The charging door on a 2018 Tesla may not open due to the following reasons:

1. Charge port door sensor fault – A malfunctioning sensor may prevent the door from operating correctly or sensing its position.
2. Electrical or communication issue – If the charging station or cable is not powered or not communicating properly, it may affect door operation.
3. Door latch frozen – In cold weather, the latch may freeze, preventing the door from opening.
4. Inactivity timeout – If the charge cable is not inserted shortly after opening the door, it may close automatically.

Try reopening the door using the touchscreen, mobile app, key fob, or charge handle button. If the problem persists, inspect for sensor faults or frozen components.

This answer is automatically generated

Summary of Contents for Tesla 3 2018

Page 1 MODEL 3 OWNER'S MANUAL NORTH AMERICA...
Page 2 Features released in the most recent versions of software may not be described in this document but are described in Release Notes. Display Release Notes on the touchscreen by touching the Tesla “T” at the top center of the touchscreen, then touching the Release Notes link. If information provided in this document conflicts with information in the Release Notes, the Release Notes take precedence.
Page 3: Table Of Contents
Contents Overview.............2 Maintenance........... 110 Interior Overview.................2 Maintenance Schedule............110 Exterior Overview............... 3 Tire Care and Maintenance............111 Touchscreen Overview..............4 Cleaning..................117 Wiper Blades and Washer Jets......... 120 Opening and Closing........6 Fluid Reservoirs............... 122 Keys....................6 Jacking and Lifting..............124 Doors....................9 Parts and Accessories............125 Windows..................
Page 4: Overview
Interior Overview Door open button (Opening Doors from the Interior on page 9) High beams (High Beam Headlights on page 45), turn signals (Turn Signals on page 46), and wipers and washers (Wipers and Washers on page 48) Horn (Horn on page 37) 4.
Page 5: Exterior Overview
Exterior Overview Exterior lights (Lights on page 45) Autopilot camera (About Autopilot on page 58) Front door handle (Using Exterior Door Handles on page 9) Key card sensor (Keys on page 6), Autopilot camera (About Autopilot on page 58) Rear door handle (Using Exterior Door Handles on page 9) Charge port...
Page 6: Touchscreen Overview
Touchscreen Overview The features and information you need to drive Model 3 are displayed on the touchscreen. When driving, the touchscreen displays driving-related information such as driving speed, vehicle range, warnings, etc. The touchscreen is used to control many features that, in traditional cars, are controlled using physical buttons (for example, adjusting mirrors).
Page 7 Model 3 is powered on, ready to drive, and the airbag is turned off (see Passenger Front Airbag on page 32). The Tesla "T" Touch the Tesla "T" at the top center of the touchscreen to display: • Vehicle name (see Naming Your Vehicle on page 83).
Page 8: Opening And Closing
Bluetooth setting. phone. Note: Unlike the mobile app, once a phone has Log into the Tesla mobile app using your been authenticated, it no longer requires an Tesla Account user name and password. internet connection to communicate with Note: You must remain logged in to your Model 3.
Page 9 Note: You must position the key card within an inch or two of a card reader to allow Model Tesla provides you with two Model 3 key 3 to read it. You may need to physically touch cards, designed to fit in your wallet. Model 3...
Page 10 Safety & Security > Settings > Allow Mobile Access on the touchscreen). Note: If multiple vehicles are linked to the Tesla Account, you must switch to the Model 3 that you want to access in the mobile app before the phone can be used as a key.
Page 11: Doors
Doors Keyless Locking and Unlocking Locking and unlocking Model 3 is easy and convenient. Just carry your authenticated phone with you. Model 3 recognizes the presence of an authenticated phone and automatically unlocks when you press a door handle, and locks when you leave (see Walk Away Lock on page 10).
Page 12 Doors Interior Locking and Unlocking Unlock on Park While sitting inside Model 3, you can lock and When you stop Model 3 and engage the Park unlock all doors and trunks by touching the gear, you can choose to unlock all doors. To lock icon on the touchscreen (you do not need turn this feature on or off, touch Controls >...
Page 13: Windows
Windows Opening and Closing Locking Rear Windows Press down on a switch to lower the To prevent passengers from using the rear associated window. Window switches operate window switches, touch Controls > Quick at two levels: Controls > Window Lock. To unlock the rear windows, touch Window Lock again.
Page 14: Rear Trunk
Rear Trunk Opening Closing To open the rear trunk, do one of the following To close the rear trunk, push it downward until then pull the rear trunk open: you hear the latch click into place. • Touch the associated OPEN button on the Note: Model 3 is equipped with pull cups to touchscreen.
Page 15 Rear Trunk Firmly push the illuminated button in the direction of the arrow to release the latch. Push the rear trunk open. Note: The button glows for several hours after a brief exposure to ambient light. Warning: Do not allow children to play inside the trunk or become locked inside.
Page 16: Front Trunk
Front Trunk Opening To open the front trunk: Ensure that the area around the hood is free of obstacles. Touch the associated OPEN button on the touchscreen or touch the front trunk button on the mobile app. Pull the hood up. Caution: To prevent damage: •...
Page 17 Front Trunk Note: The interior release button glows 4. Connect the 12V power supply's red following a brief exposure to ambient light. positive (+) cable to the red positive (+) terminal. Warning: People should never climb Connect the 12V power supply's black inside the front trunk.
