Furuno Felcom 30 Operator's Manual

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INMARSAT FLEET F33
SHIP EARTH STATION
FELCOM 30

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Summary of Contents for Furuno Felcom 30

  • Page 1 INMARSAT FLEET F33 SHIP EARTH STATION FELCOM 30...
  • Page 2 Your Local Agent/Dealer Your Local Agent/Dealer 9-52 Ashihara-cho, 9-52 Ashihara-cho, Nishinomiya 662-8580, JAPAN Nishinomiya 662-8580, JAPAN Telephone : Telephone : 0798-65-2111 0798-65-2111 0798-65-4200 0798-65-4200 FIRST EDITION : FIRST EDITION : DEC. DEC. 2004 2004 All rights reserved. All rights reserved. Printed in Japan Printed in Japan : : MAY.
  • Page 3 This manual is intended for use by native speakers of English. FURUNO will assume no responsibility for the damage caused by improper use or modification of the equipment or claims of loss of profit by a third party.
  • Page 4: Table Of Contents

    2.10 Call hold and transfer ....................2-8 2.11 Internal communication ..................... 2-8 2.12 Various call procedures ..................... 2-9 2.13 To call FELCOM 30 ....................2-10 2.14 Phone book entry ....................2-10 2.15 Phone book editing....................2-12 2.16 Analogue telephone ....................2-13 3.
  • Page 5 TABLE OF CONTENTS 4.4 Traffic Log........................4-7 4.5 Traffic log settings...................... 4-9 4.6 Traffic log printout viewer ..................4-11 4.6.1 Normal calls (Cct)..................4-11 4.6.2 Mobile Packet Data Service calls (MPDS) ............. 4-12 4.7 Traffic log output to serial printer................4-12 4.8 Telefax service......................
  • Page 6 TABLE OF CONTENTS 6.1.7 AT-commands....................6-17 6.1.8 Troubleshooting .................... 6-19 6.2 Mobile Packet Data Service (USB) ................6-22 6.2.1 Introduction....................6-22 6.2.2 Connecting up....................6-23 6.2.3 PC setup....................... 6-24 6.2.4 MPDS-setup ....................6-26 6.2.5 Checking default settings................6-30 6.2.6 Connecting to server..................6-33 6.2.7 Traffic log ......................
  • Page 7: Foreword

    Thank you for considering and purchasing FURUNO equipment. Features The FELCOM 30 mainly consists of an antenna unit, communication unit, and a handset. The FELCOM 30 provides telephone, facsimile, and data services. The main features of the FELCOM 30 are Conforms to the following standards: INMARSAT MINI-M SDM, CN-MM056, 059, IEC 60945 (Ed.
  • Page 8: System Configuration

    SYSTEM CONFIGURATION Antenna Unit optional supply standard supply SF-130 ISDN Handset N Type SF-870 shipyard supply Antenna cable φ RG-223 25m N Type RJ-45 ISDN (RJ-45) RJ-11 RJ-11 RJ-45 Terminal ISDN cable ISDN Adapter QRPM911-3000 (RJ-45) RJ-45 G3 FAX (3 m) QDGY 911912 FAX-8070P Communication Unit...
  • Page 9: Specifications

    FURUNO FELCOM30 SPECIFICATIONS OF THE INMARSAT FLEET F33 SHIP EARTH STATION FELCOM 30 1. ANTENNA UNIT Gain Greater than 13 dBi Axial Ratio Less than 2.0 dB Polarization Right circularly polarized wave Antenna Beamwidth 60 deg. approx. (at –3 dB)
  • Page 10 FURUNO FELCOM30 5. ENVIRONMENTAL CONDITION Ambient Temperature Complies with Inmarsat SDM and IEC 60945 (Ed.4) Antenna unit: -25°C to +50°C Communication unit: -15°C to +55°C Handset: -15°C to +55°C Relative Humidity 95% at 40°C (Inmarsat SDM 95 & IEC 60945) Waterproofing Complies with IEC 60529;...
  • Page 11: Introduction

    INTRODUCTION General The FELCOM 30 consists of the Above Deck Equipment (ADE) and Below Deck Equipment (BDE). Above Deck Equipment - ADE The FELCOM 30 Above Deck Equipment consists of: • Servo stabilized antenna dish with RF-Transceiver • GPS receiver •...
  • Page 12: Communication Services

    1. INTRODUCTION Communication services FELCOM 30 provides the following services: Speech: 4.8 kbps Data: 9.6 kbps, built-in compression provides up to 40 kbps MPDS: Mobile Packet Data Service FWD = 64 kbps, RTN = 28.8 kbps Shared channel Telefax: 9.6 kbps Group 3 via Terminal Adapter (TA)
  • Page 13: Operation From Handset

    OPERATION FROM HANDSET Display Panel and Key Panel of ISDN Handset Handsfree microphone Display indicators: appears at hook OFF ISDN flashes when receiving a call ALPHA Net provider & Ocean Region Ready for call appears when loudspeaker is ON appears when selecting ALPHA letters on the keypad, e.g.
  • Page 14: Switching On

    2. OPERATION FROM HANDSET Switching ON The ON/OFF switch located on the rear panel of the Communication Unit switches all basic units of the FELCOM 30 terminal on/off: the ISDN Handset the Communication Unit (CU), and the Antenna Unit. See figure below for location of the power ON/OFF switch and indicator.
  • Page 15: Sim Card

    Phone book Allowed Net service providers Note: FELCOM 30 can be used with or without SIM card. The Net service provider, however, sometimes requires the use of SIM card. The SIM card driver is located on the rear panel of the Communication Unit, see page 2-2.
  • Page 16: Isdn Handset

    The handset will now Language stay in Fleet mode. Protocol SW version Reset to Fleet FELCOM 30 starts up FELCOM 30 automatically initializes the system and searches for the satellite. Furuno Fleet Waiting Euro-ISDN Initializing Searching Ready for call See “3.2 Satellite search” in this manual to restart a search manually.
  • Page 17: Making A Call

    2. OPERATION FROM HANDSET Making a call 1. Dial 00, country code and subscriber number, e.g.: pqrs pqrs pqrs Japan Dial (4.8K) 008167244700 For normal call For handsfree call When entered, the display Calling ... 008167244700 reads: When the remote end answers, Connected 09:46 the display reads: 008167244700-...
  • Page 18: Redialing

    Redialing The Redial Memory stores the last 30 called and received numbers (incoming IMN numbers are not conveyed from “ashore”). The data are erased when disconnecting the handset or FELCOM 30 is switched off. To redial calls made: 1 Press the arrow up key to recall the latest number dialed.
  • Page 19: Dialing From Phone Book

    2. OPERATION FROM HANDSET Dialing from phone book 1 Press the phone book key and scroll through ALPHA the phone book. ›› BT Furuno 2 Press the hook ON/OFF key to call the selected number. ALPHA Calling ... Incoming calls to handset The handset rings when receiving a call.
  • Page 20: Call Hold And Transfer

    MSN (example) When receiving a call to an ISDN phone, the caller’s MSN number will appear in the display (if programmed). When FELCOM 30 is busy with a satellite link call, it is possible to make internal calls. Example of internal call connections:...
  • Page 21: Various Call Procedures

    2. OPERATION FROM HANDSET 2.12 Various call procedures Call from a standard telephone Short number dialing from Phone Book (prefix 23) fetches and sends the telephone number stored in the Phone Book under short number 15. Short number dialing (prefix 23) through selected Net service provider fetches and sends the telephone number stored under short number 15 via the selected Net service provider (KDDI=no.3).
  • Page 22: To Call Felcom 30

    874 – AOR-W (Atlantic Ocean Region West) 2.14 Phone book entry The entries in the FELCOM 30 phone book may consist of maximum 100 numbers. The number/name list is stored in the Communication Unit. Programming: ››Add entry 1 Open the phone book > menu.
  • Page 23 2. OPERATION FROM HANDSET 5 Enter the telephone number e.g.: ALPHA Number... pqrs pqrs 008167244700 6 Pressing stores the entry in the phone book. Saving ›› Fera ASA Neratek 7 Press to revert to idle. Ready for call The character table shows all the characters accessible. Key Uppercase Lowercase Notes: .
  • Page 24: Phone Book Editing

