Troubleshooting A Sas Or Sas Raid Controller - Dell PowerEdge T410 Hardware Owner's Manual

Verify that the cable connections between the hard drive(s) and the
c
drive controller are correct and that the cables are securely seated in
their connectors.
Close the system. See "Closing the System" on page 91.
d
Place the system upright and on its feet on a flat and stable surface,
e
reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists, see "Getting Help" on page 185.

Troubleshooting a SAS or SAS RAID Controller

NOTE:
When troubleshooting a SAS or SAS RAID controller, also see the
documentation for your operating system and the controller.
1 Run the appropriate diagnostic test. See "Running the System
Diagnostics" on page 173.
2 Enter the System Setup program and ensure that the SAS or SAS RAID
controller is enabled. See "Using the System Setup Program and UEFI
Boot Manager" on page 61.
3 Restart the system and press the applicable key sequence to enter the
configuration utility program:
• <Ctrl><C> for a SAS controller
• <Ctrl><R> for a SAS RAID controller
See the controller's documentation for information about configuration
settings.
4 Check the configuration settings, make any necessary corrections, and
restart the system.
WARNING:
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
5 Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
6 Open the system. See "Opening the System" on page 90.
7 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 92.
168
Troubleshooting Your System
Only trained service technicians are authorized to remove the system