Page 18: Interior Storage And Electronics
Interior Storage and Electronics Glovebox To open the glovebox, touch Controls > Glovebox on the bottom corner of the touchscreen. The glovebox automatically opens and its light turns on. To open the main storage compartment, pull its cover upward. Open the other storage compartment or access the phone dock by pressing firmly near the cover's opening edge.
Page 19 Interior Storage and Electronics Rear Console Your Model 3 has a rear console integrated in the center of the rear seat back. Pull the console down to access the rear cup holders, or use it as an armrest. Note: Always use USB 2.0 compliant cables when connecting devices to the USB ports.
Page 20: Seating And Safety Restraints
Front and Rear Seats Correct Driving Position Adjusting the Front Seats - Premium Package The seat, head support, seat belt and airbags work together to maximize your safety. Using these correctly ensures greater protection. Position the seat so you can wear the seat belt correctly, while being as far away from the front airbag as possible: Sit upright with both feet on the floor and...
Page 21 Front and Rear Seats Folding Rear Seats Raising Rear Seats Model 3 has a split rear seat that can fold Before raising a rear seat, make sure that the forward. seat belts are not trapped behind the backrest. Before folding, remove items from the seats and the rear footwell.
Page 22: Seat Heaters
Front and Rear Seats Raising/Lowering the Rear Center Head Press down on the head support until you Support hear it click into place. Pull up on the head support to ensure that To raise the head support, lift it until you hear it is secure.
Page 23: Seat Belts
If the reminder light continues to so that the seat belt is positioned stay on, contact Tesla. correctly. To Fasten a Belt Ensure correct positioning of the seat (see Correct Driving Position on page 18).
Page 24 Ensure there is no obstruction that prevents the belt from fully retracting. The belt should not hang loose. If a seat belt does not fully retract, contact Tesla. Wearing Seat Belts When Pregnant Do not put the lap or shoulder sections of the seat belt over the abdominal area.
Page 25 Warning: Seat belts that have been worn in a collision must be inspected or replaced by Tesla, even if damage to the assembly is not obvious. Warning: Seat belts that show signs of...
Page 26: Child Safety Seats
Child Safety Seats Guidelines for Seating Children Your Model 3 seat belts are designed for adults and larger children. You must restrain infants and small children in the rear row seats only, and you must use a suitable child safety seat appropriate for the child’s age, weight, and size.
Page 27 Child Safety Seats Choosing a Child Safety Seat All children age 12 and under should ride in the rear (second row) seats. Always use a child safety seat suitable for a young child’s age and weight. Infants Toddlers Young children Birth to 1 year* Over 1 year* 4 years and...
Page 28: Seating Larger Children
Child Safety Seats Seating Larger Children Note: An automatic locking retractor disengages only when the seat belt is If a child is too large to fit into a child safety unbuckled and fully retracted. The belt can seat, but too small to safely fit into the then be worn as a normal belt, sliding freely in standard seat belts, use a booster seat and out and locking tight only in an...
Page 29: Attaching Upper Tether Straps
Child Safety Seats Once installed, test the security of the installation before seating a child. Attempt to twist the child safety seat from side to side and try to pull it away from the seat, then check to ensure the anchors remain securely in place.
Page 30 Child Safety Seats For dual-strap tethers, position a strap on If the seat moves more than one inch each side of the head support. (2.5 cm), it is too loose. Tighten the belt or reconnect the LATCH retained child safety seat.
Page 31 Child Safety Seats face and neck, and the lap portion must not be over the stomach. Warning: Never attach two child safety seats to one anchor point. In a collision, one anchor point may be incapable of securing both seats. Warning: Child restraint anchors are designed to withstand only those loads imposed by correctly fitted child...
Page 32: Airbags
Airbags Location of Airbags Airbags are located in the approximate areas shown here. Airbag warning information is printed on the sun visors. Model 3 is equipped with an airbag and lap/shoulder belt at both front outboard seating positions. The airbag is a supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death in the event of a crash.
Page 33 If you are planning to modify your vehicle for a occupants by restricting leg movement, person with disabilities in a way that may thereby positioning the occupants so that affect the airbag system, contact Tesla. the front airbags work more effectively. • Seat-mounted side airbags: There is a seat-mounted side airbag in the front seats.
Page 34: Inflation Effects
If it fails to do so, contact Tesla obscured. Model 3 Owner's Manual...
Page 35: Airbag Warnings
Doing so if necessary, replaced. Contact Tesla Service can cause injury or death if the airbag immediately. inflates.
Page 36: Driving
Driver Profiles Creating a Driver Profile To use Easy Entry with a driver profile, ensure the Use Easy Entry checkbox is checked. When you first adjust the driver’s seat, steering wheel, or driver’s side mirror, the Restoring a Driver’s Profile touchscreen prompts you to create a driver profile to save these adjustments.
Page 37 Driver Profiles Starting Valet Mode With Model 3 in Park, touch the driver profile icon (located next to the Tesla "T" on the touchscreen), then touch Valet Mode. The first time you enter Valet mode, you will be prompted to create a 4-digit PIN that you will use to cancel Valet mode.
Page 38: Steering Wheel
Controls > Lights > Settings > Steering Wheel Lights. To restart the touchscreen, press and hold both scroll buttons until after the touchscreen turns black, releasing when the Tesla logo appears. See Restarting the Touchscreen Note: The arrows associated with the scroll page 39.
Page 39 Comfort - Reduces the effort required to turn the wheel. In town, Model 3 feels easier to drive and park. • Standard - Tesla believes that this setting offers the best handling and response in all conditions. • Sport - Increases the effort required to turn the wheel.
