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PDC spas Luxury Series Owner's Manual

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Hot Tub
Owner's Manual
Revised 2023/10

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Summary of Contents for PDC spas Luxury Series

  • Page 1 Hot Tub Owner’s Manual Revised 2023/10...
  • Page 3 Lifestyle Model Specifications 20-24 Installation and Site Preparation 25-27 Start-Up Instructions 28-29 Wiring Guidelines Electrical Guidelines North America 31-32 Export Operation Systems SmartTouch™, Luxury Series 34-45 ProView™, Premium Series 46-52 Accent™, Lifestyle Series 53-61 Water Chemistry Basics Maintenance 63-64 Routine Maintenance 65-67...
  • Page 4 For additional copies of this manual, log onto www.pdcspas.com/Customer Care. At the time of printing, this manual was deemed as accurate as possible. PDC Spas reserves the right to change product in an effort to enhance and improve, without prior notice. To be aware of any of these possible changes, log on to www.pdcspas.com, referring to the Customer Care section, or contact your retailer directly.
  • Page 5 WARNING: Read all instructions before using the hot tub. PDC Spas assumes no responsibility for personal injury or property damage sustained by or through the use of this product.
  • Page 6 GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (or equivalent; RCD, for export installs) • All PDC Spas hot tubs are permanently installed units. GROUND FAULT CIRCUIT INTERRUPTER PROTECTION IS REQUIRED. All spa equipment systems must be protected by a class A ground fault circuit interrupter (GFCI) or equivalent; RCD, for export installs.
  • Page 7 Safety Instructions DANGER: TO REDUCE THE RISK OF DROWNING • Prolonged immersion in the spa may cause hyperthermia. The causes, symptoms and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6 °F (37°C).
  • Page 8 Safety Instructions • Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation. • Enter and leave spa slowly and with caution. Surfaces around spa will be wet and slippery. WARNING 1.
  • Page 9 Safety Instructions WARNING - Prevent Electrocution. Do not connect any auxiliary components (for example cable, additional speakers, headphones, additional audio/video components, etc.) to the system. 5. These units are not provided with an outdoor antennae; when provided, it should be installed in accordance with Article 810 of the U.S.
  • Page 10 Parts Description and Function Hydrotherapy Jets: Various sized fittings mix water with air to produce localized therapy, in a straight stream, circular motion, or in random patterns for massage. Positioned in massage seats from neck to feet, upper and lower back in contoured and straight seating arrangements. Jet nozzles are easily interchangeable with a simple turn allowing user to enjoy the type and power of massage best suited to them.
  • Page 11 A control valve is mounted on the spa adjusting the pressure and height of the spout. Air’assage Air Channel: All Luxury Series models have the benefit of an air massage delivering a soft Swedish massage through a series of stainless grommets in the seat areas. This massage is...
  • Page 12 Specifications, Luxury Series | Bali Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 650 Gallons ( 2,460 liters) Dry Weight 908 lbs (412 kg.) Skirt Material Permawood™...
  • Page 13 Specifications, Luxury Series | Biscayne Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 90” (7’6”) x 79” (6’7”) x 37” (3’1”) Dimensions (Export) 229 cm. x 201 cm. x 94 cm. Water Capacity 325 Gallons (1,230 liters) Dry Weight 800 lbs.
  • Page 14 Specifications, Luxury Series | Fiji Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 525 Gallons (1,987 liters) Dry Weight 865 lbs. (392 kg.) Skirt Material Permawood™...
  • Page 15 Specifications, Luxury Series | Malibu Model GENERAL rev. 2020/01 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” (6’10”) sq. x 37” (3’1”) Dimensions (Export) 209 cm. sq. x 94 cm. Water Capacity 400 Gallons (1,514 liters) Dry Weight 635 lbs (288 kg) Skirt Material Permawood™...
  • Page 16 Specifications, Luxury Series | Reno Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 86” (7’2”) sq. x 37” (3’1”) Dimensions (Export) 218 cm. sq. x 94 cm. Water Capacity 375 Gallons (1,420 liters) Dry Weight 705 lbs (320 kg) Skirt Material Permawood™...
  • Page 17 Specifications, Premium Series | Barbados Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 650 Gallons (2,460 liters) Dry Weight 775 lbs (352 kg) Skirt Material PermaWood™...
