Tesla CYBERTRUCK Owner's Manual page 250

Troubleshooting Alerts
What to do:
Before disconnecting a charge cable, make sure you first stop charging.
With some external charging equipment, charging may be stopped by pressing the button on the charge handle.
You can also stop charging from your vehicle touchscreen, your Tesla Mobile App, or the charging station.
For more information, see
CP_a058
Unable to AC charge - Unplug and retry
Or try DC Fast Charging / Supercharging
What this alert means:
Your vehicle is unable to AC charge because it has detected one of the following conditions and has tried to charge
too many times without success:
• The charge port is unable to detect whether a charge cable is inserted or detect the type of charge cable
connected.
• Your vehicle is unable to sense a valid pilot control signal coming from the charging station, so it cannot
communicate effectively with the external charging equipment.
• Communication between your vehicle and the external charging equipment has been interrupted.
• The external charging equipment has reported an error that prevents your vehicle from charging.
When this alert is present, there will always be at least one other alert present that identifies a more specific
condition.
What to do:
For more information and troubleshooting suggestions, check in your vehicle touchscreen for other recent alerts
that involve charging.
CP_a066
Charging equipment not ready
See equipment instructions to start charging
What this alert means:
Charging cannot begin because the charging station is communicating to your vehicle that either the external
charging equipment is not ready or charging is not authorized. The control pilot signal that communicates between
the charging station and your vehicle indicates that your vehicle is not allowed to start charging.
This could occur because:
• The charging station is actively delaying charging. For example, this can happen because the station has a
scheduled charging feature activated.
• The charging station requires further activation before the charge session can begin. Some additional
authentication may be needed before the station starts charging your vehicle, such as a charging card, a mobile
app, or a credit card.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
248
Stopping Charging on page 170.
Owner's Manual