Page 40: Mirrors
Mirrors Adjusting Exterior Mirrors Mirror Auto Fold - Premium Package If equipped with the premium package, both Adjust the exterior mirrors by touching exterior mirrors can automatically fold inward Controls > Quick Controls > Mirrors. Use the whenever you exit and lock Model 3. When scroll buttons on the steering wheel to adjust you unlock Model 3, the exterior mirrors then each mirror to its desired position:...
Page 41: Starting And Powering Off
Park then pressing and holding both scroll buttons on the steering wheel until the touchscreen turns black, releasing when the Tesla logo appears. Within approximately 30 seconds, the touchscreen restarts. If the touchscreen is still unresponsive or demonstrating unusual behavior, contact Tesla.
Page 42 Starting and Powering Off other road users, restarting the touchscreen should be done only when the vehicle is in Park. Model 3 Owner's Manual...
Page 43: Gears
Gears Shifting Gears Drive Push the lever all the way down and release. When Model 3 is in Park, you must press the You can shift into Drive when Model 3 is brake to shift to another gear. stopped or moving less than 5 mph (8 km/h) Move the lever up or down to change gears.
Page 44: Car Status
Touchscreen Overview on page 4. For slightly different. a TPMS fault, contact Tesla. See Tire Care and Maintenance on page 111. A seat belt for an occupied front seat is not fastened. See Seat Belts page 21.
Page 45 Autopilot components (see stays illuminated, a fault is detected About Autopilot on page 58). (contact Tesla immediately). Note: The following illustration is provided for Electronic stability control systems are demonstration purposes only. Depending on no longer minimizing wheel spin. See...
Page 46 Car Status Autosteer (if equipped). When Autosteer is available but you haven't activated it, the icon is gray. When Autosteer is actively steering Model 3, the icon is blue. The car in front of you (if applicable). Your Model 3. Colored lines radiate from the image of your Model 3 as objects are detected (other motorists, guard rails, etc.).
Page 47: Lights
Lights Controlling Lights • ON - Exterior lights turn on. Note: If equipped with the premium Touch Controls > Lights on the touchscreen to package, Model 3 has a series of LED control most of the lights. lights along the rim of the headlights, also In addition to the lights that you can control referred to as "signature"...
Page 48 Tesla recommends that you do not adjust headlights unless you are familiar with how headlights should be adjusted. Once adjusted, you will be unable to automatically restore them to their originally calibrated position.
Page 49: Hazard Warning Flashers
Lights Hazard Warning Flashers To turn on the hazard warning flashers, press the button located above the rear view mirror. All turn signals flash. Press the button again to turn off the hazard warning flashers. Note: Hazard warning flashers operate even when Model 3 cannot detect a key (authenticated phone or key card).
Page 50: Wipers And Washers
Note: The AUTO setting is currently in BETA. If uncertain about using the AUTO setting while in the BETA phase, Tesla recommends operating the wipers manually (set them to one of the first four positions), as necessary.
Page 51: Brakes
(where a layer of pedal, brake caliper, or any component of water prevents direct contact between a Model 3 braking system, contact Tesla the tires and the road). immediately. Automatic Emergency Braking automatically...
Page 52 Brakes The amount of energy fed back to the Battery Use the touchscreen to manually release the using regenerative braking can depend on the parking brake (which also shifts Model 3 into current state of the Battery and the charge Neutral): level setting that you are using.
Page 53: Traction Control
Warning: If the above indicator remains illuminated in situations in which you have not enabled Slip Start (described next), the traction control system may not be operating correctly. Contact Tesla Service immediately. Warning: Traction control cannot prevent collisions caused by driving dangerously or turning too sharply at high speeds.
Page 54: Park Assist
Park Assist How Park Assist Works performance of Park Assist, causing either no readings or false readings (see Model 3 has several sensors designed to Limitations and False Warnings on page detect the presence of objects. When driving 53). Therefore, depending on Park Assist slowly in Drive or Reverse (for example, when to determine if Model 3 is approaching an parking), the sensors alert you if an object is...
Page 55 Park Assist Caution: Keep sensors clean from dirt, • A bumper is misaligned or damaged. debris, snow, and ice. Avoid using a high • An object that is mounted to Model 3 is pressure power washer on the sensors interfering with and/or obstructing the and do not clean a sensor with a sharp or sensor (such as a bike rack or bumper abrasive object that can scratch or...
Page 56: Vehicle Hold
Vehicle Hold When Model 3 is stopped, Vehicle Hold can continue to apply the brakes even after you remove your foot from the brake pedal. When driving on a hill or on a flat surface, brake as you normally would. After coming to a complete stop, simply press the brake pedal again (until the touchscreen displays the Vehicle Hold indicator light) to enable Vehicle...
Page 57: Getting Maximum Range
Getting Maximum Range Driving Tips to Maximize Range You can maximize your driving range using the same driving habits that you use to conserve fuel in a gasoline-powered vehicle. In addition to driving habits, energy consumption depends on environmental conditions (such as exceptionally cold or hot weather and driving on roads with steep hills).
Page 58: Rear View Camera
Rear View Camera Camera Location to replace your own direct visual checks and is not a substitute for careful driving. Model 3 is equipped with a rear view camera located above the rear license plate. Cleaning the Camera To ensure a clear picture, keep the camera lens clean, and free of obstructions.
