Chapter 9
Troubleshooting and Maintenance
Where to Go for More Troubleshooting Information
Cleaning the Cisco Unified IP Video Phone
OL-8726-02
If you have additional questions about troubleshooting the Cisco Unified IP
Phones, several Cisco.com web sites can provide you with more tips.
Cisco Unified IP Phone Troubleshooting Resources
•
http://www.cisco.com/pcgi-bin/Support/PSP/psp_view.pl?p=Hardware:IP_P
hones&s=Troubleshooting
•
Cisco Products and Technologies (Cisco Voice Applications, including Cisco
Unified CallManager)
http://www.cisco.com/warp/public/44/jump/voice_applications.shtml
Cisco Products and Technologies (telephony, including Cisco Unified IP
•
Phones)
http://www.cisco.com/warp/public/44/jump/telephony.shtml
To clean your Cisco Unified IP Video Phone, use a soft, dry cloth to wipe the
phone and the screen. Do not apply liquids or powders directly on the phone. As
with all non-weatherproof electronics, liquids and powders can damage the
components and cause failures.
Where to Go for More Troubleshooting Information
Cisco Unified IP Video Phone 7985G Administration Guide
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