  • Page 18 Specifications, Premium Series | Carmel Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 60”(5’) x 84”(7’) x 33”(2’9”) Dimensions (Export) 152 cm. x 213 cm. x 84 cm. Water Capacity 220 Gallons (832 liters) Dry Weight 575 lbs. (261 kg.) Skirt Material PermaWood™...
  • Page 19 Specifications, Premium Series | Catalina Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 90”(7’6”) x 79”(6’7”) x 37”(3’1”) Dimensions (Export) 229 cm. x 201 cm. x 94cm. Water Capacity 325 Gallons (1,230 liters) Dry Weight 695 lbs. (315 kg.) Skirt Material PermaWood™...
  • Page 20 Specifications, Premium Series | Denali Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” (6’10”) sq. x 39” (3’3”) Dimensions (Export) 209cm. sq. x 100 cm. Water Capacity 425 Gallons (1,609 liters) Dry Weight 645 lbs. (293 kg) Skirt Material PermaWood™...
  • Page 21 Specifications, Premium Series | Freeport Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 520 Gallons (1,968 liters) Dry Weight 750 lbs. (340 kg.) Skirt Material PermaWood™...
  • Page 22 Specifications, Premium Series | Monterey Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 86” (7’2”) sq. x 37” (3’1”) Dimensions (Export) 218 cm. sq. x 94 cm. Water Capacity 375 Gallons (1,420 liters) Dry Weight 625 lbs. (284 kg.) Skirt Material PermaWood™...
  • Page 23 Specifications, Lifestyle Series | Mirage Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 60”(5’) x 84”(7’) x 33” (2’9”) Dimensions (Export) 152 cm. x 213cm x 84 cm. Water Capacity 200 Gallons (757 liters) 6, H OZ Dry Weight 450 lbs (204 kg) 5”...
  • Page 24 Specifications, Lifestyle Series | Mystic Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 93” sq.(7’8”) x 35” (2’11) Dimensions (Export) 236 cm. sq. x 89 cm. Water Capacity 520 Gallons (1,968 liters) Dry Weight 856 lbs. (392 kg.) 6, H Skirt Material PermaWood™...
  • Page 25 Specifications, Lifestyle Series | Seasons Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” sq.(6’10”) x 36” (3’) Dimensions (Export) 210 cm. sq. x 91 cm. Water Capacity 375 Gallons (1,420 liters) Dry Weight 665 lbs. (302 kg.) Skirt Material PermaWood™...
  • Page 26 Specifications, Lifestyle Series | Summit Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” sq.(6’8”) x 39” (3’4”) Dimensions (Export) 209 cm. sq. x 100 cm. Water Capacity 425 Gallons (1,609 liters) Dry Weight 645lbs. (293 kg.) Skirt Material PermaWood™...
  • Page 27 Specifications, Lifestyle Series | Twilight Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 76” (6’4”)sq. x 31” (2’7”) Dimensions (Export) 193 cm. sq. x 79 cm. Water Capacity 275 Gallons (1,041 liters) Dry Weight 530 lbs. (240 kg) Skirt Material PermaWood™...
  • Page 28 Installation Guidelines and Site Preparation Hot tub installation can be quick and simple if these general guidelines are considered in planning the site. Please read the following information carefully. Proper planning will make the delivery and install more economical and efficient while proper site selection will increase your year-round enjoyment.
  • Page 29 Installation Guidelines and Site Preparation Important: All hot tub sides must be accessible for regular maintenance or in the event that service is required. General maintenance will require entry to equipment behind cabinet panels. It is recommended to allow 3 feet of access to all sides of the hot tub for routine and service maintenance.
  • Page 30 OF THE U.S. NATIONAL ELECTRIC CODE AND ANSI/NFPA 70-1984. Partially or Fully Recessed Installations: PDC Spas does not recommend this type of installation, although if this is what you have chosen for your new hot tub, please review the following considerations.
  • Page 31 Due to the nature of water flow and hydrotherapy pumps, please be advised that air locking of pumps may occur. PDC Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a hot tub.
  • Page 32 Installation and Initial Start-Up Instructions and hold latch against the cabinet side panel. To position the lock correctly, have a second person hold the strap tight on the opposite side of the hot tub cover. The cover must be tight. Do not place the latch over the grooves of the cabinet finish. Remove the latch from the lock, attach the lock to the cabinet side panel with three #4 screws provided.
