T Roubleshooting; Troubleshooting The Fiery Exp4110; Runtime Error Messages - Xerox 4110 Configuration And Setup

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ROUBLESHOOTING

Troubleshooting the Fiery EXP4110

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ROUBLESHOOTING
This chapter provides troubleshooting tips.
Startup diagnostics are described in the documentation for service technicians. Contact your
authorized service/support center if you see startup error messages on Command WorkStation
or if the Fiery EXP4110 does not reach the Idle state.

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and
alerts to load media, see the Command WorkStation Help.
You can turn on PostScript error reporting as a print option from Mac OS applications.
Check power and cable
This message indicates that the interface cable between the Fiery EXP4110 and the printer is
not connected, or a print job is ready, but the printer is not turned on.
Printer not found
Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the Fiery EXP4110. You must enter names in specific places. The required
names are:
• TCP/IP host name (also known as the DNS name), which is defined by your organization.
Enter the host name as the Server Name in Fiery EXP4110 Setup.
• Remote printer (internal machine) name. Use one of the following:
print
hold
direct
If you change the DNS name (also known as the TCP/IP host name) of the
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Fiery EXP4110, you must reconfigure one of the utilities on each workstation.
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