Tesla CYBERTRUCK Owner's Manual page 245

This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the
CC_a043
Wall Connector configuration must be completed
Refer to Installation Guide to enable charging
What this alert means:
Wall Connector configuration is incomplete.
What to do:
The Wall Connector needs to be commissioned to appropriately configure the circuit breaker size and protective
earth connection type.
For more information, refer to Commissioning Procedure in the Wall Connector Installation Manual. If the issue
persists, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make
sure the power output and grounding connections are properly configured according to the installation guide for the
Wall Connector.
For more information, see the
CP_a004
Charging equipment not recognized
Try again or try different equipment
What this alert means:
The charge port is unable to detect whether a charge cable is inserted, or the type of charge cable connected.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
If this alert appears while a charge cable is connected, determine whether the issue is caused by the charging
equipment or the vehicle. Try charging the vehicle using different external charging equipment (including charge
cable, charging station, or charging stall).
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
If this alert appears while a charge cable is not connected or if the issue is suspected to be with the vehicle, inspect
the charge port inlet and the charge cable connector for any obstructions, such as debris, moisture, and/or foreign
objects. Make sure any charge port inlet obstruction has been removed and any moisture has been allowed to dry,
then try re-inserting the cable into the charge port.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See
details.
Troubleshooting
installation guide for your Wall Connector.
installation guide for your Wall Connector.
Troubleshooting Alerts
Maps and Navigation on page 154 for more
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