    See number If "Sort by ShrtNo" is selected, the function Copy Sort by ShrtNo switches to "Sort by Name". ALPHA Add Entry Add name: Furuno Satcom_ Edit ALPHA appears when letters are Number: number 004767244700 to be entered. ALPHA Edit name...
  • Page 25: Analogue Telephone

    2. OPERATION FROM HANDSET 2.16 Analogue telephone 1 Speaker 2 Keypads 3 R-button (not used) 4 Storing / Microphone muting 5 Last number redial 6 Hook on / off 7 Line cable outlet 8 Microphone 9 Memory (stored numbers) 10 Volume control 11 Ringing signal High / Low Outgoing call 1 Lift handset and receive dial tone...
  • Page 26 2. OPERATION FROM HANDSET Abbreviated call 1 Lift handset and receive dial tone 2 Press [MINNE] button. 3 Press relevant storing address (0 – 9). The subscriber number is automatically dialled. Note: If you put the analogue phone, facing the key pad down for holding on call, the line will cut.
  • Page 27: Handset Functions

    HANDSET FUNCTIONS Overview ››Sat. Search Opening Search ››Search all Searching...IOR Tuning to IOR KDDI MENU Phone setup AOR-W Elevation 0 Elevation 17 Ready for call Set Network AOR-E Ports Elevation: 0...90 Information Region 4 ›› #1: 4.8 Speech Region 5 2: 4.8 Speech Region 6 Region 7...
  • Page 28 3. HANDSET FUNCTIONS 2400bps 4800bps ››Sat. Search MENU 9600bps Phone setup 19200bps Set Network 38400bps ›› Port A Ports ›› Speed 57600bps Information Port B Format ›› 115200bps COM defaults Flow control NMEA port Compression ››Driver switch ›› RS-232 d=7,p=none,s=1 ››...
  • Page 29: Satellite Search

    3. HANDSET FUNCTIONS Satellite search Some geographic locations allow contact with more than one Ocean Region satellite. It is recommended to choose an Ocean Region providing good signal quality and cost-effective communication. Use the Satellite Coverage Map on next page to select the Ocean Region at your location: Atlantic Ocean Region West: AOR-W...
  • Page 30 3. HANDSET FUNCTIONS Global beam Spot beam (circles) LONGITUDE 180 W 160 W 140 W 120 W 100 W 80 W 60 W 40 W 20 W 20 E 40 E 60 E 80 E 100 E 120 E 140 E 160 E 180 E 60 N...
  • Page 31: Phone Setup (Isdn Handset)

    3. HANDSET FUNCTIONS Phone setup (ISDN Handset) 3.3.1 Active MSN (Multiple Subscriber Number) When making a call , the device connected to FELCOM 30 identifies itself locally by its MSN number. The first ISDN Handset connected has the following MSN numbers: Identity...
  • Page 32: Ringer

    Increasing 3.3.4 Answer beep FELCOM 30 may be set to emit a signal in the handset when an outgoing call is answered. The signal will also sound when a call is transferred at the remote end. The signal is not active during handsfree calls.
  • Page 33: Backlight On/Off

    Dimmer [100%] 3.3.6 Protocol FELCOM 30 allows selection between the following ISDN protocols. Euro ISDN for connection to equipment conforming to the European ISDN standard (default) NI-1 protocol: Not used Note: All ISDN device and the CU must use the same protocal.
  • Page 34: Software Version

    3. HANDSET FUNCTIONS 3.3.7 Software version This function displays the ISDN Handset software version. 1 Open the MENU and scroll down to Phone setup, Sat. Search ››Phone setup and select the SW version function. Set Network Ports Information ››Active MSN Keyclick 2 Press to read.
  • Page 35: Setting Ports

    3. HANDSET FUNCTIONS Setting ports Serial ports A and B The data speed, format and flow control for the RS-232 serial ports A and B are set up as follows: Sat. Search ››Phone setup 1 Open the MENU and scroll down to Ports. Set Network Ports Information...
  • Page 36: Information Available

    3. HANDSET FUNCTIONS Information available Open the menu and scroll down to read various information, as indicated (examples): Sat. Search ››Phone setup Set Network Ports Information ››System Ctrl SW ››Diagnostics Monitor Forward Id Version Info Network Info Alarms & Msgs Position Speed/course F33.21...
  • Page 37: Operation From Pc

    OPERATION FROM PC Installing the PC program The vtLite Mobile program allows FELCOM 30 to be operated or configured from a PC, including functions such as: Phone book Traffic log Configuration of ports (ISDN/RS-232/USB/RS422) Configuration of the CU Connect the PC as shown belpw.
  • Page 38 Double-click the “furuno.bat” icon. 3 Connect the serial cable between the PC serial port and one of the RS-232 ports on the FELCOM 30 Communication Unit. See previous page. 4 Switch ON the Communication Unit. 5 Start the vtLite Mobile program by clicking Start>Programs>vtLite Mobile.
  • Page 39: Starting Up

    4. OPERATION FROM PC Starting up Switch ON FELCOM 30. See figure on page 2-2 for location of the ON/OFF switch. Turn ON the PC and click Start>Programs>vtLite Mobile. Note: The vtLite can only be used on one PC at a time.
  • Page 40 4. OPERATION FROM PC Note: It is recommended that the signal strength reading (S/N=Signal/Noise ratio) should be at least 500, typically 540. The antenna will automatically fine-tune to the best signal and accept it. Clicking Seek starts the search again. If required, select a specific satellite by clicking New.
  • Page 41: Phone Book

    4. OPERATION FROM PC Phone book Adding and editing entries can also be done from the handset, see “Chapter 2 OPERATION FROM HANDSET”. Phone book capacity SIM card (Data vary with card type) Phone numbers: 100 entries 100 entries Number length: 19 digits 19 digits Name length:...
  • Page 42 4. OPERATION FROM PC Adding or editing entries 3 Clicking New (window 2 on previous page) opens the window used to add an entry to the book. Use Del to modify. Save stores the new entry. 4 Clicking Edit (window 2 on previous page) opens the window allowing changes to be made in the Phone book.
  • Page 43: Traffic Log

    Circuit switched calls (Cct) including: Speech data Packet switched data calls (Mpds) including: Mobile Packet Data Service calls The FELCOM 30 owner may set the log output mode as follows, (see "4.5 Traffic log settings"): paused cleared (stops logging and clears the log) enabled Traffic log readout 1 Clicking Log opens the Traffic log window.
  • Page 44 4. OPERATION FROM PC Circuit switched calls: Clicking Cct displays the list of calls. 3 Scroll to wanted call record and press to display details of the selected call. 4 The call details include data such as dialed number, start of the call, duration, service and terminal Id.
  • Page 45: Traffic Log Settings

    4. OPERATION FROM PC Traffic log settings (owner level only, see "Shifting to owner level" on page 5-4.) 1 In the Main window, clicking Log opens the Traffic log window, which displays the current log mode, number of unprinted calls, and whether logging of incoming calls is enabled/disabled.
  • Page 46 4. OPERATION FROM PC Mobile Packet Data Service calls: 4 Clicking Mpds in the Traffic log (window 1 on previous page) opens the list of Mobile Packet Data Service call records. 5 Print outputs all unprinted calls (tagged with a hash): Clicking Tag* marks all calls with a hash, which adds the records to the printout file.
  • Page 47: Traffic Log Printout Viewer

    4. OPERATION FROM PC Traffic log printout viewer 4.6.1 Normal calls (Cct) The viewer lists tagged call records. Records that have not been printed out are marked with a hash. The record file can be printed out or saved to disk. For default setup, see "5.15 Print handling setup".
  • Page 48: Mobile Packet Data Service Calls (Mpds)

