Performing A Factory Reset - Cisco 7985G - IP Phone NTSC Video Administration Manual

Chapter 9 Troubleshooting and Maintenance
Table 9-2 Basic Reset Methods
Operation
Restart phone
Erase softkey

Performing a Factory Reset

Step 1
Step 2
OL-8726-02
Performing
From any screen, press **#**.
From the Settings menu, unlock
phone options (see the
and Locking Options" section on
page 4-3). Then, press the Erase
softkey.
From the Network Configuration
menu, unlock phone options (see the
"Unlocking and Locking Options"
section on page 4-3). Then, press the
Erase softkey.
When you perform a factory reset of the Cisco Unified IP Video Phone, the reset
erases or resets the following information to its default value:
User configuration settings—Reset to default values
•
Network configuration settings—Reset to default values
•
• Call histories—Erased
You can perform a factory reset from the settings menu by choosing Settings >
Restore Default Settings > Restore. The following procedure provides an
alternative way to perform a Factory reset. Ensure the phone is on a network that
supports DHCP.
Procedure
Keep 4 and 6 pressed while powering up.
Red LED starts to blink.
Resetting or Restoring the Cisco Unified IP Video Phone
Explanation
This operation resets any user and
network configuration changes that you
made, but that the phone has not written
to its Flash memory to previously saved
settings, then restarts the phone.
This operation resets user and network
"Unlocking configuration settings to their default
values.
This operation resets network
configuration settings to their default
values and resets the phone. (This
method causes DHCP to reconfigure
the IP address of the phone.)
Cisco Unified IP Video Phone 7985G Administration Guide
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