Troubleshooting - Furuno Felcom 30 Operator's Manual

6.1.8

Troubleshooting

Problem
1. No contact with modem or
busy
2. Cannot find Dial Up
Networking:
3. Connection unsuccessful:
4. Length of serial cable
Length of USB cable
5. All dialups dial in MPDS
6. User name and password
illegal
Probable cause
Wrong setup of
Communication Unit.
vtLite Mobile uses the
same port.
Dial up connection not
installed.
Wrong connection
details.
Guaranteed length: 3 m
Guaranteed length: 5 m
Some PCs always
require
username/password.
Action
Make sure the vtLite
settings are correct, see
RS-232 configuration.
Try autodect if problems
with the connection.
Try different speed and
COM port settings.
Close vtLite Mobile.
Contact your PC vendor to
get the software.
Check the phone number,
user name and password
with your service provider.
Using vtLite Mobile, check
configuration in Device
Manager.
Use AT+WS45=1 to set port
back to normal mode.
Enter any name/password
to ensure a successful call.
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