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PDC spas Owner's Manual Manual

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Hot Tub Spa
Owner's Manual
R
2022/03

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Summary of Contents for PDC spas Owner's Manual

  • Page 1 Hot Tub Spa Owner’s Manual 2022/03...
  • Page 3 Hot Tub Owner’s Manual Record of Ownership Safety Warning Safety Instruc ons Parts Descrip on Luxury Model Specifica ons 9-13 Premium Model Specifica ons 14-19 Lifestyle Model Specifica ons 20-24 Installa on and Site Prepara on 25-27 Start-Up Instruc ons 28-29 Wiring Guidelines Electrical Guidelines...
  • Page 4 For addi onal copies of this manual, log onto www.pdcspas.com/Customer Care. At the me of prin ng, this manual was deemed as accurate as possible. PDC Spas reserves the right to change product in an effort to enhance and improve, without prior no ce. To be aware of any of these possible changes, log on to www.pdcspas.com, referring to the Customer Care sec on, or contact your retailer directly.
  • Page 5 WARNING: Read all instruc ons before using the hot tub. PDC Spas assumes no responsibility for personal injury or property damage sustained by or through the use of this product.
  • Page 6 GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (or equivalent; RCD, for export installs) • All PDC Spas hot tubs are permanently installed units. GROUND FAULT CIRCUIT INTERRUPTER PROTECTION IS REQUIRED. All spa equipment systems must be protected by a class A ground fault circuit interrupter (GFCI) or equivalent; RCD, for export installs.
  • Page 7 Safety Instruc ons DANGER: TO REDUCE THE RISK OF DROWNING • Prolonged immersion in the spa may cause hyperthermia. The causes, symptoms and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6 °F (37°C).
  • Page 8 Safety Instruc ons • Persons using medica on should consult a physician before using a spa since some medica on may induce drowsiness while other medica on may affect heart rate, blood pressure, and circula on. • Enter and leave spa slowly and with cau on. Surfaces around spa will be wet and slippery. WARNING 1.
  • Page 9 Safety Instruc ons WARNING - Prevent Electrocu on. Do not connect any auxiliary components (for example cable, addi onal speakers, headphones, addi onal audio/video components, etc.) to the system. 5. These units are not provided with an outdoor antennae; when provided, it should be installed in accordance with Ar cle 810 of the U.S.
  • Page 10 Parts Descrip on and Func on Hydrotherapy Jets: Various sized fi ngs mix water with air to produce localized therapy, in a straight stream, circular mo on, or in random pa erns for massage. Posi oned in massage seats from neck to feet, upper and lower back in contoured and straight sea ng arrangements.
  • Page 11 Parts Descrip on and Func on Slide Valves: Valves are used to shut off the water flow to the heater, circula on pump, And jet pump(s) for specific service problems. Support Pack: The control system operates all func ons of the hot tub. Make sure your electrician connects the power supply accordingly to all Na onal Electric Code, and shows you how to test the GFCI circuit breaker (not supplied).
  • Page 12 Specifica ons, Luxury Series | Bali Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 650 Gallons ( 2,460 liters) Dry Weight 908 lbs (412 kg.) Skirt Material Permawood™...
  • Page 13 Specifica ons, Luxury Series | Biscayne Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 90” (7’6”) x 79” (6’7”) x 37” (3’1”) Dimensions (Export) 229 cm. x 201 cm. x 94 cm. Water Capacity 325 Gallons (1,230 liters) Dry Weight 800 lbs.
  • Page 14 Specifica ons, Luxury Series | Fiji Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 525 Gallons (1,987 liters) Dry Weight 865 lbs. (392 kg.) Skirt Material Permawood™...
  • Page 15 Specifica ons, Luxury Series | Malibu Model GENERAL rev. 2020/01 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” (6’10”) sq. x 37” (3’1”) Dimensions (Export) 209 cm. sq. x 94 cm. Water Capacity 400 Gallons (1,514 liters) Dry Weight 635 lbs (288 kg) Skirt Material Permawood™...
  • Page 16 Specifica ons, Luxury Series | Reno Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 86” (7’2”) sq. x 37” (3’1”) Dimensions (Export) 218 cm. sq. x 94 cm. Water Capacity 375 Gallons (1,420 liters) Dry Weight 705 lbs (320 kg) Skirt Material Permawood™...
  • Page 17 Specifica ons, Premium Series | Barbados Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 650 Gallons (2,460 liters) Dry Weight 775 lbs (352 kg) Skirt Material PermaWood™...