    4. OPERATION FROM PC 4.6.2 Mobile Packet Data Service calls (MPDS) The viewer lists tagged call records. Records that have been not printed out are marked with a hash. The record file can be printed out or saved to disk. For default setup, see "5.15 Print handling setup".
  • Page 49: Telefax Service

    FELCOM30 is fully compatible with the world’s leading telefax machines and telefax software standards. However, transmission may not be possible through some of the telefax machines available on the market. Please check with your Net service provider/FURUNO Distributor before purchasing a telefax for use with FELCOM30. Transmission Telefax calls made by FELCOM30 are telefax only.
  • Page 50: Data Service

    4. OPERATION FROM PC Data service 9.6 kbps data transmission FELCOM30 provides access to asynchronous data services through its built-in modem capability. The transmission rate over the satellite is 9.6 kbps, and any standard PC with a serial port can be used. Installation Connect the RS-232 serial cable between the serial port on the PC and one of the 9-pin RS-232 ports on the FELCOM30 CU.
  • Page 51: Configuration From Pc

    CONFIGURATION FROM PC Menu functions Point at icons and double-click the mouse to open menus and functions. 3. Restrict Exit Menu 1. Restrict 2. Access SIM usage dial code 1. ISDN Exit Menu 2. Net service 4. Set 6. USB 2.
  • Page 52: Function Reference List

    See "5.6 Advanced functions". Restrict dial Only allows calls from Phone Book. List of barred numbers may be established. Set personal codes for using FELCOM 30. Access code Restrict SIM usage Only allows calls with specific card, no card or any card.
  • Page 53: Access Level

    5. CONFIGURATION FROM PC Access level The FELCOM 30 user program (vtLite Mobile) is accessible from two levels: USER LEVEL OWNER LEVEL – accessed by owner level password. Warning: To prevent misuse, passwords other than default must be entered before putting the FELCOM 30 in operation.
  • Page 54: Functions Requiring Owner Level

    5. CONFIGURATION FROM PC 5.3.2 Functions requiring owner level Programming of the functions below requires that the user access is set to OWNER LEVEL: Traffic log settings/printouts Modifying password Net Service provider names Restricted dial Restricted SIM usage ISDN configuration (except data/time element) Access code Paid functions Phone name setup...
  • Page 55 5. CONFIGURATION FROM PC Changing owner level password 3 Open the Set access level window again, and click Edit to modify the owner password. Key in: Current password New password (10 - 12 digits) Retype to confirm COM1 4 Click Ok for each entry and store new password. To revert to User level, open the "Set access level"...
  • Page 56: Selecting Default Net Service Provider

    5. CONFIGURATION FROM PC Selecting default Net service provider The default Inmarsat Net service provider for a satellite (Ocean Region) is automatically used if the user does not select another one when making a call. Make sure that you choose the Net service provider who commissioned the equipment.
  • Page 57 5. CONFIGURATION FROM PC 4 Clicking Edit or pressing at the satellite region selected in step 2, displays the list of available Net service providers. COM1 5 Scroll to required Net provider: , and press to enter chosen Net as default. Save stores the selected Net provider for this satellite (Ocean Region).
  • Page 58: Phone Setup

    5. CONFIGURATION FROM PC Phone setup This phone setup menu includes the functions: Limitation of call duration Setting time zone Indication of received calls(See next page.) Double-click the Phone setup menu icon in the Function menu to access the functions. Call duration limit The call duration guard prevents accidental transmission of prolonged 64 kbps calls.
  • Page 59 2 Press the Edit button to open the List. COM1 3 Scroll to select the required zone. Click Selct to store the selected zone. Message indication When the Massage Indication function is set On, a received data and/or fax call is signaled in all FELCOM 30 Display Handsets:...
  • Page 60 5. CONFIGURATION FROM PC The ringing stops when pressing , or when the Call is finished. F2M data call Press ESC..Data call: Fax call: F2M fax call Press ESC..(F2M = Fixed-to-Mobile) Telenor Ready for call...
  • Page 61: Advanced Functions

    5. CONFIGURATION FROM PC Advanced functions “9 Customize” is accessible from OWNER LEVEL only. The OWNER LEVEL is protected by password. For shifting to owner level and assignment of password, see "5.3 Access level". “ 4 Alarms and messages” is accessible when Diagnostics is turned ON. COM1 The Advanced functions include the following menus.
  • Page 62: Access Control

    Restricted dialing The restricted dialing function allows the owner to establish a Barred list of subscriber numbers that cannot be called; or set FELCOM 30 for dialing from Phone Book only. The restricted dialing modes prevent misuse of FELCOM 30.
  • Page 63: Restricted Dialing Setup (Owner Level Only)

    5. CONFIGURATION FROM PC 5.7.2 Restricted dialing setup (owner level only) "Barred list" and phone book are established as follows: 1 Open the Restricted dialing window as shown on the previous page. 2 The Restricted dialing window shows which list is currently active. Edit allows selection of restriction mode.
  • Page 64: Access Code (Owner Level Only)

    5. CONFIGURATION FROM PC 5.7.3 Access code (owner level only) Access code can be activated for 4.8 kbps speech only. When the access code function has been activated, the user is always prompted for a 1-8 digit personal code when making a call. All telephones are activated.
  • Page 65: Restricted Sim Usage

    2 The SIM restrictions window shows an example with the setting Allowed SIM: No SIM. Click Any (default) to set FELCOM 30 for operation from a specific card only. Lock SIM: 3 Click Lock and insert the actual SIM card.
  • Page 66: Software Update Preparation

    5. CONFIGURATION FROM PC Software update preparation 1 Open the Function menu and then Advanced function menu. 2 Double-click the Software update prep icon. COM1 3 Press the YES button. COM1 4 To view update description press the Descr button. 5 Press the OK button.
  • Page 67: Configuration Menu

    1. ISDN Exit Menu 2. Net service 4. Set 6. USB Exit Menu configuration providers diagnostics FELCOM 30 to map all “unknown” devices to 4.8 kbps 9. Spot Beam Report Method speech service. Note: Remember to revert to user level. 5-17...
  • Page 68: Net Service Providers (Owner Level Only)

    5. CONFIGURATION FROM PC 5.9.2 Net service providers (owner level only) Adding, editing, or removing entries in the list of Net service providers. 1 Via the Function menu > Advanced functions menu, double-clicking the Net service providers icon in the Configuration menu displays the list of Net service providers including their station codes.
  • Page 69: Set Diagnostics

    5. CONFIGURATION FROM PC 5.9.3 Set diagnostics Additional system information is displayed when diagnostics is turned On. See also “5.1 Menu functions”. 1 Double-click the Set diagnostics icon via the Function menu > Advanced functions menu > Configuration menu. 2 Click On or Off as required. Exit Menu 1.
  • Page 70: Dual-Port Usb

    5. CONFIGURATION FROM PC 5.9.4 Dual-port USB The Dual-port USB allows several programs to operate at the same time via a single USB port. Connect a USB cable between the USB port of the communication unit and the USB port of PC. One channel for data communication One channel for control (vtLite) The default setting is “Single port”.
  • Page 71 5. CONFIGURATION FROM PC 4 Clicking Save opens Welcome to the Found New Hardware Wizard which allows the selection of new USB drivers required to achieve parallel operation via the USB port. 5 The Welcome to the Found New Hardware Wizard installs the Nera dual port modem driver required for Dual Port operation.
  • Page 72 5. CONFIGURATION FROM PC 8 Clicking the Modem tab shows the new driver installations (examples): COM6 to be used for vtLite Mobile COM3 to be used for dial-ups Nera control Port COM6 9 Open vtLite Mobile and click Port. Select the Port COM setting for the new driver, i.e.
  • Page 73: Spot Beam Report Method