  • Page 33 All hot tub systems require the installation of a ground fault circuit interrupter (GFCI) protector or equivalent; (RCD, for export installs), at the power source (NOT SUPPLIED BY PDC SPAS) by a qualified electrician in accordance with all codes and regulations. Refer to typical GFCI installation photos and illustrations on the following pages.
  • Page 34 Electrical Guidelines—State -Side Installations ATTENTION ELECTRICIAN: All PDC Hot Tub Units must be installed with an approved G.F.C.I. in accordance with all applicable codes. Installation of G.F.C.I. varies among those manufacturers. Follow each manufacturer’s guidelines to ensure proper operation and protection of hot tub occupants. This diagram is a “Typical”...
  • Page 35 Electrical Guidelines (60Hz) North America FOR QUALIFIED ELECTRICIAN REFERENCE ONLY! All installations and connections are to be performed by a qualified, licensed electrician only and in accordance with the National electric code and all applicable local regulations. Ensure power is turned off prior to making any electrical connections. ATTENTION ELECTRICIAN: All hot tub units must be installed with a Class A 50 Amp Ground Fault Circuit Interrupter (not supplied) in accordance with the National Electric Code and all applicable local codes.
  • Page 36 Electrical Guidelines—Export Installations FOR QUALIFIED ELECTRICIAN REFERENCE ONLY! All installations and connections are to be performed by a qualified, licensed electrician only and in accordance with all applicable local regulations. Identify the correct CE platform on the spa unit, in accordance with the home’s electrical output and follow the guidelines below. ENSURE POWER IS TURNED OFF PRIOR TO MAKING ANY ELECTRICAL CONNECTIONS.
  • Page 37 Operation Systems, Luxury Series | SmartTouch™ Control WARNING: Read all instructions before using the spa. PDC Spas, PDC International assumes no responsibility for personal injury or property damage sustained by or through the use of this product. When installing and using this equipment basic safety precautions should always be taken to reduce risk of electrical shock, ensure safe usage, and safeguard the user’s health.
  • Page 38 Operation Systems, Luxury Series | SmartTouch™ Control Navigation Navigating the entire menu structure is done by touching the screen. Screen selections indicated below can be selected. Touch one of these to enter a different screen with additional controls. Most menu screens time out and revert to the main screen after 30 seconds of no activity.
  • Page 39 Operation Systems, Luxury Series | SmartTouch™ Control ICON Specifications = High Temperature Range. = Low Temperature Range. = Ready Mode. = Ready And Rest Mode. = Rest Mode. = Filter Cycle 1 is running. = Filter Cycle 2 is running.
  • Page 40 Operation Systems, Luxury Series | SmartTouch™ Control Settings Screen Heat Mode—Ready vs. Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.”...
  • Page 41 Operation Systems, Luxury Series | SmartTouch™ Control Time-of Day Be sure to set the Time-of Day Setting the time-of-day is important for determining filtration times and other background features. The Heat Icon on the Settings Screen takes you to a screen where you control the Time-of-Day.
  • Page 42 Operation Systems, Luxury Series | SmartTouch™ Control Additional Settings Restricting The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automatic functions are still active. Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.
  • Page 43 Operation Systems, Luxury Series | SmartTouch™ Control Luxury Spa Series—Spa Screen The Spa Screen shows all available equipment* to control. The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change depending on the installation.
  • Page 44 Operation Systems, Luxury Series | SmartTouch™ Control Page Up / Down If an Up or Down button is shown and pressed when on a page with a text list, the list can be scrolled a page at a time. Cleanup Cycle...
  • Page 45 Operation Systems, Luxury Series | SmartTouch™ Control Fault Log The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. Use the Up and Down buttons to view each of the Faults. When Priming Mode shows in the Fault Log, it is not a fault. Rather, it is used to keep track of spa restarts.
  • Page 46 Operation Systems, Luxury Series | SmartTouch™ Control General Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in a sequence. Water Temperature is Unknown After the pump has been running for 1 minute, the temperature will be displayed –...
  • Page 47 Operation Systems, Luxury Series | SmartTouch™ Control Sensor-Related Sensors are Out of Sync—M015** The temperature sensors MAY be out of sync by 3°F. Call for Service if this message does not disappear within a few minutes. Sensors are Out of Syn—Call for Service* - M026** The temperature sensors ARE out of sync.
