Cisco 7912G - IP Phone VoIP Administration Manual page 123

Chapter 6 Troubleshooting the Cisco IP Phone
Cisco IP Phone 7902G
Step 1
Step 2
Step 3
Step 4
Cisco IP Phone Models 7905G/7912G
Step 1
Step 2
Step 3
Step 4
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Procedure
Lift the handset, then press and hold the Menu button for about 3 seconds.
Press # to go to the extended menu.
Enter the code # 322873738.
Hang up the phone. The phone resets.
Procedure
Press the Menu button.
Use the Navigation button to select Settings, and then press the Select softkey.
Use the Navigation button to select Network Configuration, and then press the
Select softkey.
Perform either of these procedures:
Procedure A:
•
– Press **2. The phone displays "Do you want to reset all system settings
to default values?"
– Press the Yes softkey.
• Procedure B:
Press **#. If your phone displays "Enter Admin Password," enter your
–
password and then press the Enter softkey. Make sure that an unlocked
padlock icon appears in the upper-right corner of your LCD.
Scroll to Erase Configuration.
–
Press the Yes softkey and then press the Save softkey.
–
The phone cycles through normal startup procedures.
Erasing the Local Configuration
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