Envelope Jams - Xerox DocuColor 240 Supplementary Manual

Envelope Jams

Envelope Jams occur in the paper path clearance areas. The machine will
display a message indicating the clearance area.
If after clearing the jam, the envelope jams again, follow the steps below:
1. Check that the attributes of the paper tray are set correctly. Envelopes
can only be fed from the Bypass Tray.
2. Ensure that the guides are against the edges of the envelopes.
3. Check that the envelopes are within specification. For more information
about envelope specifications go to the Stock Type, Envelope topic in the
Paper and Media section.
NOTE: Some wrinkle is expected on the back of the fed envelope.
DocuColor 240/250 Training and Information Guide
DocuColor 240/250
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