    5. CONFIGURATION FROM PC 5.9.5 Spot beam report method 1 Double-click the Spot beam report method icon via the 1. ISDN Exit Menu 2. Net service 4. Set 6. USB configuration providers diagnostics Function menu > Advanced functions menu > 9.
  • Page 74: Information Available

    5. CONFIGURATION FROM PC 5.10 Information available Miscellaneous version Id information The Information available function displays the terminal forward Id and system versions. 1 Open the Function menu > Advanced functions menu > Information available menu. 2 Double-clicking the miscellaneous version Id information icon displays the available data.
  • Page 75: Customization Menu (Owner Level Only)

    Phone name setup 2 Double-clicking the Phone name setup icon in the Customization menu displays the Phone name, i.e. FURUNO F33. To change, key in uppercase/lowercase letters as required. Use Del to modify. Save stores the changes. This name appears at some screen.
  • Page 76: Routing Of Incoming Calls

    Routing of incoming calls When applying for IMN numbers, a Terminal Id (OID/DID) is received from the Net service provider. All devices connected to FELCOM 30 can make outgoing calls. For incoming calls it must be assured that the Terminal Ids and MSN numbers configured are as commissioned.
  • Page 77 5. CONFIGURATION FROM PC Routing of incoming calls (examples) The table below illustrates the use of appropriate Terminal Ids for the various services combined with examples incoming IMN numbers. * Preprogrammed, see table on previous page. Note: If the Net service provider does not specify which Terminal Id should be used with the various IMN numbers, select Term.
  • Page 78: Msn Configuration

    5. CONFIGURATION FROM PC 5.13 MSN configuration You are prompted to enter the owner level password (default: 1234567890). For security, the password should be changed before or after configuration of a device. See “Changing owner level password” on page 5-5. Click to open Device Manager for configuration of ISDN/RS-232/ RS-422/USB.
  • Page 79: Isdn Handset

    5. CONFIGURATION FROM PC 5.13.1 ISDN Handset ISDN Handsets will automatically be configured with Handset MSNs in the Device Manager. The first ISDN Handset connected will be given MSN20 and MSN22. The next ISDN Handset will be the next available MSNs. The MSNs can be controlled independently, e.g.
  • Page 80 5. CONFIGURATION FROM PC Deleting an ISDN Handset Unplug the ISDN Handset to be deleted and rightclick the same in the Dedicated Handset list. Clicking Test Handset removes its data, leaving the Terminal Id and MSN number vacant for another Display Handset. If necessary, click refresh: and repeat clicking Test Handset.
  • Page 81: Isdn Port

    5. CONFIGURATION FROM PC 5.13.2 ISDN port Selection example: 4.8k speech Open device manager and click the New ISDN button to open ISDN Setup Wizard. Select the required service: • 4.8 kbps standard speech service • fax (9.6 kbps fax) Click to continue.
  • Page 82: Port

    5. CONFIGURATION FROM PC 5.13.3 RS-232 port Open device manager and click [---] button of the RS232 on the Serial Ports- 64K UDI to open Serial Port Setup window. Key in MSN number if not using the recommended one. Click Proceed button to enter number.
  • Page 83: Usb Port

    5. CONFIGURATION FROM PC 5.13.4 USB port Open device manager and click [---] button of the USB on the Serial Ports-64K UDI. Click to open Key in MSN number Serial Port if not using the Setup. recommended one. Id=21h MSN=60 Click Next to Id=22h MSN=61 enter number.
  • Page 84: Saving And Reloading Configurations

    5. CONFIGURATION FROM PC 5.14 Saving and reloading configurations The FELCOM 30 configuration settings may be stored on the PC hard disk, e.g. prior to replacing software. Procedure 1 Open the Device Manager window as indicated. 2 Clicking Devices > Save config to a file automatically stores the data in a “Config.
  • Page 85 5. CONFIGURATION FROM PC Configuration printout viewer The list is sorted by Terminal Id. Print to local printer Save to disk Terminal ld and MSN number Tyep of service Individual device settings Name/location, if entered 5-35...
  • Page 86: Print Handling Setup

    5. CONFIGURATION FROM PC 5.15 Print handling setup The Printout from modem window is used for setting of default output of Traffic log, Modem configuration, etc. Clicking Configure > Print handling opens the Printout from modem window. The following settings are selectable. Default print action: Normally, choose Print to screen which causes the file to be output via the Printout viewer.
  • Page 87: Ethernet Interface

    5. CONFIGURATION FROM PC 5.16 Ethernet interface Port configuration gets an additional tag for Telnet settings. Click Configure > Port and Telnet settings tag. If Enable access via LAN is ticked then vtLite will attempt to communicate using a raw telnet connection to the server address given in the server box. It will use the default telnet port 23.
  • Page 88 5. CONFIGURATION FROM PC This page is intentionally left blank. 5-38...
  • Page 89: Data Communication

    VPN - Virtual Private Network Land Earth FELCOM 70 Station, FELCOM 50 FELCOM 30 SBS (Shared Base Station) assigns channels to the MPDS user and handles the MPDS communication. Terminals in MPDS mode share data channels with other users. RLES (Regional Land Earth Station) sets terminal PC w/Windows in MPDS list.
  • Page 90: Connecting Up

    115200 bps Format: 8 data bits, no parity, 1 stop bit Flow control: Hardware (RTS/CTS) Modem Drivers Win 2000/XP: - Std 33.600 bps FELCOM 30 48 VDC SYNC ISDN ISDN ALARM RS-232 A RS-232 B 5 4 3 2 1...
  • Page 91: Mpds-Setup

    6.1.3 MPDS - setup (Windows XP is used as an example) Ensure that vtLite Mobile is closed. 1 Open the Control Panel on the PC and double-click the Phone and Modem Options icon. 2 Click the Modems tab. Click Add, see next page.
  • Page 92 6. DATA COMMUNICATION 3 In the Add Hardware Wizard window check "Don't detect my modem", and click Next. Select Standard 33600 bps Modem in the Models field, and click Next. 4 Select the port to which the Modem driver should be installed. Click Next and then Finish to complete the installation.
  • Page 93 5 Opening the Phone and Modem Options window confirms the established modem connection. Select “Standard 33600 bps Modem”. Note: The setup for data transfer to the CU is based on the Windows 2000/XP default parameters: 8 data bits - no parity - 1 stop bit - flow ctrl: Hardware Clicking Properties allows checking the parameters.
  • Page 94 6. DATA COMMUNICATION 7 Click Create a new connection to open the New Connection Wizard. Click Next. 8 Check Connect to the Internet. Click Next. Check Set up my connection manually. Click Next.
  • Page 95 9 Check “Connect using a dial-up modem”. Click Next. 10 Check “Modem Standard 33600 bps Modem.” Click Next. Enter the name for the connection e.g. MPDS. Click Next.
  • Page 96 Check Anyone's use, and click Next. Note: Hash # may be omitted on some PCs/ Windows versions. 12 Enter name and password for the connection. Uncheck Turn on Internet Connection Firewall for this connection. Click Next. Complete the New Connection, click Finish. FURUNO...
  • Page 97: Checking Default Settings

    6.1.4 Checking default settings 1 Double-click Network Connections in the Control Panel. 2 Right-click the MPDS dial-up connection and click Properties.
  • Page 98 6. DATA COMMUNICATION 3 Check settings in the MPDS Properties window: Modem - Standard 33600 bps Modem (COM1) Phone number: **94#. Click Configure. 4 In the Modem Configuration window, check that the Maximum speed (bps) is set to 115200. 6-10...
  • Page 99 5 In the MPDS Properties window, click Networking and check that Internet Protocol (TCP/IP) is selected. Click Settings. 6 In the PPP Settings window, Negotiate multi-link for single link connections should be unchecked. 7 Click OK button to finish. 6-11...
  • Page 100: Connecting To Server