Page 59: Cabin Camera
Cabin Camera Camera Location Model 3 is equipped with a camera in the cabin. The camera is not currently active, but might be used in potential future features which could be added to Model 3 with software releases. Cleaning the Camera Keep the camera lens clean, and free of obstructions.
Page 60: Autopilot
About Autopilot How It Works Your Model 3 includes the following Autopilot components that actively monitor the surrounding roadway: A camera is mounted above the rear license plate. Ultrasonic sensors are located in the front and rear bumpers. A camera is mounted in each door pillar. Three cameras are mounted to the windshield above the rear view mirror.
Page 61 Caution: Avoid using a high-pressure Note: Model 3 repeats the calibration process power washer. if the cameras are serviced by Tesla and in some cases, after a software update. Caution: Do not clean an ultrasonic sensor or camera lens with a sharp or...
Page 62 About Autopilot abrasive object that can scratch or damage its surface. Model 3 Owner's Manual...
Page 63: Traffic-Aware Cruise Control
Traffic-Aware Cruise Control Note: Traffic-Aware Cruise Control is a BETA Operating Traffic-Aware Cruise feature. Control If you have purchased the optional Enhanced To use Traffic-Aware Cruise Control, you must Autopilot or Full Self-Driving Capability be driving at least 18 mph (30 km/h), unless a package, the forward looking cameras and the vehicle is detected ahead of you.
Page 64 Traffic-Aware Cruise Control You can now release the accelerator pedal and In right hand traffic, engaging the right turn allow Traffic-Aware Cruise Control to maintain signal when driving in the right-most lane your set speed. When no vehicle is detected within 164 feet (50 meters) of an exit (on a ahead, Traffic-Aware Cruise Control maintains controlled access road only, such as a highway...
Page 65: Changing The Set Speed
Traffic-Aware Cruise Control lane of travel, causing Model 3 to slow the road in front of you and stay prepared down unnecessarily or inappropriately. to take immediate corrective action. Warning: Traffic-Aware Cruise Control Cruising at the Speed Limit may be unable to provide adequate speed control because of limited braking Traffic-Aware Cruise Control makes it easy to capability and hills.
Page 66 Traffic-Aware Cruise Control To increase/decrease speed by 1 mph (1 Warning: Overtake Acceleration can km/h), quickly tap the plus (+) or minus (-) cancel for many unforeseen reasons in button. To increase/decrease speed by 5 mph addition to those listed above (for (5 km/h), touch and hold the plus (+) or minus example, lack of GPS data).
Page 67 Traffic-Aware Cruise Control road in front of you and stay prepared to take appropriate action. It is the driver's responsibility to be in control of Model 3 at all times. Summary of Cruise Indicators Traffic-Aware Cruise Control is available but is not actively controlling your speed until you activate it.
Page 68: Autosteer
Autosteer Note: Autosteer is a BETA feature. If you have purchased the optional Enhanced Autopilot or Full Self-Driving Capability packages, you can use Autosteer to manage steering and speed under certain circumstances. Autosteer builds upon Traffic- Aware Cruise Control (see Traffic-Aware Cruise Control on page 61), intelligently...
Page 69 Autosteer In most cases, Autosteer attempts to center Model 3 in the driving lane. However, if the sensors detect the presence of an obstacle (such as a vehicle or guard rail), Autosteer may steer Model 3 in a driving path that is offset from the center of the lane.
Page 70 Autosteer • The maximum speed that Autosteer Always keep this in mind and remember supports–90 mph (150 km/h)–is that as a result, Autosteer may not steer exceeded. Model 3 appropriately. Always drive attentively and be prepared to take • You move the gear lever upwards. immediate action.
Page 71: Auto Lane Change
Auto Lane Change Warning: Auto Lane Change is designed Warning: Failure to follow all warnings to be used only when driving on and instructions can result in serious restricted-access highways (i.e. with on- property damage, injury or death. ramps and off-ramps). Operating Auto Lane Change If you have purchased the optional Enhanced Autopilot or Full Self-Driving Capability...
Page 72 Auto Lane Change Note: Auto Lane Change moves Model 3 one • Auto Lane Change is unable to accurately lane at a time. Moving into an additional lane determine lane markings. For example, requires you to engage the turn signal a lane markings are excessively worn, have second time after the first lane change is visible previous markings, have been...
Page 73: Autopark
Autopark If you have purchased the optional Enhanced When driving slowly on a public road, Autopilot or Full Self-Driving Capability monitor the touchscreen to determine package, Autopark uses data from the when Autopark has detected a parking ultrasonic sensors and GPS to: space.
Page 74 Autopark In situations where Autopark cannot operate To Cancel Parking due to inadequate sensor data, the Autopark cancels the parking sequence when touchscreen displays a message indicating you manually move the steering wheel, that you must manually park Model 3. change gears, or touch Cancel on the Note: If you press the brake when Autopark is touchscreen.
Page 75: Lane Assist
Lane Assist The cameras monitor the markers on the lane In addition to the warnings previously you are driving in and the ultrasonic sensors described, Lane Assist may provide steering monitor the surrounding areas and the blind interventions if Model 3 drifts into (or close to) spot for the presence of a vehicle or other an adjacent lane in which an object, such as a objects.
Page 76 Lane Assist • Visibility is poor and lane markings are not • One or more of the ultrasonic sensors is clearly visible (due to heavy rain, snow, damaged, dirty, or obstructed (such as by fog, etc.). The exact detection zone of the mud, ice, or snow).
