8
Troubleshooting
Access and Login Problems
Unable to log in to console port
Problem The console is incorrectly connected to the appliance.
Solution For information about how to create and configure a console
connection, see
Problem The console is not connected to the appliance with a null-modem
cable.
Solution Make sure that you are using a null-modem cable. For cable
information, see
Problem The terminal settings are incorrect.
Solution Make sure that the terminal settings are: 8 data, 1 stop, no parity,
9600 bps, no flow control.
Problem The appliance or file system is defective.
Solution Contact Nokia Customer Support. For information about
contacting Nokia Customer Support, see
INFORMATION"
Problem The database is corrupted.
Solution Contact Nokia Customer Support. For information about
contacting Nokia Customer Support, see
INFORMATION"
116
All manuals and user guides at all-guides.com
"Connecting to the Console"
Appendix B, "Cables."
on page 3.
on page 3.
on page 30.
"NOKIA CONTACT
"NOKIA CONTACT
IP500 Series Installation Guide