  • Page 18 Specifica ons, Premium Series | Carmel Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 60”(5’) x 84”(7’) x 33”(2’9”) Dimensions (Export) 152 cm. x 213 cm. x 84 cm. Water Capacity 220 Gallons (832 liters) Dry Weight 575 lbs.
  • Page 19 Specifica ons, Premium Series | Catalina Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 90”(7’6”) x 79”(6’7”) x 37”(3’1”) Dimensions (Export) 229 cm. x 201 cm. x 94cm. Water Capacity 325 Gallons (1,230 liters) Dry Weight 695 lbs. (315 kg.) Skirt Material PermaWood™...
  • Page 20 Specifica ons, Premium Series | Denali Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” (6’10”) sq. x 39” (3’3”) Dimensions (Export) 209cm. sq. x 100 cm. Water Capacity 425 Gallons (1,609 liters) Dry Weight 645 lbs. (293 kg) Skirt Material PermaWood™...
  • Page 21 Specifica ons, Premium Series | Freeport Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 94” (7’10”) sq. x 39” (3’3”) Dimensions (Export) 240 cm. sq. x 99 cm. Water Capacity 520 Gallons (1,968 liters) Dry Weight 750 lbs. (340 kg.) Skirt Material PermaWood™...
  • Page 22 Specifica ons, Premium Series | Monterey Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 86” (7’2”) sq. x 37” (3’1”) Dimensions (Export) 218 cm. sq. x 94 cm. Water Capacity 375 Gallons (1,420 liters) Dry Weight 625 lbs. (284 kg.) Skirt Material PermaWood™...
  • Page 23 Specifica ons, Lifestyle Series | Mirage Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 60”(5’) x 84”(7’) x 33” (2’9”) Dimensions (Export) 152 cm. x 213cm x 84 cm. Water Capacity 200 Gallons (757 liters) 6, H OZ Dry Weight 450 lbs (204 kg) 5”...
  • Page 24 Specifica ons, Lifestyle Series | Mys c Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 93” sq.(7’8”) x 35” (2’11) Dimensions (Export) 236 cm. sq. x 89 cm. Water Capacity 520 Gallons (1,968 liters) Dry Weight 856 lbs. (392 kg.) 6, H Skirt Material PermaWood™...
  • Page 25 Specifica ons, Lifestyle Series | Seasons Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” sq.(6’10”) x 36” (3’) Dimensions (Export) 210 cm. sq. x 91 cm. Water Capacity 375 Gallons (1,420 liters) Dry Weight 665 lbs. (302 kg.) Skirt Material PermaWood™...
  • Page 26 Specifica ons, Lifestyle Series | Summit Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 82” sq.(6’8”) x 39” (3’4”) Dimensions (Export) 209 cm. sq. x 100 cm. Water Capacity 425 Gallons (1,609 liters) Dry Weight 645lbs. (293 kg.) Skirt Material PermaWood™...
  • Page 27 Specifica ons, Lifestyle Series | Twilight Model GENERAL rev. 2020/04 Seating Capacity Shell Material Acrylic Dimensions (Domestic) 76” (6’4”)sq. x 31” (2’7”) Dimensions (Export) 193 cm. sq. x 79 cm. Water Capacity 275 Gallons (1,041 liters) Dry Weight 530 lbs. (240 kg) Skirt Material PermaWood™...
  • Page 28 Installa on Guidelines and Site Prepara on Hot tub installa on can be quick and simple if these general guidelines are considered in planning the site. Please read the following informa on carefully. Proper planning will make the delivery and install more economical and efficient while proper site selec on will increase your year-round enjoyment.
  • Page 29 Installa on Guidelines and Site Prepara on Important: All hot tub sides must be accessible for regular maintenance or in the event that service is required. General maintenance will require entry to equipment behind cabinet panels. It is recommended to allow 3 feet of access to all sides of the hot tub for rou ne and service maintenance.
  • Page 30 OF THE U.S. NATIONAL ELECTRIC CODE AND ANSI/NFPA 70-1984. Par ally or Fully Recessed Installa ons: PDC Spas does not recommend this type of installa on, although if this is what you have chosen for your new hot tub, please review the following considera ons.
  • Page 31 Due to the nature of water flow and hydrotherapy pumps, please be advised that air locking of pumps may occur. PDC Spas has taken measures to reduce the possibility of this, but it s ll may occur, especially a er refilling a hot tub.