Page 77: Collision Avoidance Assist
Collision Avoidance Assist The following collision avoidance features are designed to increase the safety of you and your passengers: • Forward Collision Warning - provides visual and audible warnings in situations when Model 3 detects that there is a high risk of a frontal collision.
Page 78 31 mph (50 km/h). brake pedal can move freely. Do not place Automatic Emergency Braking operates only material under or on top of the Tesla- when driving between approximately 7 mph supplied driver’s floor mat (including an (10 km/h) and 90 mph (150 km/h).
Page 79 Model 3 so you can anticipate the need to take corrective action as early as possible. Caution: If a fault occurs with a Collision Avoidance Assist feature, Model 3 displays an alert. Contact Tesla Service. Autopilot...
Page 80: Speed Assist
Speed Assist How Speed Assist Works Warning: Do not rely on Speed Assist to determine the appropriate speed limit or When the Speed Limit Warning is turned on, driving speed. Always drive at a safe the touchscreen displays a speed limit as speed based on traffic and road determined by GPS data.
Page 81 Speed Assist • A road or a speed limit has recently changed. Warning: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Speed Assist. Speed Assist may fail to provide warnings for many other reasons. Autopilot...
Page 82: Using The Touchscreen
Controls and Settings Overview Touch Controls on the bottom left corner of the touchscreen to control features and customize Model 3 to suit your preferences. The Controls window (shown below) appears over the map. Touch an option on the left side of the window to display the associated controls and settings.
Page 83 Controls and Settings Quick Quick Controls gives you access to these commonly used features: Controls • Control the exterior lights. • Adjust the mirrors (see Adjusting Exterior Mirrors on page 38). • Adjust the steering wheel (premium package) (see Adjusting Steering Wheel Position - Premium Package on page 36).
Page 84 Controls and Settings Driving Steering Mode: Adjust the amount of effort required to turn the steering wheel. Sport feels more responsive whereas Comfort feels easier to drive and park (see Adjusting Steering Effort on page 37). Regenerative Braking: When you release the accelerator when driving, regenerative braking slows Model 3 and feeds any surplus energy back to the Battery.
Page 85 To further personalize your Tesla vehicle, you can name it. The name you give your Model 3 will appear in the mobile app and on the touchscreen. To name your vehicle, touch the Tesla "T" at the top center of the touchscreen, then touch Name Your Vehicle.
Page 86: Climate Controls
Climate Controls Controlling Climate The primary climate controls are always available at the bottom of the touchscreen. To turn the climate control system on, touch the fan icon or touch the up or down arrow to adjust the cabin temperature. By default, climate control is set to the Auto setting, which maintains optimum comfort in all but the most severe weather conditions.
Page 87: Climate Controls
Climate Controls Customizing Climate Control To override the Auto setting, touch the fan icon then manually change any of the settings in the popup that appears. Touch AUTO to change all settings back to the Auto settings. Touch to turn the windshield vents on or off. Touch to turn the face-level vent on or off.
Page 88 Climate Controls Operating the Face-Level Vent You can toggle between having the air flow from the vent in a single direction Model 3 has a unique horizontal face-level (represented on the control grid by an oblong vent that spans the width of the dashboard. shape) or in two mirrored directions Using the touchscreen, you can pinpoint (represented on the control grid by two...
Page 89: Climate Control Operating Tips
Cabin Air Filter Model 3 has an air filter that prevents pollen, industrial fallout, road dust and other particles from entering through the vents. The air filter should be replaced when necessary. Contact Tesla. Using the Touchscreen...
Page 90: Media And Audio
Media and Audio Overview To adjust any of the five frequency bands (Bass, Bass/Mid, Mid, Mid/Treble, and Treble) Touch the Media Player app to listen to FM or touch Tone and drag the corresponding slider Internet radio, stream music or podcasts (if up or down the decibel (dB) bar.
Page 91 Touch the right arrow to view a list of tracks for a podcast or playlist. Internet radio services are accessed over a By default, TuneIn uses a Tesla account that data connection. To use Internet radio, touch has been set up for you. To sign in to a Media Player's Streaming or TuneIn source.
Page 92 Media and Audio Note: Media Player supports USB flash drives To delete a favorite, touch the with FAT32 formatting (NTFS and exFAT are highlighted Favorites icon. You can not currently supported). also delete one or more favorites on the bottom of the Now Playing view ®...
Page 93: Phone
Phone ® Bluetooth Compatibility On the Model 3 touchscreen, touch the name of the phone you want to pair. You can use your Bluetooth-capable phone Within a few seconds, both the hands-free in Model 3 provided your phone is touchscreen and the phone display a within operating range.
Page 94 Phone Unpairing a Bluetooth Phone selecting the contact directly from your phone. Your phone may prompt you to choose If you want to disconnect your phone and use which speakers you want to use for the call. it again later, simply touch Disconnect on the Note: You can also make a phone call by Bluetooth settings screen.
Page 95: Maps And Navigation
Hold and drag a finger to move the map in any corresponding stations on the map. direction. Rotate the map in any direction Charging locations include Tesla using two fingers. Superchargers, destination Touch these icons to set the map's orientation...
Page 96 If you won't have enough energy, and The location is equipped with a there is no Supercharger on the route, an Tesla Wall Connector. Touch to alert tells you that charging is required to display more information such as reach your destination.
