Cybex Service Manual
Materials damaged in shipment should not be returned for credit. Shipping damages are the
Apparent Damage
Upon receipt of your shipment, check all items carefully. Any damage seen with a visual check must
claims.
Concealed Damage
Damage not seen with a visual check upon receipt of a shipment but notices later must be reported
to the carrier as soon as possible. Upon discovery of the damage, a written or phone request to
the carrier asking them to perform an inspection of the materials must be made within ten days of
the delivery date. Keep all shipping containers and packing materials as they will be needed in the
inspection process. The carrier will provide you with an inspection report and the necessary forms for
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