  • Page 32 Installa on and Ini al Start-Up Instruc ons and hold latch against the cabinet side panel. To posi on the lock correctly, have a second person hold the strap ght on the opposite side of the hot tub cover. The cover must be ght. Do not place the latch over the grooves of the cabinet finish. Remove the latch from the lock, a ach the lock to the cabinet side panel with three #4 screws provided.
  • Page 33 All hot tub systems require the installa on of a ground fault circuit interrupter (GFCI) protector or equivalent; (RCD, for export installs), at the power source (NOT SUPPLIED BY PDC SPAS) by a qualified electrician in accordance with all codes and regula ons. Refer to typical GFCI installa on photos and illustra ons on the following pages.
  • Page 34 Electrical Guidelines—State -Side Installa ons ATTENTION ELECTRICIAN: All PDC Hot Tub Units must be installed with an approved G.F.C.I. in accordance with all applicable codes. Installa on of G.F.C.I. varies among those manufacturers. Follow each manufacturer’s guidelines to ensure proper opera on and protec on of hot tub occupants. This diagram is a “Typical”...
  • Page 35 Electrical Guidelines (60Hz) North America FOR QUALIFIED ELECTRICIAN REFERENCE ONLY! All installa ons and connec ons are to be performed by a qualified, licensed electrician only and in accordance with the Na onal electric code and all applicable local regula ons. Ensure power is turned off...
  • Page 36 Electrical Guidelines—Export Installa ons FOR QUALIFIED ELECTRICIAN REFERENCE ONLY! All installa ons and connec ons are to be performed by a qualified, licensed electrician only and in accordance with all applicable local regula ons. Iden fy the correct CE pla orm on the spa unit, in accordance with the home’s electrical output and follow the guidelines below.
  • Page 37 Opera on Systems, Luxury Series | SmartTouch™ Control WARNING: R . PDC Spas, PDC Interna onal assumes no responsibility for personal injury or property damage sustained by or through the use of this product. When installing and using this equipment basic safety precau ons should always be taken to reduce risk of electrical shock, ensure safe usage, and safeguard the user’s health.
  • Page 38 Opera on Systems, Luxury Series | SmartTouch™ Control Naviga on Naviga ng the en re menu structure is done by touching the screen. Screen selec ons indicated below can be selected. Touch one of these to enter a different screen with addi onal controls. Most menu screens me out and revert to the main screen a er 30 seconds of no ac vity.
  • Page 39 Opera on Systems, Luxury Series | SmartTouch™ Control ICON Specifica ons = High Temperature Range. = Low Temperature Range. = Ready Mode. = Ready And Rest Mode. = Rest Mode. = Filter Cycle 1 is running. = Filter Cycle 2 is running. = Filter Cycles 1 and 2 are both running.
  • Page 40 Opera on Systems, Luxury Series | SmartTouch™ Control Se ngs Screen Heat Mode—Ready vs. Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this func on is known as the “heater pump.”...
  • Page 41 Opera on Systems, Luxury Series | SmartTouch™ Control Time-of Day Be sure to set the Time-of Day Se ng the me-of-day is important for determining filtra on mes and other background features. The Heat Icon on the Se ngs Screen takes you to a screen where you control the Time-of-Day. On the Time-of-Day screen, simply select the Hours and Minutes.
  • Page 42 Opera on Systems, Luxury Series | SmartTouch™ Control Addi onal Se ngs Restric ng The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automa c func ons are s ll ac ve. Locking the Se ngs allows Jets and other features to be used, but the Set Temperature and other programmed se ngs cannot be adjusted.
  • Page 43 Opera on Systems, Luxury Series | SmartTouch™ Control Luxury Spa Series—Spa Screen The Spa Screen shows all available equipment* to control. The display shows icons that are related to the equipment installed on a par cular spa model, so this screen may change depending on the installa on. The icon bu ons are used to select and control individual devices.
  • Page 44 Opera on Systems, Luxury Series | SmartTouch™ Control Page Up / Down If an Up or Down bu on is shown and pressed when on a page with a text list, the list can be scrolled a page at a me. Cleanup Cycle Ozone Running...
  • Page 45 Opera on Systems, Luxury Series | SmartTouch™ Control Fault Log The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. Use the Up and Down bu ons to view each of the Faults.
  • Page 46 Opera on Systems, Luxury Series | SmartTouch™ Control General Most messages and alerts will appear at the bo om of the normally used screens. Several alerts and messages may be displayed in a sequence. Water Temperature is Unknown A er the pump has been running for 1 minute, the temperature will be displayed –...