Page 97 Maps and Navigation Predicting Energy Usage Routing Preferences When navigating to a destination, Model 3 Model 3 detects real-time traffic conditions helps you anticipate your charging needs by and automatically adjusts the estimated calculating the amount of energy that remains driving and arrival times based on traffic.
Page 98 Maps and Navigation If Trip Planner estimates that you won't have Map Updates enough energy for your round trip, and there As updated maps become available, they are are no Superchargers available on your route, automatically sent to Model 3 over Wi-Fi. To Trip Planner displays an alert at the top of the ensure you receive them, periodically connect turn-by-turn direction list.
Page 99: Using Voice Commands
For example, “Where is Stanford University?”, “Drive to Tesla in Palo Alto”, or “Navigate to Starbucks on Homestead in Cupertino”. If you defined a navigation address for your home or work location (see...
Page 100: Security Settings
Security Settings About the Security System If Model 3 does not detect an authenticated phone or the key card and a locked door or trunk is opened, an alarm sounds and headlights and turn signals flash. To deactivate the alarm, press any button on the mobile app. To manually enable or disable the alarm system, touch Controls >...
Page 101: Homelink Universal Transceiver
® HomeLink Universal Transceiver About HomeLink Auto Opening and Closing ® If equipped, you can program the HomeLink To operate a HomeLink device without Universal Transceiver to operate up to three touching the touchscreen, you can automate Radio Frequency (RF) devices, including the device to open as you approach and close garage doors, gates, lights, and security as you drive away:...
Page 102 • Hold the remote against the front bumper, with the button pressed, approximately 6 in (15 cm) to the left of the Tesla emblem. In some cases you must hold the button on the remote for up to three minutes.
Page 103: Connecting To Wi-Fi
Model 3 connects to the one most recently used. Note: You can also use a mobile hotspot or your phone's Internet connection via Wi-Fi tethering. Note: At Tesla Service Centers, Model 3 automatically connects to the Tesla Service Wi-Fi network. Using the Touchscreen...
Page 104: Software Updates
Note: Some software updates can take up to current software version at any time touch the three hours to complete. Model 3 must be in Tesla “T” at the top center of the touchscreen, Park while the new software is being installed. then touch Release Notes.
Page 105: Charging
Electric Vehicle Components High Voltage Components Air Conditioning Compressor Cabin Heater High Voltage Battery High Voltage Battery Service Panel Rear Motor High Voltage Cabling Charge Port Warning: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high voltage components, cables or connectors.
Page 106 Electric Vehicle Components Charging Equipment Charging equipment designed specifically to charge your Model 3 is available from Tesla. A Tesla Wall Connector, which installs in your garage, is the fastest way to charge Model 3 at home. In several market regions, Model 3 is equipped...
Page 107: Battery Information
Battery conditions change with circumstances should you open or tamper usage and age. These changes in the condition with the Battery. Always contact Tesla to of the Battery are driven by battery physics arrange for Battery servicing. and may increase the total Supercharging duration by a few minutes over time.
Page 108: Charging Instructions
When charging is complete, the light stops pulsing and is solid green. Note: The Tesla "T" lights up white when you open the charge port door. If you do not insert Note: If Model 3 is locked, the charge port a charge cable into the charge port within a light does not light up.
Page 109 To disconnect the charge cable: • Charging rate (in kilowatt hours, miles per Press and hold the button on a Tesla hour, or kilometers per hour, depending on connector to release the latch. You can your display setting). also touch Stop Charging on the charging •...
Page 110 Although you can manually increase it, Tesla recommends charging at the lower current until the underlying problem is resolved and the charging location can provide consistent power.
Page 111 Idle fees are waived if you move your vehicle within five minutes of charging completion. Log into your Tesla Account to view fees and details about Supercharger sessions, set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your account.
Page 112: Maintenance
Fluid Replacement Intervals Regular maintenance is the key to ensuring Do not change or top up the Battery coolant the continued reliability and efficiency of your or brake fluid. Tesla service technicians replace Model 3. fluids at the regularly scheduled service intervals: Rotate the tires every 6,250 miles (10,000 km).
Page 113: Tire Care And Maintenance
TPMS Malfunction Warning: Do not use any tire sealant on page 116). other than the type provided in a Tesla tire repair kit. Other types can cause tire Note: Display tire pressures in the "Cards" pressure sensors to malfunction. If your...
Page 114 Tesla. This allows you to slowly drive winter conditions. Model 3 to Tesla or to a nearby tire repair Model 3 is originally fitted with tires that have facility. wear indicators molded into the tread pattern.
Page 115: Replacing Tires And Wheels
Tire Care and Maintenance Replacing Tires and Wheels Warning: Road holding is seriously impaired if the tires are incorrectly Tires degrade over time due to the effects of installed on the wheels. ultraviolet light, extreme temperatures, high loads, and environmental conditions. It is Removing and Installing Aero Covers recommended that tires are replaced every six If your Model 3 is equipped with aero covers,...
Page 116 (located in your glovebox) into the where snow or ice may be present. Contact hole at the base of the Tesla "T". Tesla for winter tire recommendations. Warning: In cold temperatures or on snow or ice, summer tires do not provide adequate traction.
Page 117: Tire Pressure Monitoring
Tire Care and Maintenance Using Tire Chains Tire Pressure Monitoring Tesla has tested and approved the following Each tire should be checked monthly when tire chains to increase traction in snowy cold and inflated to the recommended conditions. Tire chains should only be installed pressures that are printed on the Tire and on the rear tires.
