Troubleshooting A Sas Or Sas Raid Controller - Dell PowerEdge T605 Systems Hardware Owner's Manual

If the hard drive functioned properly in another bay but does not function
in the original bay, the SAS/SATA backplane has a defective connector. See
"Getting Help" on page 205.
9 Check the cable connections inside the system:
Turn off the system, including any attached peripherals, and
a
disconnect the system from the electrical outlet.
Open the system. See "Opening the System" on page 68.
b
Remove the expansion card shroud. See "Removing the Expansion
c
Card Shroud" on page 72.
Remove the processor shroud. See "Removing the Processor Shroud"
d
on page 72.
Verify that the cable connections between the SAS/SATA backplane
e
and the SAS controller are correct. See "Installing the SAS/SATA
Backplane" on page 151.
Verify that the SAS cables are securely seated in their connectors.
f
Verify that the power cable on the SAS/SATA backplane is securely
g
seated in the connector.
Install the processor shroud. See "Installing the Processor Shroud" on
h
page 74.
Install the expansion card shroud. See "Installing the Expansion Card
i
Shroud" on page 75.
Close the system. See "Closing the System" on page 70.
j
Reconnect the system to the electrical outlet, and turn on the system
k
and attached peripherals.
If the problem persists, see "Getting Help" on page 205.

Troubleshooting a SAS or SAS RAID Controller

NOTE:
When troubleshooting a SAS or SAS RAID controller, also see the
documentation for your operating system and the controller.
Problem
• Error message indicates a problem with the SAS or SAS RAID controller.
• SAS or SAS RAID controller performs incorrectly or not at all.
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Troubleshooting Your System