  • Page 47 Opera on Systems, Luxury Series | SmartTouch™ Control Sensor-Related Sensors are Out of Sync—M015** The temperature sensors MAY be out of sync by 3°F. Call for Service if this message does not disappear within a few minutes. Sensors are Out of Syn—Call for Service* - M026** The temperature sensors ARE out of sync.
  • Page 48 Opera on Systems, Luxury Series | SmartTouch™ Control Clean the filter May appear on a regular schedule, i.e. every 30 days. Clean the filter media as instructed by the manufacturer. See Hold on page 19. Test the GFCI (or RCD) May appear on a regular schedule, i.e.
  • Page 49 Opera on Systems, Premium Series | ProView™ Control WARNING: R . PDC Spas, PDC Interna onal assumes no responsibility for personal injury or property damage sustained by or through the use of this product. When installing and using this equipment basic safety precau ons should always be taken to reduce risk of electrical shock, ensure safe usage, and safeguard the user’s health.
  • Page 50 Opera on Systems, Premium Series | ProView™ Control Main Func ons Spa Status Important informa on about spa opera on can be seen quickly from the Main Screen. The most important features, including Set Temperature adjustment, can be accessed from this screen. The actual water temperature can be seen in large text and the desired, or Set Temperature, can be selected and adjusted.
  • Page 51 Opera on Systems, Premium Series | ProView™ Control Dual Temperature Ranges (High vs. Low) This system incorporates two temperature range se ngs with independent set temperatures. The specific range can be selected on the Se ngs screen and is visible on the Main Screen in the upper right corner of the display. These ranges can be used for various reasons, with a common use being a “ready to use”...
  • Page 52 Opera on Systems, Premium Series | ProView™ Control Adjus ng Main Filtra on Using the same naviga on and adjustment as Se ng the Time, Filter Cycles are set using a start me and a dura on. Each se ng can be adjusted in 15-minute increments.
  • Page 53 Opera on Systems, Premium Series | ProView™ Control Addi onal Se ngs Reminders Helpful Maintenance messages that may appear periodically. Hold: Used to display the pumps during service func ons like cleaning or replacing the filter. Hold mode will last for 1 hour unless exited manually.
  • Page 54 Opera on Systems, Premium Series | ProView™ Control The water is too hot – M029 The system has detected a spa water temp of 110°F (43.3°C) or more, and spa func ons are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump opera on or high ambient temp. Heater-Related The water flow is low –...
  • Page 55 Opera on Systems, Premium Series | ProView™ Control The se ngs have been reset (Persistent Memory Error)* – M021 Contact your dealer or service organiza on if this message appears on more than one power-up. The clock has failed* – M020 Contact your dealer or service organiza on.
  • Page 56 Warning: Read all instruc ons before using the spa. PDC Spas, PDC Interna onal assumes no responsibility for personal injury or property damage sustained by or through the use of this product. When installing and using this equipment, basic safety precau ons should always be taken to reduce risk of electrical shock, ensure safe usage, and safeguard the user’s health.
  • Page 57 Opera ng System, LifeStyle Series | Accent™ Control Prepara on and Filling Fill the spa to its correct opera ng level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process. A er turning the power on at the main power panel, the top-side panel will go through specific sequences.
  • Page 58 Opera ng System, LifeStyle Series | Accent™ Control Freeze Protec on If the temperature sensors within the heater detect a low enough temperature, then the pump will automa cally ac vate to provide freeze protec on. The pump will run either con nuously or periodically depending on condi ons. Clean-up Cycle When a pump is turned on by a bu on press, a clean-up cycle begins 30 minutes a er the pump is turned off...
  • Page 59 Opera ng System, LifeStyle Series | Accent™ Control Show and Set Time of Day Se ng the me-of-day can be important for determining filtra on mes and other background features. When in the TIME menu, SET TIME will flash on the display if no me-of-day is set in the memory. Se ng Time: 1) Repeatedly press menu key un l set me or me appears on screen.
  • Page 60 Opera ng System, LifeStyle Series | Accent™ Control Adjus ng Main Filtra on Filter cycles are set using a start me and a dura on. Start me is indicated by an “A” (AM) or “P” (PM) in the bo om right corner of the display.
