Message
Description
Message
Mechanical cal unsuccessful
The mechanical calibration was unsuccessful. Be sure the correct calibration
Action
target was used and that the arrows on the target were feed into the transport
first. See Chapter 3, Operator Control Panel Functions, "Calibration" for more
information.
Message
Motor self test failed
The self-test of the paper transport motor failed. Perform a controlled power-down
Action
sequence on the scanner. If the problem persists, call Service.
Message
Multi-feed count:
Action
Informational message. Displays the multi-feed count from the "Count only" mode.
Message
Multi-feed detected
Action
A multi-feed has been detected due to a length checking condition or an
ultrasonic multi-feed condition. Depending on how your scanner is programmed,
you may need to restart the scanner from your host computer. Always check your
host monitor to verify images as overlapped documents may need to be
rescanned. This condition may be caused by poor document separation; replace
the separation roller tires and pre-separation pad. See Chapter 5, Maintenance
for instructions.
Message
Multi-feed failed self test
Action
A multi-feed detection subsystem has failed self-test. You can still scan
documents, but multi-feed detection will not work. Perform the self-test again or a
controlled power down sequence. If the problem persists, call Service.
Message
Multi-feed cal unsuccessful
The multi-feed calibration failed. Be sure the sensors are clean and that the
Action
correct calibration target is used. Retry calibration. See Chapter 5, Maintenance,
"Cleaning the Transport area" for cleaning procedures. See the diagram at the
end of this document for the approximate location of sensors. Also see Chapter 3,
Operator Control Panel Functions, "Calibration" for more information.
Message
No paper in tray
An attempt was made to start the scanner with no paper in the elevator tray.
Action
Place paper in the elevator tray and restart.
Message
Page count:
Action
Informational message. Displays the page count from the "Count only" mode.
Message
Patch count:
Informational message. Displays the number of documents containing a patch
Action
from the "Patch Test" mode.
Message
Patch hardware not present
The Patch Reader head is not properly connected to the scanner. Be sure the
Action
patch head is properly seated in position and try again. If the problem persists,
call Service.
Message
Power-on self-test succeeded
Informational message. The scanner self-test has been performed successfully.
Action
6-8
A-61169 January 2005
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