contrdoc3.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 59: Vpn Server (Openvpn)
VPN Server (OpenVPN) OpenVPN is a Virtual Private Network (VPN) package for creating point-to-point encrypted tunnels between host computers. A VPN allows users to authenticate and connect securely to the internal business network. Although it is not required, you should install IPTables before installing OpenVPN. -
Page 60: Post-Installation
3 Under Select Component, click VPN Server (OpenVPN). 4 Under Administrative Console, click OpenVPN Key Management. 5 You can now generate a client key, revoke a client, or download a client. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 61: Monitoring Clients Connected To Openvpn
15.3.2 Monitoring Clients Connected to OpenVPN The Connection Status window shows what clients are connected and displays their addresses. 1 Follow the post-installation instructions that appear at the end of your OpenVPN install or log in to the NOWS SBE console. 2 If you choose to log in to the NOWS SBE console, click Products and Services. - Page 62 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 63: Dynamic Local User
Dynamic Local User ® Dynamic Local User enables you to authenticate to Windows by using your Novell eDirectory User ID through LDAP, which gives you a single place to manage and synchronize user IDs and passwords. Section 16.1, “Installing DLU Basic,” on page 63 Section 16.2, “Installing DLU Advanced,”... -
Page 64: Dlu Windows Desktop Download
After the reboot, the login window is DLU instead of the standard Windows login screen. DLU is automatically configured by the pgina-ldap-regit.reg file that has been copied to each Windows workstation’s registry settings. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 65: Helpdesk
Helpdesk Helpdesk provides an online resource for administrators to monitor issues, check status incident tickets, allocate work, and personalize settings to fit best their company’s needs. This reassures users that their incidents have been received by support teams. Section 17.1, “Installing Helpdesk Basic,” on page 65 Section 17.2, “Installing Helpdesk Advanced,”... - Page 66 Change to 1 to turn on notification. Helpdesk Send User Priority Change: Keep 0 to not notify users of a change in the priority of their incident. Change to 1 to turn on notification. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
- Page 67 Helpdesk Send User Tech Change: Keep 1 to activate notification. Change to 0 to not notify users of a change to the technician assigned to their incident. Helpdesk Send User Status Change: Keep 1 to activate notification. Change to 0 to not notify users of a change in their incident's status.
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Page 68: Post-Installation
Helpdesk is now listed on the installed software list and can be administered from the Helpdesk administration link. 17.3 Post-Installation Additional information on administering Helpdesk can be found in the Helpdesk online documentation (http://www.novell.com/documentation/nows/nows_helpdesk_admin/ index.html?page=/documentation/nows/nows_helpdesk_admin/data/bookinfo.html). Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 69: Dhcp
The Dynamic Host Configuration Protocol (DHCP) enables your server to provide IP addresses as clients need them instead of manually assigning addresses to client computers. ® For additional information, see the Novell DHCP site (http://www.novell.com/documentation/ oes2/ntwk_dnsdhcp_lx/index.html?page=/documentation/oes2/ntwk_dnsdhcp_lx/data/ bookinfo.html#bookinfo). Section 18.1, “Installing DHCP,” on page 69 Section 18.2, “Post-Installation,” on page 69 18.1 Installing DHCP... - Page 70 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 71: Dns
IP addresses. Every time you use a domain name, a DNS service must translate that name into the corresponding IP address. For example, the domain name www.example.com might translate to 198.105.232.4. For additional information, see the Novell DNS online documentation (http://www.novell.com/ documentation/oes2/ntwk_dnsdhcp_lx/index.html?page=/documentation/oes2/ntwk_dnsdhcp_lx/ data/bookinfo.html#bookinfo). Section 19.1, “Installing Basic DNS,” on page 71 Section 19.2, “Installing Advanced DNS,”... - Page 72 5 Review the settings. To make a change, click Back. To proceed with the installation, click Next. 6 The DNS Advanced installation is now complete. Click Finish to proceed to the available software page. DNS is now listed on the installed software list. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 73: Remote Desktop (Tightvnc)
Remote Desktop (TightVNC) TightVNC, or Virtual Network Computing, is a graphical desktop-sharing software that allows a user to remotely control another computer. It transmits local keyboard and mouse events and movements to the remote host, allowing the user to control a remote computer from a local one. For more information, see the TightVNC online documentation (http://www.tightvnc.com/ docs.html). -
Page 74: Tightvnc Desktop Download For Linux
3 Under Select Components, click Remote Desktop (TightVNC). 4 Under Desktop Downloads, select Putty SSH Client for Windows. 5 Click Save File. 6 To complete the download, double-click the putty.exe file on your desktop. Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide... -
Page 75: Helpful Links
20.3.5 Helpful Links For additional information see the Putty online documentation (http://www.chiark.greenend.org.uk/ ~sgtatham/putty/docs.html). Remote Desktop (TightVNC) - Page 76 Novell Open Workgroup Suite Small Business Edition 2.0 Administration and Installation Guide...
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Page 77: Uninstalling Components
Uninstalling Components The uninstall tool allows you to perform a component uninstall. Removing a component is the same whether you used a Basic or Advanced install. NOTE: To uninstall eDirectory , you must first uninstall iManager. Uninstall does not always completely remove a package. Manual removal of configuration files and binaries might be required.
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