  • Page 61 Opera ng System, LifeStyle Series | Accent™ Control Once the GFCI is tripped manually, reset the GFCI and the spa will operate normally from that point. Warning: The end-user must be trained to expect this one- me test to occur and how to properly reset the GFCI or RCD. If freezing condi ons exist, the GFCI or RCD should be reset immediately or spa damage could result.
  • Page 62 Opera ng System, LifeStyle Series | Accent™ Control Heater may be Dry (dr)* – M028 Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any bu on to reset the heater start-up.
  • Page 63 Opera ng System, LifeStyle Series | Accent™ Control Miscellaneous Messages Communica ons error The control panel is not receiving communica on from the System. Call for Service. System-Related Memory Failure—Checksum Error* – M022 At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (opera on program) and requires a service call.
  • Page 64 Opera ng System, LifeStyle Series | Accent™ Control Reminder General maintenance helps. Reminder Messages can be suppressed by using the Preferences Menu (recommend service techs access only). Press a temp bu on to reset a displayed reminder message. Clean the filter May appear on a regular schedule, i.e.
  • Page 65 Water Chemistry Basics The Importance of Proper Water Chemistry Evapora on: Only pure water evaporates leaving a higher concentra on of salts, metals, minerals and unused chemicals in the remaining hot tub water. Over me, the water can become saturated with these impuri es causing stain and scales to build up on the spa walls and equipment components.
  • Page 66 Water Maintenance and Care Water Care Ini al Start-Up Improper use of hot tub chemicals may be dangerous and could damage your hot tub spa and cover. Since this damage is not covered by the warranty, it is extremely important to take precau ons when using these products. Only use chemicals and cleaning agents designed for hot tubs.
  • Page 67 Water Maintenance and Care Water Care Schedule Before Use: Each me before the unit is used, check the water with a test strip for proper sanita on levels and adjust accordingly achieving the op mum 2-4 ppm level. The unit should not be used if the level is 5 ppm or higher. Every Other Day: Using test strips, monitor the pH, alkalinity and sani zer levels.
  • Page 68 Regular Maintenance Regular Hot Tub Maintenance Procedures There is some basic maintenance that will need to be performed on your hot tub. By following these basic maintenance suggested procedures, you will insure that your spa provides years of service. These basic maintenance procedures are not covered under warranty.
  • Page 69 Regular Maintenance Thermal Cover Care Always use the locking thermal cover when not in use to reduce heat-up me, opera ng costs and keep unwanted out. To prolong the life of the cover, handle it with care and clean it regularly using mild soap and water. Periodic treatments with a vinyl condi oner will help protect against deteriora on caused by UV rays from the sun.
  • Page 70 8. It may be necessary to bleed air from the pump or pumps on your hot tub, if a er start up your spa pumps do not operate. Due to the nature of water flow and hydrotherapy pumps, please be advised that air locking of pumps may occur. PDC Spas has taken measures to reduce the possibility of this, but it s ll may occur, especially a er refilling a hot tub.
  • Page 71 Basic Troubleshoo ng A good general rule is to visually inspect your spa and equipment area frequently. If anything looks broken, worn, or incorrect, contact your electrician or spa retailer. A simple repair may prevent an injury or more serious problems requiring expensive repairs.
  • Page 72 Hot Tub Care and Record of Maintenance Date Date Date Date Date Date Date Test GFCI Test GFCI Test GFCI Test GFCI Change All Suc on Fi ngs (every 7 years) Clean and Drain Spa Change / Clean Filter Clean / Condi on Cover Miscellaneous Miscellaneous...
  • Page 73 Hot Tub Care and Record of Maintenance Date Date Date Date Date Date Date Test GFCI Test GFCI Test GFCI Test GFCI Change All Suc on Fi ngs (every 7 years) Clean and Drain Spa Change / Clean Filter Clean / Condi on Cover Miscellaneous Miscellaneous...
  • Page 74 Hot Tub Care and Record of Maintenance Date Date Date Date Date Date Date Test GFCI Test GFCI Test GFCI Test GFCI Change All Suc on Fi ngs (every 7 years) Clean and Drain Spa Change / Clean Filter Clean / Condi on Cover Miscellaneous Miscellaneous...
  • Page 76 The manufacturer reserves the right to change product as deemed necessary without no fica on. As a manufacturer we stand behind our products in accordance to our wri en limited warranty. Your retailer is an independent business operator not employed by the manufacturer. PDC Spas, Plas c Development Co, Inc., cannot accept responsibility for any representa ons, statements, or contracts made by any retailer beyond the parameters of our warranty.