  • Page 48 Operation Systems, Luxury Series | SmartTouch™ Control Clean the filter May appear on a regular schedule, i.e. every 30 days. Clean the filter media as instructed by the manufacturer. See Hold on page 19. Test the GFCI (or RCD) May appear on a regular schedule, i.e. every 30 days. The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability.
  • Page 49 Operation Systems, Premium Series | ProView™ Control WARNING: Read all instructions before using the spa. PDC Spas, PDC International assumes no responsibility for personal injury or property damage sustained by or through the use of this product. When installing and using this equipment basic safety precautions should always be taken to reduce risk of electrical shock, ensure safe usage, and safeguard the user’s health.
  • Page 50 Operation Systems, Premium Series | ProView™ Control Main Functions Spa Status Important information about spa operation can be seen quickly from the Main Screen. The most important features, including Set Temperature adjustment, can be accessed from this screen. The actual water temperature can be seen in large text and the desired, or Set Temperature, can be selected and adjusted.
  • Page 51 Operation Systems, Premium Series | ProView™ Control Dual Temperature Ranges (High vs. Low) This system incorporates two temperature range settings with independent set temperatures. The specific range can be selected on the Settings screen and is visible on the Main Screen in the upper right corner of the display. These ranges can be used for various reasons, with a common use being a “ready to use”...
  • Page 52 Operation Systems, Premium Series | ProView™ Control Adjusting Main Filtration Using the same navigation and adjustment as Setting the Time, Filter Cycles are set using a start time and a duration. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically. Filtration and Ozone Pump 1 low and the ozone generator will run during filtration.
  • Page 53 Operation Systems, Premium Series | ProView™ Control Additional Settings Reminders Helpful Maintenance messages that may appear periodically. Hold: Used to display the pumps during service functions like cleaning or replacing the filter. Hold mode will last for 1 hour unless exited manually.
  • Page 54 Operation Systems, Premium Series | ProView™ Control The water is too hot – M029 The system has detected a spa water temp of 110°F (43.3°C) or more, and spa functions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp. Heater-Related The water flow is low –...
  • Page 55 Operation Systems, Premium Series | ProView™ Control The settings have been reset (Persistent Memory Error)* – M021 Contact your dealer or service organization if this message appears on more than one power-up. The clock has failed* – M020 Contact your dealer or service organization. Configuration error (Spa will not Start Up) Contact your dealer or service organization.
  • Page 56 Operating System, LifeStyle Series | Accent™ Control Warning: Read all instructions before using the spa. PDC Spas, PDC International assumes no responsibility for personal injury or property damage sustained by or through the use of this product. When installing and using this equipment, basic safety precautions should always be taken to reduce risk of electrical shock, ensure safe usage, and safeguard the user’s health.
  • Page 57 Operating System, LifeStyle Series | Accent™ Control Preparation and Filling Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process. After turning the power on at the main power panel, the top-side panel will go through specific sequences.
  • Page 58 Operating System, LifeStyle Series | Accent™ Control Freeze Protection If the temperature sensors within the heater detect a low enough temperature, then the pump will automatically activate to provide freeze protection. The pump will run either continuously or periodically depending on conditions. Clean-up Cycle When a pump is turned on by a button press, a clean-up cycle begins 30 minutes after the pump is turned off or times out.
  • Page 59 Operating System, LifeStyle Series | Accent™ Control Show and Set Time of Day Setting the time-of-day can be important for determining filtration times and other background features. When in the TIME menu, SET TIME will flash on the display if no time-of-day is set in the memory. Setting Time: 1) Repeatedly press menu key until set time or time appears on screen.
  • Page 60 Operating System, LifeStyle Series | Accent™ Control Adjusting Main Filtration Filter cycles are set using a start time and a duration. Start time is indicated by an “A” (AM) or “P” (PM) in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically.
  • Page 61 Operating System, LifeStyle Series | Accent™ Control Once the GFCI is tripped manually, reset the GFCI and the spa will operate normally from that point. Warning: The end-user must be trained to expect this one-time test to occur and how to properly reset the GFCI or RCD. If freezing conditions exist, the GFCI or RCD should be reset immediately or spa damage could result.
  • Page 62 Operating System, LifeStyle Series | Accent™ Control Heater may be Dry (dr)* – M028 Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to reset the heater start-up.
  • Page 63 Operating System, LifeStyle Series | Accent™ Control Miscellaneous Messages Communications error The control panel is not receiving communication from the System. Call for Service. System-Related Memory Failure—Checksum Error* – M022 At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call.