Page 118 Note: If a tire has been replaced or repaired using a different tire sealant than the one available from Tesla, and a low tire pressure is detected, it is possible that the tire sensor has been damaged. Contact Tesla to have the fault repaired as soon as possible.
Page 119: Cleaning
Cleaning Cleaning the Exterior Cautions for Exterior Cleaning Caution: Do not use windshield treatment To prevent damage to the paint, immediately fluids. Doing so can interfere with wiper remove corrosive substances (bird droppings, friction and cause a chattering sound. tree resin, dead insects, tar spots, road salt, industrial fallout, etc.).
Page 120 Polished surfaces are reflective and could interfere with your driving view. Warning: If you notice any damage on an airbag or seat belt, contact Tesla immediately. Polyurethane Seats Warning: Do not allow any water,...
Page 121: Floor Mats
Repair rock chips, fractures or scratches. Body repairs should be performed only by a Tesla approved body shop. Contact Tesla for a list of approved body shops. Caution: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives.
Page 122: Wiper Blades And Washer Jets
Wiper Blades and Washer Jets Checking and Replacing Wiper Hold the wiper arm (the wiper arm does not lock into a lifted position) and press Blades the locking tab while sliding the blade down the arm. Caution: Wiper blades do not lock into a lifted position.
Page 123 Wiper Blades and Washer Jets Warning: Do not operate the washers while cleaning Model 3. Windshield washer fluid can irritate eyes and skin. Read and observe the washer fluid manufacturer’s instructions. Maintenance...
Page 124: Fluid Reservoirs
If the touchscreen warns you that the area with a mixture of car shampoo and fluid level is low, contact Tesla water. immediately. To maximize the performance and life of the...
Page 125: Topping Up Washer Fluid
Model 3 as soon as safe to do so, and contact Tesla. Caution: Do not spill washer fluid on body panels. Doing so can cause damage.
Page 126: Jacking And Lifting
Jacking and Lifting Jacking Procedure Follow the steps below to lift Model 3. Ensure that any non-Tesla repair facility is aware of these lifting points. Position Model 3 centrally between the lift posts. Position the lift arm pads under the designated body lift points at the locations shown.
Page 127: Parts And Accessories
Body Repairs If Model 3 is in a collision, contact Tesla to ensure that it is repaired with genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training, equipment, quality, and customer satisfaction.
Page 128: Specifications
Vehicle Identification Number You can find the VIN at the following locations: • Touch the Tesla "T" at the top center of the touchscreen. The popup window displays the VIN. • Stamped on a plate located at the top of the dashboard.
Page 129: Vehicle Loading
Vehicle Loading Load Capacity Labeling • The maximum vehicle capacity weight. • The size of the original tires. It is important to understand how much • The cold inflation pressures for the weight your Model 3 can safely carry. This original front and rear tires.
Page 130 Roof Racks assume passengers weigh 150 lbs (68 kg). If passengers weigh more or less, available Model 3 supports the use of Tesla-approved cargo weight decreases or increases roof racks using a Tesla mounting accessory. respectively.
Page 131: Dimensions And Weights
Dimensions and Weights Exterior Dimensions Overall Length 184.8 in 4,694 mm Overall Width (including mirrors) 82.2 in 2,088 mm Overall Width (including folded 76.1 in 1,933 mm mirrors) 72.8 in 1,849 mm Overall Width (excluding mirrors) Overall Height - coil suspension 57 in 1,443 mm Wheel Base...
Page 132 Dimensions and Weights Cargo Volume Total enclosed cargo volume 15 cu ft Weights Curb Weight* - Long Range Battery 3,838 lbs 1,741 kg GVWR** - Long Range Battery 4,801 lbs 2,178 kg Gross Vehicle Weight Distribution - Front: 44.5% Rear: 55.5% Long Range Battery Gross Axle Weight Rating - Front 2,447 lbs...
Page 133: Subsystems
Subsystems Transmission Type Single speed fixed gear Gearbox Ratio Brakes 4-wheel anti-lock braking system (ABS) with Electronic Brake Force Distribution, Type Integrated Advanced Stability Control and Electronic Accelerator pedal actuated regenerative braking system Calipers Front: Four piston fixed Rear: Integrated Electronic Parking Brake Sliding Front: 12.6"/320 mm Rotor Diameters (ventilated)
Page 134 Subsystems Nominal Voltage 350 V DC Temperature Range Do not expose Model 3 to ambient temperatures above 140° F (60° C) or below -22° F (-30° C) for more than 24 hours at a time. Model 3 Owner's Manual...
Page 135: Wheels And Tires
Tire and Loading Information label. This label is located on the center door pillar and is visible when the driver’s door is open (see Maintaining Tire Pressures on page 111). Winter tires can be purchased from a Tesla store. Specifications...
Page 136 Wheels and Tires Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire. It also provides the tire identification number (TIN) for certification of safety standards, and in case of a recall. Tire category.
Page 137 Wheels and Tires U.S. DOT Tire Identification Number (TIN). Begins with the letters DOT and indicates that the tire meets all federal standards. The next 2 digits/letters represent the plant code where it was manufactured, and the last 4 digits represent the week and year of manufacture.
Page 138: Uniform Tire Quality Grading
Wheels and Tires Uniform Tire Quality Grading acceleration, cornering, hydroplaning or peak traction characteristics. The following information relates to the tire grading system developed by the National Temperature Highway Traffic Safety Administration The temperature grades are A (the highest), B, (NHTSA), which grades tires by tread wear, and C, representing the tire’s resistance to the traction and temperature performance.
