Creating A New Configuration File - Cisco 7985G - IP Phone NTSC Video Administration Manual

Chapter 9 Troubleshooting and Maintenance
Step 1
Step 2
Step 3
Step 4

Creating a New Configuration File

Step 1
Step 2
Step 3
Step 4
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To start a service, follow these steps:
Procedure
From Cisco Unified CallManager Administration, choose Application >
Cisco CallManager Serviceability.
Choose Tools > Control Center.
From the Servers column, choose the primary Cisco Unified CallManager server.
The window displays the service names for the server that you chose, the status
of the services, and a service control panel to stop or start a service.
If a service has stopped, click the Start button.
The Service Status symbol changes from a square to an arrow.
If you continue to have problems with a particular phone that other suggestions in
this chapter do not resolve, the configuration file may be corrupted. To create a
new configuration file, follow these steps:
Procedure
From Cisco Unified CallManager, choose Device > Phone > Find to locate the
phone that is experiencing problems.
To remove the phone from the Cisco Unified CallManager database, choose
Delete.
Add the phone back to the Cisco Unified CallManager database. See the
Phones to the Cisco Unified CallManager Database" section on page 2-10
details.
Power cycle the phone.
Cisco Unified IP Video Phone 7985G Administration Guide
Resolving Startup Problems
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