Printer Errors - Xerox FaxCentre 2121 User Manual

Printer errors

Error messages
If the printer has one of the problems described below, the corresponding message is
displayed on the screen.
Message
CHANGE TONER
<OK> TO CONFIRM
CHANGE DRUM
<OK> TO CONFIRM
CLOSE COVER PRINTER
CLOSE UPPER COVER PRINTER
DRUM NEAR END
TONER NEAR END
PAPER EMPTY
PAPER JAM INSIDE
PAPER JAM EXTERNAL TRAY
PAPER JAM INTERNAL TRAY
PRINTER ERROR XX
PAPER SIZE ERROR
Replace the toner cartridge.
Proceed as described in paragraph Replacing
the toner cartridge, page 7-2.
Replace the drum cartridge.
Proceed as described in paragraph Replacing
the drum cartridge, page 7-7.
Close the front cover of the printer.
Close the rear upper cover of the printer.
The drum cartridge is nearing its end of life (10%
remaining).
The toner cartridge is nearly empty (10% capacity
left).
Install the paper tray.
Fill the tray with paper in the required size.
Open the tray.
Remove the jammed sheet.
Open the cover.
Remove the jammed sheet from the print outlet.
Open the cover.
Remove the jammed sheet from between the tray
and the fusing unit.
Disconnect and reconnect the machine.
If the problem persists, contact your supplier.
Check paper size (A4, Letter, etc.)
Maintenance
Action
7-19