    If provided for the specific server connection, enter the User name and Password. Dialing **94# establishes the MPDS connection via the default Net provider (to HomeLES, see system overview). Click Dial to establish the connection to the server. See Connection in progress on next page. FURUNO 6-12...
  • Page 101 Connection in progress Displayed on the PC screen: The FELCOM 50 ISDN Handset displays: (must be in diagnostic mode). MPDS: TUNED AOR-E Spot:6 MPDS:Registering AOR-E Spot:6 MPDS:Registered AOR-E Spot:6 MPDS:Connected AOR-E Spot:6 6-13...
  • Page 102 6. DATA COMMUNICATION When connected: Open the browser/program to be used on the connection. http://www.furuno.co.jp/ Connection status Appears when right-clicking the MPDS dial-up icon or clicking the PC icons in the lower right corner of the screen. Note: Click Disconnect when shutting down the call.
  • Page 103 Switching between MPDS and ISDN mode The connection window provides sensing on the telephone number. If dialing an international number instead of **94#, the terminal switches back to ISDN mode of operation. Examples: Dialing **94# MPDS via default Net service provider (no subscriber number is sent to the Net provider).
  • Page 104: Traffic Log

    6. DATA COMMUNICATION 6.1.6 Traffic log COM1 C/No In the vtLite idle window, clicking Log lets you select between traffic logs for packet switched data (MPDS) and all other circuit switched call types. Clicking the right arrow key expands the level of detail on entries listed. In the Traffic Log window: MPDS: note that this information is included for information only and should not be used e.g.
  • Page 105: At-Commands

    FELCOM 30 terminal in MPDS mode. This is implicitly done when using the **94# dial string. This command will make the FELCOM 30 terminal Register at the RLES when the Windows dial Up adapter sets up a PPP connection to the H-LES (Internet).
  • Page 106 It is included for information only. However when you are not able to establish the Dial Up Adapter, the "FURUNO" procedure has been to try the At+Wreg=1 , in order to verify whether or not this has been a SBS or RLES problem.
  • Page 107: Troubleshooting

    6.1.8 Troubleshooting Problem Probable cause Action 1. No contact with modem or Wrong setup of Make sure the vtLite busy Communication Unit. settings are correct, see RS-232 configuration. vtLite Mobile uses the same port. Try autodect if problems with the connection. Try different speed and COM port settings.
  • Page 108 6. DATA COMMUNICATION Checking your configuration Connection attempt fails quickly and reports a hardware error with the modem Check that no other application for example hyperterminal or vtLite is using the serial port and check that the serial cable is properly connected between the PC and the terminal.
  • Page 109 The versions of the software components used in your system are shown in menu “Advanced functions” -> “Information available” -> “Misc version Id”. Use the up/down arrow keys to navigate the list. Minimum Modem software requirements: FELCOM 30: 2.1 system version (vtLite function no.982). 6-21...
  • Page 110: Mobile Packet Data Service (Usb)

    VPN - Virtual Private Network Land Earth FELCOM 70 Station, FELCOM 50 FELCOM 30 SBS (Shared Base Station) assigns channels to the MPDS user and handles the MPDS communication. Terminals in MPDS mode share data channels with other users. RLES (Regional Land Earth Station) sets terminal PC w/Windows in MPDS list.
  • Page 111: Connecting Up

    The programs may be reinstalled when the USB installation has been completed. Procedure: 1 Insert the CD enclosed with the manual. 2 With the terminal ON, connect the USB port of a PC and FELCOM 30 as shown below. 3 Windows opens the Found New Hardware Wizard. See next page.
  • Page 112: Pc Setup

    6. DATA COMMUNICATION 6.2.3 PC setup Setting up a connection (Windows XP is used as an example) Ensure that vtLite Mobile is closed. 1 The Found New Hardware Wizard opens when the USB cable has been connected. Check "Install from a list or specific location (Advanced)" and click Next. 2 Check "Don't search.
  • Page 113 3 In the Install new modem window click Have disk. Windows selects the CD drive and detects the USB driver on the CD automatically. Click Ok. 4 Select the NERA Generic USB Modem. Click Next and then Finish to complete the installation. NERA Generic USB Modem NERA F33 USB Modem 6-25...
  • Page 114: Mpds-Setup

    Select Nera Generic USB Modem. NERA Generic USB Modem Note: The setup for data transfer to the FURUNO terminal is based on the Windows 2000/XP default parameters: 8 data bits - no parity - 1 stop bit - flow ctrl: Hardware Clicking Properties allows checking the parameters.
  • Page 115 3 Click Create a new connection to open the New Connection Wizard. Click Next. 4 Check Connect to the Internet. Click Next. Check Set up my connection manually. Click Next. 6-27...
  • Page 116 6. DATA COMMUNICATION 5 Check Connect using a dial-up modem. Click Next. 6 Check “Modem-NERA Generic USB Modem.” Click Next. Enter the name for the connection e.g. MPDS. Click Next. Modem - NERA Generic USB Modem [COM3] 6-28...
  • Page 117 Check Anyone's use, and click Next. Note: Hash # may be omitted on some PCs/ Windows versions. 8 Enter name and password for the connection. Uncheck Turn on Internet Connection Firewall for this connection. Click Next. Complete the New Connection, click Finish. FURUNO 6-29...
  • Page 118: Checking Default Settings

    6. DATA COMMUNICATION 6.2.5 Checking default settings 1 Double-click Network Connections in the Control Panel. 2 Right-click the MPDS dial-up connection and click Properties. 6-30...
  • Page 119 3 Confirm settings in the MPDS Properties window: "Modem - NERA Generic USB Modem". Phone number: **94# Click Configure. Modem - NERA Generic USB Modem [COM3] 4 In the Modem Configuration window, check that the Maximum speed (bps) is set to 115200. 6-31...
  • Page 120 6. DATA COMMUNICATION 5 In the MPDS Properties window, click Networking and check that Internet Protocol (TCP/IP) is selected. Click Settings. 6 In the PPP Settings window, Negotiate multi-link for single link connections should be unchecked. 6-32...
  • Page 121: Connecting To Server

    If provided for the specific server connection, enter the User name and Password. Dialing **94# establishes the MPDS connection via the default Net provider (to HomeLES, see system overview). Click Dial to establish the connection to the server. See Connection in progress on next page. FURUNO 6-33...
  • Page 122 6. DATA COMMUNICATION Connection in progress Displayed on the PC screen: The FELCOM 50 ISDN Handset displays: (must be in diagnostic mode). MPDS: TUNED AOR-E Spot:6 MPDS:Registering AOR-E Spot:6 MPDS:Registered AOR-E Spot:6 MPDS:Connected AOR-E Spot:6 6-34...
  • Page 123 When connected: Open the browser/program to be used on the connection. http://www.furuno.co.jp/ Connection status Appears when right-clicking the MPDS dial-up icon or clicking the PC icons in the lower right corner of the screen. Note: Click Disconnect when shutting down the call.
  • Page 124 6. DATA COMMUNICATION Switching between MPDS and ISDN mode The connection window provides sensing on the telephone number. If dialing an international number instead of **94#, the terminal switches back to ISDN mode of operation. Examples: Dialing **94# MPDS via default Net service provider (no subscriber number is sent to the Net provider).
  • Page 125: Traffic Log

    6.2.7 Traffic log COM1 C/No In the vtLite idle window, clicking Log lets you select between traffic logs for packet switched data (MPDS) and all other circuit switched call types. Clicking the right arrow key expands the level of detail on entries listed. In the Traffic Log window: MPDS: note that this information is included for information only and should not be used e.g.
  • Page 126: At-Commands

    FELCOM 30 terminal Register at the RLES when the Windows dial Up adapter sets up a PPP connection to the H-LES (Internet). sets the FELCOM 30 terminal back to Normal mode (SCPC HSD) mode. Note: Local echo of keyboard entries is set to ON with the commands: Note that all the above commands are not required if you use the Dial String **94# to select MPDS;...
  • Page 127 Dial Up Adapter, the "FURUNO" procedure has been to try the At+Wreg=1 , in order to verify whether or not this has been a SBS or RLES problem. Verifying MPDS with AT-commands Access to AT-commands Instead of using the PC hyperterminal facility, access can easily be accomplished using vtLite Mobile, or using Hyperterminal.
  • Page 128: Troubleshooting