  • Page 64 Operating System, LifeStyle Series | Accent™ Control Reminder General maintenance helps. Reminder Messages can be suppressed by using the Preferences Menu (recommend service techs access only). Press a temp button to reset a displayed reminder message. Clean the filter May appear on a regular schedule, i.e. every 30 days. Clean the filter cartridge as instructed in the owner’s manual. Test the GFCI (or RCD) May appear on a regular schedule, i.e.
  • Page 65 Water Chemistry Basics The Importance of Proper Water Chemistry Evaporation: Only pure water evaporates leaving a higher concentration of salts, metals, minerals and unused chemicals in the remaining hot tub water. Over time, the water can become saturated with these impurities causing stain and scales to build up on the spa walls and equipment components.
  • Page 66 Water Maintenance and Care Water Care Initial Start-Up Improper use of hot tub chemicals may be dangerous and could damage your hot tub spa and cover. Since this damage is not covered by the warranty, it is extremely important to take precautions when using these products. Only use chemicals and cleaning agents designed for hot tubs.
  • Page 67 Water Maintenance and Care Water Care Schedule Before Use: Each time before the unit is used, check the water with a test strip for proper sanitation levels and adjust accordingly achieving the optimum 2-4 ppm level. The unit should not be used if the level is 5 ppm or higher. Every Other Day: Using test strips, monitor the pH, alkalinity and sanitizer levels.
  • Page 68 Regular Maintenance Regular Hot Tub Maintenance Procedures There is some basic maintenance that will need to be performed on your hot tub. By following these basic maintenance suggested procedures, you will insure that your spa provides years of service. These basic maintenance procedures are not covered under warranty.
  • Page 69 Regular Maintenance Thermal Cover Care Always use the locking thermal cover when not in use to reduce heat-up time, operating costs and keep unwanted out. To prolong the life of the cover, handle it with care and clean it regularly using mild soap and water. Periodic treatments with a vinyl conditioner will help protect against deterioration caused by UV rays from the sun.
  • Page 70 8. It may be necessary to bleed air from the pump or pumps on your hot tub, if after start up your spa pumps do not operate. Due to the nature of water flow and hydrotherapy pumps, please be advised that air locking of pumps may occur. PDC Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a hot tub.
  • Page 71 Basic Troubleshooting A good general rule is to visually inspect your spa and equipment area frequently. If anything looks broken, worn, or incorrect, contact your electrician or spa retailer. A simple repair may prevent an injury or more serious problems requiring expensive repairs. If your spa is not operating, check the following: 1.
  • Page 72 Basic Troubleshooting 6. No light Check “light” button. Check G.F.C.I. (or equivalent) “test” and “reset” buttons. 7. Water is cloudy Increase circulation cycle. Test water chemistry. Clean/replace filter cartridge. 8. GFCI or equivalent is tripping A ground fault circuit interrupter (GFCI) is required by the National Electric Code for your protection. The tripping of the GFCI may be caused by a component on the spa or by an electrical problem.
  • Page 73 Hot Tub Care and Record of Maintenance Date Date Date Date Date Date Date Test GFCI Test GFCI Test GFCI Test GFCI Change All Suction Fittings (every 7 years) Clean and Drain Spa Change / Clean Filter Clean / Condition Cover Miscellaneous Miscellaneous...
  • Page 74 Hot Tub Care and Record of Maintenance Date Date Date Date Date Date Date Test GFCI Test GFCI Test GFCI Test GFCI Change All Suction Fittings (every 7 years) Clean and Drain Spa Change / Clean Filter Clean / Condition Cover Miscellaneous Miscellaneous...
  • Page 75 Hot Tub Care and Record of Maintenance Date Date Date Date Date Date Date Test GFCI Test GFCI Test GFCI Test GFCI Change All Suction Fittings (every 7 years) Clean and Drain Spa Change / Clean Filter Clean / Condition Cover Miscellaneous Miscellaneous...
  • Page 76 The manufacturer reserves the right to change product as deemed necessary without notification. As a manufacturer we stand behind our products in accordance to our written limited warranty. Your retailer is an independent business operator not employed by the manufacturer. PDC Spas, Plastic Development Co, Inc., cannot accept responsibility for any representations, statements, or contracts made by any retailer beyond the parameters of our warranty.