Page 139 Pounds per square inch (the unit used to measure tire pressure). Recommended Tire Inflation Tire inflation pressure, established by Tesla, which is based on Pressure the type of tires that are mounted on the vehicle at the factory. This information can be found on the Tire and Loading Information label located on the door pillar.
Page 140 Wheels and Tires Rim diameter Nominal diameter of the bead seat. Rim size designation Rim diameter and width. Rim type designation The manufacturing industry's designation for a rim by style or code. Rim width Nominal distance between the rim's flanges. Vehicle maximum load on the Load on an individual tire that is determined by distributing to tire...
Page 141 Wheels and Tires Overall width The linear distance between the exteriors of the sidewalls of an inflated tire, including elevations due to labeling, decorations, or protective bands or ribs. A layer of rubber-coated parallel cords. Ply separation A parting of rubber compound between adjacent plies. Pneumatic tire A mechanical device made of rubber, chemicals, fabric and steel or other materials, that, when mounted on an automotive...
Page 142: Roadside Assistance
Contacting Roadside Assistance Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of your warranty period. When contacting Tesla Roadside Assistance, please provide: • The Vehicle Identification Number (VIN). The VIN is displayed when you touch the Tesla "T" at the top of the touchscreen.
Page 143: Instructions For Transporters
Do not allow the tires to turn without Transport Mode enabled. Always transport Model 3 with all four tires off Note: Tesla is not responsible for any damage the ground. A flatbed truck or comparable caused by transporting Model 3, including transport vehicle is recommended.
Page 144 If you cover until it pivots inward, then gently lose the tow eye, contact Tesla. pulling the raised section toward you. Replace the tow eye cover by inserting the...
Page 145 Instructions for Transporters • Ensure any metal parts on the tie-down Remove the maintenance panel by pulling straps do not contact painted surfaces or it upwards to release the trim clips that the face of the wheels. hold it in place. •...
Page 146 Instructions for Transporters When external 12V power is no longer required, disconnect both cables from the terminals on the 12V battery, beginning with the black negative (-) cable. Replace the cabin intake trim panel by placing it back in its original location and pressing down until it is secure.
Page 147: Consumer Information
But wait, there's more! Below is a list of the Easter Eggs that have been discovered so far and how to access them. Alternatively, touch the Tesla "T" (top center of the touchscreen) then drag the About Your Tesla box downwards for one-touch access to all discovered Easter Eggs.
Page 148: About This Owner Information
Tesla "T" at the top of the touchscreen, then touching the Release Notes link. If information related to how to use the...
Page 149: Disclaimers
• Officially requested by the police or other authorities. • Used as a defense for Tesla in a lawsuit. • Ordered by a court of law. • Used for research purposes without disclosing details of the vehicle owner or identification information.
Page 150 Perchlorate Material. Special handling may be required for service or vehicle end In addition, Tesla does not disclose the data of life disposal. See www.dtsc.ca.gov/ recorded to an owner unless it pertains to a hazardouswaste/perchlorate.
Page 151: Reporting Safety Defects
Reporting Safety Defects Contacting Tesla For detailed information about your Model 3, go to www.tesla.com, and log on to your Tesla Account, or sign up to get an account. If you have any questions or concerns about your Model 3, call 1-877-79TESLA (1-877‑798-3752).
Page 152: Declarations Of Conformity
Declarations of Conformity Passive Entry System Certification Labels Pillar Endpoint: Center Console: Fascia Endpoint: FCC Certification Operating Component Tested For FCC ID Freq (MHz) Pillar Endpoint Tesla 13.56 and 2AEIM-1089773 1089773 2400 Canada Center Console Tesla 13.56 and 2AEIM-1089774 1089774 2400 Canada...
Page 153 • This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications to the device not expressly approved by the manufacturer or Tesla could void your authority to operate the equipment. Consumer Information...
Page 154 Declarations of Conformity Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 155 Index Battery (high voltage) (continued) specifications temperature limits ABS (Anti-lock Braking System) blind spot warning absolute speed limit Bluetooth access panel, removing devices, playing audio files from accessories general information installing phone, pairing and using plugging into power socket body repairs aero covers body touch up air circulation...
Page 156 Index contact information (continued) exterior roadside assistance car cover Tesla cleaning coolant dimensions Battery, checking level of lights Battery, replacement interval overview copyrights polishing, touch up, & repair cruise control fan speed, interior dashboard overview favorite destinations data recording Favorites (Media Player)
Page 157 Index Home location lumbar adjustment (premium) HomeLink FCC certification programming and using hood horn maintenance hub caps brake fluid, checking cleaning daily and monthly checks fluid replacement intervals panel, removing IC certifications replacing wiper blades identification labels service intervals interior tires cleaning washer fluid, topping up...
Page 158 Index passenger front airbag seats (continued) phone heaters authenticating as a key security settings pairing and using sensors removing as a key service data recording phone key service intervals shifting gears power socket side collision warning power windows slip start powering on and off smartphone Proposition 65...
Page 159 Index tires (continued) balancing chains Valet mode inspecting and maintaining vehicle certification label pressures, how to check Vehicle Hold quality grading Vehicle Identification Number (VIN) replacing vehicle loading replacing a tire sensor ventilation rotation VIN (Vehicle Identification Number) specification volume control summer volume control (media) temperature grades...
Page 160 PUBLISHED MARCH 6, 2018...

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