    6. DATA COMMUNICATION 6.2.9 Troubleshooting Problem Probable cause Action 1. No contact with Wrong setup of Check cable connection. modem: Communication Unit. Disconnect USB cable, and reconnect. On PC, open Phone and Modem options and check whether USB Modem driver is connected to COM port.
  • Page 129 Problem Probable cause Action 5. Using vtLite Remove vtLite Mobile and USB drivers, see problem 1. Mobile via USB fails: Reinstall vtLite Mobile. 6. Disconnects Wrong setting in dialup. Check properties>options>idle time after some time: before hang up. 7. All dialups dial in Use AT+WS45=1 to set port back to MPDS mode: normal mode.
  • Page 130 6. DATA COMMUNICATION Checking your configuration Connection attempt fails quickly and reports a hardware error with the modem Check that no other application for example hyperterminal or vtLite is using the serial port and check that the serial cable is properly connected between the PC and the terminal.
  • Page 131 The versions of the software components used in your system are shown in menu “Advanced functions” -> “Information available” -> “Misc version Id”. Use the up/down arrow keys to navigate the list. Minimum Modem software requirements: FELCOM 30: 2.1 system version (vtLite function no.982). 6-43...
  • Page 132: Mobile Data Service (Rs-232)

    The service is suitable for applications such as high-speed file transfer, store-and-forward video, e-mail and internet. (PPP = Point-to-Point Protocol). Land Earth Station, FELCOM 70 FELCOM 50 FELCOM 30 FELCOM 30: Internet provider ISDN/PSTN Home Office with analogue modem supporting 9.6 kbps data...
  • Page 133: Connecting Up

    1 stop bit Flow control: Hardware (RTS/CTS) To change the default setting, see “3.7 Setting ports”. Modem Drivers Win 2000/XP: - Std 33.600 bps FELCOM 30 48 VDC SYNC ISDN ISDN ALARM RS-232 B RS-232 A 5 4 3 2 1...
  • Page 134: Pc Setup

    6. DATA COMMUNICATION 6.3.3 PC setup Setting up a connection (Windows XP is used as an example) Ensure that vtLite Mobile is closed. 1 Open the Control Panel on the PC and doubleclick the Phone and Modem Options icon. 2 Click the Modems tab. Click Add, see next page.
  • Page 135 3 In the Add Hardware Wizard window check "Don't detect my modem", and click Next. Select Standard 33600 bps Modem in the Models field, and click Next. 4 Select the port to which the Modem driver should be installed. Click Next and then Finish to complete the installation. 6-47...
  • Page 136 Select “Standard 33600 bps Modem”. Click the Advanced tag and enter command “AT+WS45=1.” Note: The setup for data transfer to the Furuno terminal is based on the Windows 2000/XP default parameters: 8 data bits - no parity - 1 stop bit - flow ctrl: Hardware Clicking Properties allows checking the parameters.
  • Page 137 7 Click Create a new connection to open the New Connection Wizard. Click Next. 8 Check Connect to the Internet. Click Next. Check Set up my connection manually. Click Next. 6-49...
  • Page 138 6. DATA COMMUNICATION 9 Check Connect using a dial-up modem. Click Next. Check "Modem - Standard 33600 bps Modem". Click Next. 10 Enter the name for the connection e.g. Mobile Data Service via RS-232. Click Next. Enter phone number. (Through some Net Providers, dialing 28 automatically connects you to the ISP - Internet Service Provider).
  • Page 139 11 Check Anyone's use, and click Next. Some Internet Service Providers require user name and password (also on number 28). Uncheck Turn on Internet Connection Firewall for this connection. Click Next. FURUNO 12 Complete the New Connection, click Finish. 6-51...
  • Page 140: Checking Default Settings

    6. DATA COMMUNICATION 6.3.4 Checking default settings 1 Double-click Network Connections in the Control Panel. 2 Right-click the Mobile Data Service via RS-232 dial-up connection and click Properties. 6-52...
  • Page 141 3 Check settings in the Mobile Data Service via RS-232 Properties window: Modem - Standard 33600 bps Modem (COM1) Phone number: 28 Click Configure. 4 In the Modem Configuration window, check that the Maximum speed (bps) is set to 115200. Click OK 6-53...
  • Page 142 6. DATA COMMUNICATION 5 In the Mobile Data Service via RS-232 Properties window, click Networking and check that Internet Protocol (TCP/IP) is selected. Click Settings. 6 In the PPP Settings window, Negotiate multi-link for single link connections should be unchecked. 6-54...
  • Page 143: Connecting To Server

    Note: The vtLite Mobile program must be closed down prior to dialing up the server. If provided for the specific server connection, enter the User name and Password. Click Dial to establish the connection to the server. See Connection in progress on next page. Connect Mobile Data Service via RS-232 FURUNO 6-55...
  • Page 144 6. DATA COMMUNICATION Connection in progress Displayed on the PC screen: Open the browser/program to be used on the connection. Connection status Appears when right-clicking the Mobile Data Service via RS-232 dial-up icon or clicking the PC icons in the lower right corner of the screen. Note: Click Disconnect when shutting down the call.
  • Page 145: Troubleshooting

    Device Manager. 4. Connection Other end is not an It is not possible to dial into an ISDN line. unsuccessful: analogue line. - FELCOM 30 Wrong connection Check phone number, use name and details password. Check whether 9.6 kbps data is commissioned.
  • Page 146: At Commands

    6. DATA COMMUNICATION 6.3.7 AT commands General The AT command set allows you to configure the Mobile Data Service function directly from your PC keyboard. The AT characters are a prefix to the commands you issue to the Mobile Data Service.
  • Page 147 Operating modes The Mobile Data Service function may operate in three modes: Command mode The Mobile Data Service responds to AT commands. No remote communication occurs. Online command mode A data call is taking place and an escape sequence has been initiated, after which the Mobile Data Service will respond to AT commands during the call.
  • Page 148 6. DATA COMMUNICATION hook control: sets the Mobile Data Service ON-hook when in Online Data Mode. Disconnects the line and terminates the call. returns to Online Data Mode when in Online Command Mode during a data call. sets responses sent by the Mobile Data Service: : the Mobile Data Service returns responses like OK or ERROR.
  • Page 149 basic message set extended with all of the above. Default resets the Mobile Data Service configuration to last saved command. Also clears the call if used when in Online Command Mode. repeats last command. Re-executes the last AT command string issued to the Mobile Data Service, including redialing a telephone number.
  • Page 150 Inmarsat system. displays capabilities supported by FELCOM 30/50/70 displays manufacturer identification. displays equipment identification. displays software revision. [n<format>] [,m<parity>] specifies the local serial port start-stop (asynchronous) character framing between the PC and the FELCOM 30/50/70. displays current settings. 6-62...
  • Page 151 PC - to – FELCOM 30/50/70, reference number m : 0 = no flow control 1 = XON/XOFF (software flow control) Default 2 = CTS (hardware flow control) [r+(PC-to-WP rate)] specifies the data rate at which PC – FELCOM 30/50/70 interface accepts commands. displays current settings. 6-63...
  • Page 152 9600 bps 19200 bps 38400 bps Example: specifies a data rate of 9600 bps between the PC and the FELCOM 30/50/70 indicates which PCCA standard the Mobile Data Service complies with. selects Net Provider (XXX = LES access code) Example: selects Telenor.
  • Page 153 gives the response: OK or ERROR. Takes 3-5 secs to complete burn; further 15 secs until the terminal is up again. The command causes the terminal to burn all its semipermanent data to flash, e.g. the Bulletin board, and then restart. causes the terminal to enter standby state as if the power key has been pressed and held.
  • Page 154 6. DATA COMMUNICATION S-Register commands S-registers are special memory locations in FELCOM 30/50/70 for storing specific configuration and operating parameters. specifies automatic answer at the n ring. 0=OFF, 1-255=ON. <n> sets value of register. displays current value of register. turns automatic answer OFF. Default.
  • Page 155 stores the ASCII decimal code for the line feed character. Authorized codes: 0 to 127. sets value of register. displays current value of register. sets the LINE FEED code to 10. Default. stores the ASCII decimal code for the editing character. Authorized codes: 0 to 127.
  • Page 156: Dte Interface

    Clear To Send Ring indicator 5 4 3 2 1 9 8 7 6 Signal source DTE means the signal goes from the PC to FELCOM 30/50/70. Signal source DCE means the signal goes from FELCOM 30/50/70 to the PC. 6-68...
  • Page 157 ON indicates that DCE (FELCOM 30/50/70) is prepared to accept data from DTE (PC). 107 Data Set Ready Signal from FELCOM 30/50/70 that when ON indicates that a data call setup is in progress. 108 Data Terminal Ready Signal from PC. This signal is used in the Hotline mode and indicate when going from OFF to ON that the PC wants to make a data call.
  • Page 158: Mobile Data Service (Usb)

    The service is suitable for applications such as high-speed file transfer, store-and-forward video, e-mail and internet. (PPP = Point-to-Point Protocol). Land Earth Station, FELCOM 70 FELCOM 50 FELCOM 30 FELCOM 30: Internet provider ISDN/PSTN Home Office with analogue modem supporting 9.6 kbps data...
  • Page 159 The programs may be reinstalled when the USB installation has been completed. Procedure: 1 Insert the CD enclosed with the manual. 2 With the terminal ON, connect the USB port of a PC and FELCOM 30 as shown below. 3 Windows opens the Found New Hardware Wizard. See next page.
  • Page 160: Pc Setup

    1 The Found New Hardware Wizard opens when the USB cable has been connected. Check "Install from a list or specific location (Advanced)" and click Next. FELCOM 30 2 Check "Don't search. I will choose the driver to install". Click Next.
  • Page 161 3 In the Install new modem window click Have disk. Windows selects the CD drive and detects the USB driver on the CD automatically. Click Ok. 4 Select the Modem-Nera Generic USB Modem. Click Next and then Finish to complete the installation. Modem-Nera Generic USB Modem Modem-Nera Generic USB Modem 6-73...
  • Page 162 Nera Generic USB Modem Properties Modem-Nera Generic USB Modem Note: The setup for data transfer to the FURUNO terminal is based on the Windows 2000/XP default parameters: 8 data bits - no parity - 1 stop bit - flow ctrl: Hardware Clicking Properties allows checking the parameters.
  • Page 163 7 Click Create a new connection to open the New Connection Wizard. Click Next. 8 Check Connect to the Internet. Click Next. Check Set up my connection manually. Click Next. 6-75...
  • Page 164 6. DATA COMMUNICATION 9 Check Connect using a dial-up modem. Click Next. Check "Modem-Nera USB Modem". Click Next. Modem - NERA F33 USB Modem [COM3] 10 Enter the name for the connection e.g. Mobile Data Service via USB. Click Next. Enter phone number (through some Net Providers, dialing 28 automatically connects you to the ISP –...
  • Page 165 11 Check Anyone's use, and click Next. 12 Enter name and password for the connection. Uncheck Turn on Internet Connection Firewall for this connection. Click Next. Complete the New Connection, click Finish. FURUNO 6-77...
  • Page 166: Checking Default Settings

    6. DATA COMMUNICATION 6.4.3 Checking default settings 1 Double-click Network Connections in the Control Panel. 2 Right-click the Mobile Data Service via USB dial-up connection and click Properties. Mobile Data Service via USB Disconnected FURUNO F33 USB Modem 6-78...
  • Page 167 3 Confirm settings in the Mobile Data Service via USB Properties window: "Modem – NERA Generic USB Modem". Phone number: 28 Click Configure. Mobile Data Service via USB Properties Modem - NERA Generic USB Modem [COM3] 4 In the Modem Configuration window, check that the Maximum speed (bps) is set to 115200.
  • Page 168 6. DATA COMMUNICATION 5 In the Mobile Data Service via RS-232 Properties window, click Networking and check that Internet Protocol (TCP/IP) is selected. Click Settings. 6 In the PPP Settings window, Negotiate multi-link for single link connections should be un-checked. 6-80...
  • Page 169: Connecting To Server

    Note: The vtLite Mobile program must be closed down prior to dialing up the server. Enter the User name and Password provided for the specific server connection. Click Dial to establish the connection to the server. See Connection in progress on next page. FURUNO 6-81...
  • Page 170 6. DATA COMMUNICATION Connection in progress Open the browser/program to be used on the connection. Connection status Appears when right-clicking the Mobile Data Service via USB dial-up icon or clicking the PC icons in the lower right corner of the screen. Note: Click Disconnect when shutting down the call.
  • Page 171: Troubleshooting

    Other end is not an It is not possible to dial into an ISDN analogue line. line. unsuccessful: - FELCOM 30 Wrong connection details Check the phone number, user name and password. Check whether the 9.6 kbps data is commissioned.
  • Page 172 6. DATA COMMUNICATION Problem Probable cause Action 6. Using vtLite Remove vtLite Mobile and USB drivers, see problem 1. Mobile via USB fails Reinstall vtLite Mobile. 7. Disconnects Wrong setting in dialup Check properties>options>idle time after some time before hang up. 8.
  • Page 173: Data Service With Compression

    "6.3 Mobile Data Service (RS-232)" or "6.4 Mobile Data Service (USB)". 6.5.1 Introduction FELCOM 30 incorporates a data compression function providing up to four times 9.6 kbps increase in the transfer speed between the mobile and shore of: text files web browsing...
  • Page 174: Compression Setup

    6. DATA COMMUNICATION 6.5.2 Compression setup Compression function With the compression function set to automatic negotiation (default), the data call will proceed using the standard preferred by the shore modem. If the shore modem has no compression software, the data transfer will be uncompressed.
  • Page 175 6. DATA COMMUNICATION Data transfer speed THROUGHPUT 40 000 38 000 36 000 34 000 32 000 30 000 28 000 26 000 24 000 22 000 20 000 18 000 16 000 14 000 12 000 10 000 8 000 6 000 4 000 2 000...
  • Page 176: Compression Settings By At Commands

    6. DATA COMMUNICATION 6.5.3 Compression settings by AT commands Note that the compression protocol chosen by the AT command is valid for that port only. Some AT commands: Check which compression protocol is set for the current port. 0=no compression, 1=V.42bis, 2=V.44, 3=negotiation (default) Sets the current port to use a specific compression protocol, with n=0, 1, 2, 3 as above.
  • Page 177: Troubleshooting

    TROUBLESHOOTING General No regular maintenance is required of the FELCOM 30 satellite terminal. It is recommended, however, to clean the antenna radome every once in a while. The real time clock is automatically updated by the built-in GPS. Troubleshooting Problem...
  • Page 178 Check that the correct Net messages appear in service provider is shown in the vtLite display: "No the display. response from net." The FELCOM 30 terminal is (HS: Disconnected) not commissioned. Check with the Net Service Provider. Verily in ISDN handset menu> Information>...
  • Page 179 Wait for 15 minutes. The GPS not received may use up 15 minutes if “Beam selection failed” FELCOM 30 has switched off for “Not ready for call” more than 6 hours. If not the case, GPS will report position to the vtLite Mobile and handset display when GPS sync.
  • Page 180: 7.2 Alarms And Messages

    7. TROUBLESHOOTING 7.2 Alarms and messages 7.2.1 Introduction ISDN Handset in idle Ocean Region When idle, the ISDN Handset displays as Service provider follows. Status Ready for call Signal strength Indicator The alarm indicator flashes when an alarm Alarm indicator condition occurs.
  • Page 181 7. TROUBLESHOOTING Alarms and Messages function The following information may be read out: Active alarms and warnings that are not yet read Information log, list of previous alarm conditions, warnings and event information Clear cause log, list of abnormal conditions that have caused a call to be cleared Statistics list, statistics on terminal performance Error log...
  • Page 182: 7.2.2 Alarms

    7. TROUBLESHOOTING 7.2.2 Alarms Alarms and messages menu 1 Double-click Active alarms and warnings to open List of active alarms window. Missing output Burst not sent 2 The List of active alarms displays the alarms and warnings that are not yet read.
  • Page 183 7. TROUBLESHOOTING 5 Statistics list and Error log are used for faultfinding purposes only. 6 The Restart log indicates why and when the system was restarted.
  • Page 184 Serial printer on RS-232A/RS- Printer failure Turn printer ON 232B for Traffic Log lost contact Check printer cable with CU Check printer DIP switches Mismatch between CU software Wrong antenna Download correct Fleet CU SW. and antenna type Verify antenna type FELCOM 30/50/70...
  • Page 185: Clear Causes

    7. TROUBLESHOOTING 7.2.3 Clear causes Clear cause window List of possible clear cause messages 1001 Call cleared by MES terminal 1011 Call failed, MES terminal busy 1012 Call cleared, MES terminal busy 1021 Call failed, MES time-out (no answer) 1081 Call failed, MES terminal not installed 1091 Call failed, MES terminal IO out-of-service, verify configuration...
  • Page 186 7. TROUBLESHOOTING 12B1/3 SES is clearing due to timeout of timer channel_not_ready, before reception of CHANNEL_READY. 12B1/4 SES is clearing due to timeout of timer TS003, Wait for assignment from NCS during shore_call 12B1/5 SES is clearing due to timeout of timer TS008, no_distress_channel_assignment 12B1/6 SES is clearing due to timeout of timer TS005,...
  • Page 187 7. TROUBLESHOOTING 12B1/37 Used in CONTROL_PP to indicate a preemption of a ship- or shore-call, for a MES initiated distress-call. 12B1/38 Used in DTLXMNG_DPP to indicate a timeout of timer TS308, no mark has been received from the LES. 12B1/41 Printer not ready.
  • Page 188 7. TROUBLESHOOTING 12B1/72 Congestion, can't connect lines, internal dialing. 12B1/73 Congestion, can't get line, internal dialing. 12B1/74 Internal number unallocated 12B1/75 Incompatible destination for internal call 12B1/76 Invalid CallRef, (Too late, another call process got the call) 12B1/77 Too late, another call process got the call, (ISDN: non_selected_user_clearing) 12B1/78 Local interface too busy to handle the call...
  • Page 189 7. TROUBLESHOOTING 12C2 Call cleared, no credit card valid message received 12C3 Call failed, MES time-out (no terrestrial answer) 12C4 Call cleared, authentication query not received 12C5 Call cleared, supplementary services signalling error 12C6 Call cleared, supplementary services signalling error 12C7 Call cleared, supplementary services signalling error 12C8...
  • Page 190: 7.2.4 Troubleshooting: Real Time Status Indications

    7. TROUBLESHOOTING 7.2.4 Troubleshooting: Real time status indications Access to AT-commands Instead of using the PC hyperterminal facility, access can easily accomplished using vtLite Mobile. Verify MPDS status: key in at + wreg =1 to register. key in at + wreg =0 to deregister. Note: For access to all advanced status indications, enable traffic log.
  • Page 191 7. TROUBLESHOOTING MPDS in traffic log explanation: SRejTx: <count1> <count2> The counters are respectively the number of SREJ supervisory frames send and received. This indicates errors in the forward and return path respectively. Tx 5ms: <count1> Tx20ms: <count2> The counters are respectively the number of 5 ms and 20 ms bursts sent by the terminal.
  • Page 192: 7.2.5 Troubleshooting: Other Logs

    7. TROUBLESHOOTING 7.2.5 Troubleshooting: Other logs Mobile Packet Data Service calls Clicking Mpds in the Traffic log window opens the list of Mobile Packet Data Service call records. Pressing at a record when in window (2) displays detailed call data. MPDS network used (Home LES) # Tagged for printout Forward errors...
  • Page 193: List Of Terms

    M4 Inmarsat Multi-Media Mini-M. MES Mobile Earth Station, a user terminal for an Inmarsat system; the FELCOM 30 terminal is an MES for the Inmarsat GAN system; MES may also be called SES (Ship Earth Station) or, if on aircraft, AES (Aeronautical Earth Station).
  • Page 194 PIN Personal Identification Number. POR Pacific Ocean Region. PPP Point-to-Point Protocol, protocol used for serial data communication via the FELCOM 30 RS-232 or USB port. PUK Personal Unblocking Key, code that allows unblocking a SIM card. RF Radio Frequency. R LES Regional Land Earth Station sets terminal in MPDS list.
  • Page 195: System Description

    NCS: Network Coordinating Station, one in each Ocean Region (supervises all messages and signals sent in the Inmarsat system). LES: Land Earth Station w/Net service providers interconnects fixed telecommunication networks with the Inmarsat system. MES: Mobile Earth Station (FELCOM 30, user terminal for the Inmarsat system). TELEPHONE NETWORKS DATA NETWORKS Overview of the Inmarsat system.
  • Page 196 Atlantic Ocean East Region Indian Ocean Region Pacific Ocean Region The coverage area of the satellites for FELCOM 30 is shown on page 3-4. Transmission frequencies The Inmarsat terminals operate in the following frequency bands: MES transmission frequencies:1626.5 MHz - 1646.5 MHz MES receiving frequencies:1530.0 MHz - 1559.0 MHz...
  • Page 197 If no satellite is found, a hemispheric search will be performed. Tracking At the end of a search, FELCOM 30 performs a fine-tuning of the antenna position around the strongest detected signal. The fine-tuning is obtained by a squinting function based on satellite signal quality.
  • Page 198 MSN (Mobile Subscriber Number) assigned to each unit. Control interface The RS-232 or USB port allows connection of a PC for configuration of FELCOM 30. A PC program (vtLite Mobile) that provides the software to operate and configure FELCOM 30 terminal is supplied on the enclosed CD.
  • Page 199 The Net service provider issues your user licence and IMN (Inmarsat Mobile Number) phone numbers. It is also responsible for the billing of calls (charges). The FELCOM 30 may respond to individual IMN numbers, giving the possibility to transfer a call directly to each device attached to it.
  • Page 200 MES Return ID and type of service. 9.6 kbps fax 123456/ABCDEF 9.6 kbps data 761234569 FELCOM 30 incorporates a configuration 9.6 kbps data LES Translation Table table that contains Terminal for every device connected and type of service. Example of MES Translation Table...
  • Page 201 9. SYSTEM DESCRIPTION Calls to Mobiles See figure. The FELCOM 30 terminal receives incoming calls via the IMN phone numbers. IMN numbers are assigned to the following ports by the user: ISDN port RS-232 serial data port RS-422 serial data port...
  • Page 202 MSN Incoming call route Term.ID To "connect" a Terminal ID to a physical line, 4.8 kbps speech 123456/ABCDEF 761234567 FELCOM 30 incorporates a translation table. 4.8 kbps speech 123456/ABCDEF 9.6 kbps fax 761234568 This table can contain up to 100 ID translations, 9.6 kbps fax...
  • Page 203 APPENDIX: TERMINAL IDENTITIES Term. lD Service Inmarsat services 01 - 0F Voice B: 16.8, M: 4.8, Mini-M: 4.8, F77, F33, F55: 4.8 11 - 1F B: 9.6, M: 2.4, Mini-M: 2.4, F77, F33, F55: 9.6 21 - 2F B: 9.6, M: 2.4, Mini-M: 2.4, F33: 9.6 31 - 3F Telex 41 - 4F...
  • Page 204 APPENDIX MAINTENANCE PARTS This page is intentionally left blank. AP-2...

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